4 / 5
Trust Score
3.2
Reviews
3.5
Social
5
Featured
5
Technical
Is joesnewbalanceoutlet.com legit?
- Many trusted websites are linking to this site
- The EV SSL certificate is valid
- This website has existed for more than 3 years
- Facebook account found with large audience
- Instagram account found with large audience
- We found several negative reviews about this site
- Business not mentioned on Wikipedia
- Pinterest account not found
- Linkedin account not found
- Twitter account not found
- Youtube account not found
Reviews Analysis
26
reviews
vs
0
AI declined reviews
0%
NON VALIDATED REVIEWS
Usually stable businesses have more than 5 authority websites mentions, this one has 16 authority websites mentions and 0 mentions in other websites
Based on 196 reviews
Smart.Reviews
4
26 reviews
Sitejabber
3.71
7 reviews
Trustpilot
2
163 reviews
Joesnewbalanceoutlet.com Review
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Last update: Sat, Sep 10, 2022 12:17 AM
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#price(5/5)
#price(5/5)
Shipped 3/14/2016
Arrived 3/22/2016
Shoes were comfortable, order went through fine. No hiccups. Great prices.
#price(5/5)
Returned shoes at my cost of postage just under $8 and awaiting a refund. Total cost now adds up to $64.91
Refund was handled in reasonable time but was I surprised when my credit was for $49.54- basically, I paid shipping both ways!
Cost me $15 + to learn my lesson to never buy from Joe's again. You want New Balance go to a store or deal with stores like LL Bean, Lands End, etc.
#delivery(3/5)
Can't cancel order once you hit "place order". Shoes run a high risk of not fitting well and need return. I know they sell at a lower rate and can't offer free return. But it would be nice if they include a return label where they would deduct standard rate for return shoes from the refund. High volume customer gets better deal with shipper and paid considerably less than what it costs a consumer to ship it back at retail price. I don't think I will be purchasing from them again. It's not worth the stress. Bad business model. Not customer friendly at all.
#price(3/5) #customer service(3/5)
#price(5/5) #customer service(5/5)
#price(3/5)
#price(5/5)
Called them on Wednesday and was told by their customer service that nothing can be done about the reduced price or the free shipping.
Haven't even received the shoes yet !
!
#price(3/5) #customer service(3/5)
UPDATE: After emailing the issue to customer service stating that i paid extra for faster shipping when i am going to get them actually slower than the first order and they ripped me off for the extra shipping, they apologized and REFUNDED the ENTIRE Shipping COST! I did not expect this, and the ONLY reason i didn't give them a 5 star is because i still won't get the shoes when i wanted/ordered them, but it shows the DO CARE about their customers!! GOOD JOB JNB!
#delivery(4/5) #customer service(4/5)
#customer service(5/5)
I called my bank and all is OK, tomorrow I'll have my money back. Take care of this "company", they are awful.
Usually stable businesses have more than 5 authority websites mentions, this one has 16 authority websites mentions and 0 mentions in other websites
Joesnewbalanceoutlet.com Review
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3 years ago
review by William B.
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)