itcareerswitch.co.uk

3.6 / 5

itcareerswitch.co.uk

3.6 Average
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

3.6 / 5

Trust Score

3.9

Reviews

1

Social

4

Featured

5

Technical

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22

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9

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29%

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Based on 675 reviews

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Itcareerswitch.co.uk Review

We are devoted to connecting quality professionals with some of the most innovative companies in the UK. With more than 20 years of combined experience within the recruitment industry, we know how important it is to find the right candidate the first time. We have come across countless companies who have tried to recruit new staff, only to find that, when their new recruits start, some of the most basic requirements for the role are lacking. This then adds extra time and pressure on the company due to extra training to be done or finding the right candidate all over again.

Itcareerswitch.co.uk Customer Service Contacts

London, United Kingdom

[email protected] 02079936299

Last update: Fri, Feb 9, 2024 3:29 PM

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Itcareerswitch.co.uk Reviews & Complaints (22)

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delivery 4.2 /5

price 4 /5

quality 4.2 /5

customer service 4.5 /5

on-time 4.1 /5

IT career switch was the right decision for me. I am glad i chose this training provider over the many hundreds out there. It has been amazing. I have passed the IT traineeship and recruitment process can begin.

My advice to anyone who has no experience in IT is to persevere and i am living proof of that. I had several stumbling blocks with health issues. I wanted to quit. I am so proud i push through and overcome any insecurities of failure. Life is not easy but put in the work and you are rewarded.

A very special mention for my friend Ralph Margo. He is one of the most amazing and approachable professionals i have ever met. A real brand ambassador for IT career switch and a very valuable talent to this company. He has always helped me maintain positive mental health and he is an advocate for increasing awareness for those who struggle with health issues. He has invested so much in my professional and personal development. He is very positive and very engaging with his support. Thanks again Ralph. You're the best!
5

1 year ago

review by SaeedKhan

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I recommend IT Creer Switch for its excellent customer service, High quality of courses and good support.

Thans to all the staff, namely Ralph, Nicole, Dave, Pierre and Leigh.
5

1 year ago

review by salmasellami

#delivery(5/5) #price(4/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

The staff at IT Career Switch are extremely kind, supportive and very quick to respond to any query or request. They are very knowledgeable and have great links with other companies, the recruitment department in particular are top-notch!!

Whatever work you put in, they will match and exceed it, whilst maintaining a positive outlook on everything and never leaving you in the dark.

They will prepare you for interviews, both the technical aspect and the soft-skills side.

With their course materials and live-labs where you can simulate and practice your IT skills (as apposed to just watching someone else do it or reading), you will be able to ace any technical interview you're given whilst also being able to talk about where you've applied your knowledge.

I would highly recommend IT Career Switch, you will learn an abundance of information and get so much support every step of the way. They are incredibly supporting and accommodating, and it's an absolute bargain considering all that you get out of it!
5

1 year ago

review by SohailHussain

I would like to recommend IT Career Switch to everyone who wants to learn to code and change their career path. I have completed a full stack developer training program and I am happy to say that I secured a job after my first interview.

I believe that IT Career Switch provides the necessary guidance and tools to prepare you for your new role in the software development industry.

If you are motivated and keen to learn IT Career Switch courses are something you should check out. The team was very helpful and encouraging throughout the process. I learned necessary techniques through the Codecademy learning platform and I have completed two portfolio projects and a portfolio website that allowed me to showcase my skills to my new employer.

Your dedication, time and positive attitude will be crucial to completing this course. If you are motivated and confident that working in the coding industry is something for you then you should try IT Career Switch. Good luck ;)
5

1 year ago

review by MaciejTelęga

Great team to work with! I have passed my IOSH exam in August and my level 3 NEBOSH in Construction exam in January after taking the IT Career Switch course.

The platform and materials they offer are interesting, interactive and really helpful for the final exam. Their team was extremely helpful and punctual (they have answered my calls whenever I needed and tried to help me as soon as possible).

Morgan was my Work Coach, and she was very kind and patient and tried her best to find me the right job. I've been working as a Health and Safety Advisor for three weeks now and I'm glad I made the right choice.
I highly recommend!
5

1 year ago

review by BuzilaAlexandra

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5)

Read previous reviews from BuzilaAlexandra
I took the IT Career Switch (ITCS) coding traineeship. The whole process was worth it and I'd recommend it to anyone looking to change careers and become a developer.

ITCS provided me with great support and a programming foundation that ultimately led to me finding full time employment as a developer.

They have great people who will help you through the process of getting your Microsoft MTA Certification, building two apps that you can use in your portfolio and a tutor who will help answer questions and review your code. They will also help you with the job recruitment process after you finish the course.

