Jenny Craig

3.5 / 5

Jenny Craig

3.5 Average
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3.5 / 5

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2.9

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3

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5

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3.5

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36 reviews

Jennycraig.com.au Review

Convenient snap frozen dietician designed portion controlled meals delivered to your door Jenny Craig

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Last update: Fri, Feb 9, 2024 3:54 PM

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Jennycraig.com.au Reviews & Complaints (36)

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delivery 5 /5

price 3 /5

quality 3 /5

customer service 3 /5

on-time

The program has come along way since my first time decades ago. Online suits my lifestyle and the phone support from Sean has been excellent. The IT issue has not been resolved as the menus won’t print using Mac OS . I was told to use an iPad to print my menus
5

3 years ago

review by Peter Moore

I’ve found the food quite tasty and the variety is there. I just wish for online ordering they had a longer cut off. If I don’t place my order by Wednesday I miss the delivery for the next week and have to wait the following week instead - means I’m out of J.C food a whole week.
4

3 years ago

review by Kylie Habazin

At the beginning it was great and easy to follow, I enjoyed the meals and got an 8 week free trial with an online consultant. I managed to lose 5 kg in 5 weeks. However, my consultant stopped calling after 3 weeks and haven't heard from him since. My third order was missing 10 items out of the box, my fourth order I received an email saying some items were out of stock, these said items were not in my menu for that week, so i was worried I was sent wrong menu, got my order and it was the one I ordered ( confusing ). Even though I have continued to order the meals each week, excluding 2 weeks where I missed the cut off period for ordering , I have not received a call from my consultant even if it were to say that it was void because I missed a few weeks. Disappointed in lack of care, very over priced for what you get and would not recommend online service, I would recommend using a local clinic. Local clinics seem to be not associated with online jenny craig,when you ring they put you through to someone else who put you through to someone else. Very frustrating.
2

3 years ago

review by S. W.

Ordering online allows you take your time in deciding what food you want to purchase for the week. It can be stressful trying to decide this during a consultation. Being able to order online also takes away the stress of travelling to a store. I'm surprised this was not made available sooner.
5

3 years ago

review by F. D.

Of all the programs I have tried Jenny Craig is the only one that really works for me. It has been 30 years since I did the original program and this is only the 3rd time I have checked back in. Food is still awesome and program still works.
4

3 years ago

review by Kim Roy

You need to extend the menus to 6 weeks menus after the first four weeks going onto the next four weeks is tough you get bored of the food and dosent give me motivation to keep going if there was 6 week menus I’d be happily able to do 3 months I’m struggling
1

3 years ago

review by Sylvia Stojanovski

I’m into my second week, lost 900g the first week and it’s so easy. Just when I start to feel peckish it’s time to eat again so I’m never hungry. The food is great, probably not the healthiest, but I didn’t get to be over weight binging on health food, so I’m loving the little snacks and food that doesn’t make me feel like I’m missing out.
I take the JC vitamin everyday and I’m feeling more energised, sleeping better and I’ve just started to run again. I’m a happy customer.
5

3 years ago

review by Jessica Hamilton

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I'm a lifetime member, used JC 4 times in about 20 years- each time it's set me off fabulous to weight loss. It just REBOOTS your metabolism and shrinks your tummy to small meals. I normally did about 4-5 weeks and every time it worked like a charm. I think their whole thing should start to become food boot camp for some - 4 week program and let's follow you through ( top up your cupboards occasionally). I think it's a whole market of women who need a good friend - the consultants are there anyway JC - sort of a weight watcher (I've never done) programme - health club style but nutritional fitness gym?! I think it would just jam right into women's market!! Tc
2

3 years ago

review by Tracey B.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I find the whole Jenni Craig thing a waste of time and money, you pay for someone just to talk to if you feel you cant manage, (friends or family can do that for free) Got weighed in all winter clothes, boots and all....plus phone in pocket. How does that give you a fair weight and future loss.never going to be correct....better doing it at home b4 your shower and free.
FOOD WOW,,,,,,,,,,,, $165 for 7 days meals,, and snacks, BUT you supply the vegies, fruit drinks yoghurt etc, that you need.. Yet with lite and easy for same price i can get 5 days ALL meals, snack, fruit all you supply is milk and drinks for less.. Go figure.... can also go to Aldi get Lean Cuisine meals for $2.70, Woolies weight watchers on sale under $6,, Jenni Craig most $10,99.... The girl i saw said she has been on Jenni Craig for years, but yo yo's in weight,, we all no that happens but to sit and tell people your there to help them and you havent managed yourself ......very contradictory. SENT email to say i wasnt returning got phone call to say' sorry if she upset me', which i said 'no, but said the program was a waste of time and i could do same at home and get food cheaper,' she agreed, Nuff said,
1

