3.5 / 5
Trust Score
3.4
Reviews
2
Social
5
Featured
3.5
Technical
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Reviews Analysis
16
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0
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0%
NON VALIDATED REVIEWS
Usually stable businesses have more than 5 authority websites mentions, this one has 15 authority websites mentions and 0 mentions in other websites
Based on 16 reviews
Smart.Reviews
3.5
16 reviews
Jandson.com.au Review
Jandson Homes are new home builders Sydney who specialise in medium density housing
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Last update: Wed, Mar 9, 2022 2:14 AM
Right from the beginning of the process, they have been completely transparent about the inclusions and exclusions. Their sales person was upfront in letting us know the pros and cons of various choices that we were making. The design team was very knowledgeable and helped us visualize the various color, tile selections etc.
The council approval process was handled seamlessly. The client coordinator ensured to send weekly updates about the progress, which we found quite useful in organizing things at our end. The construction supervisor was very efficient in addressing our queries and concerns.
We are impressed by the great team that was behind the execution of our home. The whole construction process was completed ahead of schedule by almost a month. This purchase is a complete value for our money.
Quick construction, High quality, Great team, Value for money experience.
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
BE WARNED that your beautiful house may one day be, literally, falling down on top of you!!
***UPDATE*** - To Jandson's credit they have now fixed the trusses in the roof and my house is now safe again. I am very thankful that the job was done by professionals who were very respectful and thorough. I still love the layout of my Jandson home and appreciate their help to rectify this problem all these years later.
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
We were looking for a while for a house that got the criteria we needed as well as what we could afford.
We looked at countless display homes and dealt with many builders who told us they couldn’t help us or who never even bothered to contact us back.
One day while strolling through homeworld, we came across Jandson homes, we took a look through the display home, and while the display home was not what we were looking for, we spoke to a lovely woman named Helen who advised there was a house in Jordan springs that was within our budget and already built. We met her there and after 15 minutes of inspecting the house we decided that the house was everything we were looking for. We paid a deposit and began the purchase process.
Dealing with Helen and Jandson homes has been a pleasure, any issue (which were minimal) were instantly fixed, and I truly felt looked after while dealing with Helen.
We are super happy we decided to walk into that display home that day, despite not having heard of Jandson before, as we have now been living in our new home for almost a month and loving it.
Would recommend them to anyone looking at buying.
Helen still regularly checks in with me regarding the house and I am confident that when we submit the 6 month maintenance report any issues will be rectified shortly.
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
Jandson builds between 30 – 60 for us a year and it is always a smooth process from Council Approval to Key Handover.
Approval for most properties is received within 8 weeks and the builds are always completed within the allotted time frame.
Jandson keep us updated on each property in construction and attend to any questions or concerns promptly.
The homes are always completed to a high standard with very few issues arising along the way giving our clients piece of mind.
We highly recommend their services.
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
Efficient and careful in their work, did everything they promised to do, and kept us informed all the way through the project.
Would have liked more information about maintaining the house after we moved in, but the extra warranty period was good.
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
Once our first home was underway it seemed to fly past, everyday there seemed to be progress and if it wasn't for almost a full month of rain at the start we would have been in our home a lot sooner. Our site supervisor Rob was very approachable and very much on the ball, we experienced some troubles with trades damaging neighboring property and Rob dealt with efficiently. He is very down to earth and has still helps us out to this day even though we have moved past the construction phase.
Getting the weekly updates from the office staff is a great customer service tool that Jandson use as it gave us a heads up of work that has been completed and will be completed as we couldn't get out there some weeks to check on progress.
Having moved into our home now, we appreciate the work that has been put in by Jandson to make our dream a reality and ensure we are satisfied customers. We love our new home and would recommend Jandson as a builder to anyone including friends and family. Keep up the good work Jandson
James and Shannon
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
I never heard of Jandson Homes before, just a random walk-in enquiry. Julie Hoang, the sales consultant, was extremely helpful and very nice. She was very knowledgeable and happy to answer all my questions. I like the way she presented – honest to the customer and didn’t try to trick you into an agreement or anything. She even referred me to a good solicitor at a very reasonable price.
I bought a House & Land package.
My land has just settled, a bit delay but it wasn’t Jandson Homes’ fault. The whole process was smooth, Julie and other staff were very responsive, especially Julie. Yes, she always replied to my email/broker’s email within hours.
They started to prepare the construction even before my construction loan has formally approved. Very impressive! The construction team has sent me email every week to keep me updated.
I just got an email saying their contractor needs to meet me for an electrical plan next week. Will come back and update on the process as well as the quality of the construction. But so far, I am happy with the team and will definitely refer Julie Hoang to my family and friends. That's why I am writing this review to support them LOL
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
I don't think the builders realise how much time, effort and money goes into building a family home, and to make it worse they have no sort of headache in fixing it or compensating. We have just been waiting and waiting, taking time off work to have these things fixed and am sadly really not getting anywhere!! We all regret buiding the home through these builders, other houses on the street through builders such as 'wisdom' experience no pain at all, Jandson neglects customers and does not take any rapid actions to fix problems even where they are a health hazad!
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
Usually stable businesses have more than 5 authority websites mentions, this one has 15 authority websites mentions and 0 mentions in other websites
Jandson.com.au Review
Jandson Homes are new home builders Sydney who specialise in medium density housing
Jandson.com.au Customer Service Contacts
No contact details for this company.
Share the company's rating
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We would build with Jandson again (but love our current home so much that we plan on staying put for a long time!).
Clever, well thought out, modern designs. Practical inclusions and finally....walls in the right places! (how many homes did we look at with beautiful, large, open rooms but no walls to put a TV or wall unit up against!). Extremely helpful staff, both at Homeworld and in the office.
We found their pricing to be on the high side and the air-conditioning company they deal with incredibly rude.
3 years ago
review by Guestreviewer W.
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)