The process is demanding but if you put in the work and complete the traineship it's absolutely worth all the effort.
4

1 year ago

review by BenjaminWillan

#delivery(4/5) #price(5/5) #quality(4/5) #customer service(5/5) #on-time(5/5)

ITCS has been one of the best decisions I have made. I did the IT Tech course and found the tutors and support were brilliant. They helped me at every turn and were always quick to respond and resolve any query. The Recruitment team prepared for me interviews offered great support and went out of their way to help me get my first role! I cant thank ITCS enough for all the help and for getting me started in the career of my dreams.
5

2 years ago

review by PhilMcMartin

#delivery(5/5) #quality(5/5) #customer service(5/5)

The course was great and exciting. Tutor support was top notch. Would recommend IT Career Switch every time.
5

2 years ago

review by williams.chad14

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I have been a trainee with IT Career Switch since November 2021, and have received excellent services. They are swift to respond to issues. I had a great learning experience. To cap it all I got my dream job…. If you are reading this and you are changing career to IT, don’t hesitate, jump into it. It is 101% worth it.
5

2 years ago

review by SamWan

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Training went well. I enjoyed my course and the care from Student Care and my tutor. Great experience!
5

2 years ago

review by abigaildsz

#delivery(5/5) #price(3/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

The team from IT career switch were an absolute pleasure to work with! Thank you to my tutor Leigh for always being willing to answer even the stupidest of questions, Toni from student care for assisting me with booking my exams, and Morgan from the recruitment team for helping to place me in the role I was looking for. You guys are amazing and I would recommend IT career switch to anyone trying to get a foot in the IT world.
5

2 years ago

review by Damian J

#delivery(4/5) #price(4/5) #quality(5/5) #customer service(5/5) #on-time(4/5)

Everything they did was great. Mentors were really helpful in answering any queries and ensuring you understand the material you learn. You learn so many skills and get a job at the end of it. Definitely worth it if youre wanting to get into IT.
5

2 years ago

review by nooxg

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5)

Hello,

Not what was expected, like many others in the beginning everything looks nice . Once you pay your fees and they give you access to account you will see that coures you receive is not even compare with the payment of
£1000. If you like to waste money and time and in the end learn nothing you are welcome to buy the course. If you really want to be an IT better go to college is gonna be cheaper and faster. You will never gonna be ready for work in IT industry with this course. No bad feelings to the company i waste my time and money just wanna help to someone else who struggling to find a course.
1

2 years ago

review by marioarabadzhiev

#delivery(1/5) #price(1/5) #quality(1/5) #customer service(4/5) #on-time(1/5)

My experience has been excellent, I’m very happy with the service provided in terms of tutor support and recruitment assistance.
5

2 years ago

review by ClaraWilliams

#delivery(5/5) #price(4/5) #quality(5/5) #customer service(5/5) #on-time(4/5)

Cannot recommend these guys enough. My learning experience has been second to none, with any difficulties quickly resolved in a helpful and friendly manner. Huge thanks to my tutor and Amber for sorting out my interviews in a quick and in a friendly manner.
5

2 years ago

review by Deleted User

#delivery(5/5) #price(4/5) #quality(4/5) #customer service(5/5) #on-time(5/5)

Helped me make the switch to an IT career with no prior experience in an IT role. The assistance provided when it came to applying for jobs was incredible including the way they restructured my CV and also the referrals they made on my behalf to companies. It was hard work and you'll have to be motivated when studying but, personally it was money very well spent and I'm looking forward to continuing developing my new career.
5

2 years ago

review by charlotte.bobbing

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I started with IT Career Switch in March 2020, I was sold a dream like many others.
I completed their course work. I requested to write my exam (Ms official one), only to be told that they had changed the course and I would need to complete another 12 months of study before my exam. Keep in mind that Maria stated to be, this process could be complete in 8 weeks.
The excuse was, because some students were prepared enough. I purchased a specific product and I rightfully expected it.

Turns out their exams advertised, were not offered.

I then ask to speak to my tutor, to be told that I cannot access him.

I start their full stack course, which is just codeacademy, nothing special... They do nothing else to educate you.

Try to access my tutor again, to be told he doesn't have time for me! This is on email.

Then, I find out that I have been assigned another tutor without knowing... So this is number 3, in the space of 6 months without any communication whatsoever.

I finish their courses and write the MS exams with a near 100% pass..

On to projects. Nothing really special here, but there is no meaningful assistance.

Completed the project, then, to be told that it was wrong, as the api I was using, which was approved by the first tutor, was incorrect. Funny guys...

I will add that the tutors taking holidays and not pausing their students projects, whilst a student is awaiting marking, it's pretty poor going.

Nevertheless, I pass it all. Stressed, working until 2am.

Recruitment stage.

My CV is butchered by a junior cv writer. albeit I agreed with it, I never actually used their version and just humoured them. Because, what's the point right? If they offer a guarantee, then surely a poorly rebuilt cv that has all my achievements removed from, should be fine for their "partners".