3 years ago

review by Jan S.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I have been on Jenny Craig several times. This time a consultant actually phoned me and said they had a deal going $30.00 off food for 5 weeks so I decided to give it another go however after 3 weeks I was told they made a mistake and miscalculated the weeks .( Not happy,) with just an apology and said they couldn't do anything but give me a couple of free meals .I feel there is a principal involved here and I should have been given the 2 weeks $30.00 discount I was promised.
Also I think it is very expensive especially when the bulk of the choices are pasta dishes and after 4 weeks don't want to look at pasta again.
1

3 years ago

review by Judy M.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I have done JC about three times now, lost weight and enjoyed the food. My only criticism would be the disgraceful premises in Midland WA, the walls are badly in need of a fresh coat of paint, the stairs are carpeted and either need replacing or taking off all together. One consultant I had in the Morley store was so overweight herself I could not stand going to my weekly consults and being told off for not losing weight that week. So, there has to be some upgrades to the premises and perhaps the staff need to be maintaining their own weight too. But all said and done, you have to be doing this for your own weight loss and health, it's a great strategy to get going, just having the skills after JC to keep the weight off is the key to success. I'm still getting there.
4

3 years ago

review by Jules E.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

Jenny Craig work for sure, been on and off for two years, the reason I don't do Jenny anymore cos they kept stuffing up my swaps, do it for a long time and you started to get sick of the food. For motivation you have to prepare yourself to eat what you expected and Jenny workers stuffed up our swaps..not only once but 5 times which really put me off Jenny, I've got proof in writing for all the stuff up, all in emails, anyways Jenny Craig work for me and the wife. Shame that the service is terrible may be under staff. Sometimes I think they want your money and sales then helping you loose weight..
I'm with Lite and easy now, cheaper and the service is spot on..more varieties.
1

3 years ago

review by Sefili Q.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I have been on the program at Chermside QLD for 16 weeks and have lost 14kg. I have never had success long-term before. I joined because I was at my wit's end and finally acknowledged that the one thing I hadn't tried was being accountable to someone every week. I know other companies do that, but I like that the staff at JC are respectful but make me accountable, and weigh-ins are done privately. The support is fantastic. The other wonderful thing is the wide variety of seriously yummy food they offer for vegetarians like me. My biggest issue has been the commitment slipping over the Easter/Anzac Day/Mothers' Day weekends but I could identify the pattern and worked with my consultant to overcome this and move upwards and onwards. Yes I agree it is expensive but given that it works and that I will have ongoing support once I reach my goal, I see it as an investment in my long-term health. BTW I have also tried Lite & Easy, but without the accountability that was an expensive experiment with no lasting effects.
5

3 years ago

review by Miri O.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I have only recently started my Jenny Craig 8 weeks program. Prior going to Jenny Craig I had tired lots of work outs and diets and haven’t worked and in my first two weeks I have lost 4.4kgs and couldn’t be happier with the result. Have a great consultant helping me and the meal plans are amazing. Would recommend Jenny Craig
5

3 years ago

review by Katarina P.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Three weeks into the program i am finding it is easy to follow it given my busy lifestyle. The food is well prepared in terms of flavors and portions, helps satisfy most of my cravings. I am positive that I will not be giving up on it like most other diets i have tried.
5

3 years ago

review by Rabeya B.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Thought my consultant would be keeping in touch with me each week.. as I am doing deliveries and can only get to the centre once a month.. I am a new member so need a bit of help
2

3 years ago

review by Tina P.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Listen to the ad, she uses terrible English, that hurts the eardrums . I hope she sticks to lip synching if she’s ever on live tv! She says ‘Jinny creg’ & other gibberish
2

3 years ago

review by Merilyn Payne

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I have been on Jenny Craig for 3 days now, I am already 1.5kgs down, I am not hungry, or, thinking about when I can eat next. It is achievable and manageable.

I started Jenny Craig as after having my baby and having developed a thyroid problem, I was stacking the weight on. I was not really concerned about how I looked with my size/weight (although I was 92.2kgs and overweight), but, I was concerned what my unhealthy weight and unhealthy eating habits were doing to my body and I knew I needed help to change my unhealthy relationship with food. Over eating, over indulging and binge eating junk food was not the lifestyle I wanted for me and my new little family.

I tried other companies offering similar services as Jenny Craig, but, I was not satisfied and hungry all the time.

I decided to give Jenny Craig a go and I am honestly annoyed I didnt do it sooner. I am not hungry throughout the day, I am satisfied and my cravings are non-existant. The food is tastey and convenient. Yes, there is some room for improvement with some of the menu items, as there is with many of these convenience style companies, but, it is still suprisingly satisfying which is what you need from a weight loss program. Every menu item is not going to be to everyones liking.

A lot of people have said the food plans are expensive in addition to you having to buy your own fresh fruit/veg/salads. And yes, I also think it is expensive and not everyone can afford to do these types of programs which is a shame, but, I needed help to lose weight and this was the better program for me cost and product wise. I compared the cost of Jenny Craig to when I was on YouFoodz and found a the YouFoodz plans were more expensive in the long run. Plus With Jenny Craig I am actually getting to eat fresh fruits, salads and veg in addition to the food on the program, which I did not get with other programs. A positive about being able to buy your own veg/salads/fruits is that YOU get to pick the fruit/salads/veg YOU like (keeping within the program guidelines) and I like that the meals are not being bulked up with a tonne of carrots, peas, or sweet potato every single meal, which can become tiring very quickly. It allows you to change the meals up each day/week to suit your tastes. Plus their Facebook page and emails offer you inspiration on different ways to serve the meals with different spices, condiments or herbs (keeping in line with the guidelines).

Jenny Craig is also not just a weight loss program to help you loose weight, it is a program that helps you understand relationships with food, portion control and how to adjust your thinking of food. You have a consultant who you talk to one on one to help keep you on track, accountable and to help you understand how you can help yourself change your eating habits even well after you are no longer on Jenny Craig. 3 days in and I am already starting to understand how I can make changes in my daily life when I am cooking at home for myself, once I finish on the program.

The other added bonus, I am not tied to waiting around at home for if and when the delivery driver is turning up with my food, or, locked in to only receiving my order on specific days that do not suit me, like other companies. I pick up my Jenny Craig food on the day I go in to see my consultant, which is great because it means I am not losing momentum and can just crack straight into it once you get home.

The program is only going to be as successful as the effort you put into it. It isnt hard to follow the plan, but, if you are going to try and find reasons to be negative then it isnt going to work. Only you can make a positive mindset to help you achieve positive results.

I cant wait for the next 9 weeks on the program, and definitely cant wait for my weigh in.
5

3 years ago

review by Mandy12 L.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I found with Jenny Craig there was way too much sugar in their meals. The girl seemed very rushed, quickly grabbing the food out of the freezer, and to put it in the box. Doesnt include all the meal yu have to add fruits dairy products vegtables and is more pies in there $169.Way too much money, compared to other companies. Lite and easy the best food and includes everything you dont have to spend extra!!
2

3 years ago

review by Kate M.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Doing the Jenny program was hard to stick to and took me 2 years but I lost approx 20 kgs. Unfortunately trying to maintain the weight loss and soon falling back into past bad habits saw me put back the 20 and then some. The team at Ringwood were very supportive but the cost of doing the program and the effort of constantly watching my waistline became too hard and costly also I got sick of the same food I just couldn't palate any longer. Not enough variety and frequently enough. Got sick of pastas and rice dishes and too much pre packaged food. Great for weight loss however I had to still work hard in the gym. Staff were wonderful, supportive and kind but I felt harassed when I could no longer continue the program due to not being able to afford $180 a week on the program plus then I also had to by groceries + milk, yoghurt,veg and fruit not supplied by Jenny Craig. So I was spending $280 a week for just one person on food and groceries and household items. Ok for first timers who want to lose maybe 10kgs but not a long term solution to managing weight loss unfortunately.
1

3 years ago

review by Lea M.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Jennycraig.com.au Review

Convenient snap frozen dietician designed portion controlled meals delivered to your door Jenny Craig

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