You'd think that keeping something like being a sporting world champion and having built a relationship between China and Australia would be a talking point for employers. Not to IT career switch apparently!

All of those logos on their website, nonsense in my opinion. It's likely they have come from students who applied for their own roles along side the "recruitment phase" and its just whacked on there. I doubt they have sought approval from the copywriters, legal, or HR teams in the respective companies to slap on the NHS name. I know from prior experience, the NHS refuse this.

The best one, I get told that I am overqualified for what they offer. Ruins my confidence.
Why say this after 18 months?

Not 1 interview. Not 1 call from any employer or "partner" in 13 weeks. Disgraceful performance.

December comes, I raise a concern of the time left of the year... 2021... Next minute, they are pausing my 12 weeks in the contract for a holiday... Seriously. For 3 weeks!

Keep in mind that they often tell students to pay up in full again if they are 1 day passed their deadline.

I get sent all of the jobs to apply for, myself, by their recruiter. It's just not what is promised at the start.

A tiny percent of the jobs are actually in Manchester, where my "20 mile" radius is... I did agree to open up the search, as they were under performing so badly that I actually felt sorry for them. But yet, with the entire UK open to them basically, not 1 call from any employer.

Come today, it is well over their 12 week mark, I honestly had enough and requested my refund.

They did process the refund in a few hours, kudos to them, but it's not really any outcome that is appreciated.

No apology for not delivering once, or any regret on their end. Just short cold replies.

This entire process has been an utter waste of time.

I could have gone to a reputable college and earned a diploma in this time, but no, I trusted their highly aggressive advertising campaign.

I am woefully unimpressed.

But let's be clear, I spent an hour applying for all the jobs that they missed this evening, and even after 4pm, I have now lined up 3 interviews.
1

2 years ago

review by DJSmith

#delivery(1/5) #price(2/5) #quality(1/5) #customer service(1/5) #on-time(1/5)

Have just started my first job in IT within 3 weeks of finishing the traineeship. Would recommend using IT career switch as they provide the courses and help to allow you to pass your qualifications first time. Always someone to help and very quick at responding to any problems you have.
5

2 years ago

review by bradley251290

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

After 2 years with them I have completed my course and done everything I've had to do but they didn't prepare me and I didn't end up getting a job. They set you up to fail and don't tell or teach their students anything. All they do is put you through some HTML and CSS videos then just put you through codeacademy and once you've gone through all of it then they just set you up for an exam which I passed the first time.

After I passed the exam then they just threw these projects at me that I've not had the chance to understand and learn before and it took me a while to complete. After I completed they told me I've went over the time frame and haven't managed to complete them in time. After talk about legal action they told me that they've increased the time frame to complete the projects. I managed to complete the projects then they set me up with a recruitment specialist who was no help whatsoever, she asked me to apply for jobs on my own with this cv and then every week they would ask if I had any job offerings. I felt like I wasn't experienced enough or wasn't prepared for any developer roles out there. At the end they send me an email saying that my time is up and I am not eligible for any type of refund.

The company will not prepare you or help you get a career in any field in the coding industry, do not waste your money and time with these people. I've been through it and done everything I've had to do but they are thieves and scam artists.
1

2 years ago

review by Kearney

I purchased the 'Coding Traineeship' and it was a total waste of money. IT Career Switch don't even actually provide the course, they just use some of your money to pay for Codecademy Pro for a year, which costs literally £1000 less than the ITCS course if you just buy it yourself.
The tutors take DAYS to respond, and half the time their responses don't fully answer your question, any follow-up questions are likely to be subject to another few days wait to answer. When you're on a time limit this is totally useless.
At the time of writing this review ITCS haven't heard from me for 2 months, my course deadline was 9 days ago, they haven't contacted me at all to check on my progress, encourage me to keep working, or even to let me know that I've 'failed' to complete the course in time.
I got a job in software development in the end, but I do not credit IT Career Switch at all for that. Codecademy's content is great, and I had developer friends who were much more help than any tutor at ITCS.
Avoid this company. Buy a Codecademy Pro membership and self-teach, you will be much better off.
1

2 years ago

review by Teh_Shaunz0r

Satisfied

Unsatisfied

Itcareerswitch.co.uk Review

We are devoted to connecting quality professionals with some of the most innovative companies in the UK. With more than 20 years of combined experience within the recruitment industry, we know how important it is to find the right candidate the first time. We have come across countless companies who have tried to recruit new staff, only to find that, when their new recruits start, some of the most basic requirements for the role are lacking. This then adds extra time and pressure on the company due to extra training to be done or finding the right candidate all over again.

Itcareerswitch.co.uk Customer Service Contacts

London, United Kingdom

[email protected] 02079936299

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