John Grose

3.8 / 5

John Grose

3.8 Average
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

3.8 / 5

Trust Score

4

Reviews

1.5

Social

5

Featured

4.5

Technical

Is johngrose.co.uk legit?

  • Many trusted websites are linking to this site
  • The site has mostly good reviews
  • The SSL certificate is valid
  • This website has existed for more than 3 years
  • Linkedin account found with large audience
  • Facebook account found but audience is small
  • Instagram account found but audience is small
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

12

reviews

vs

0

AI declined reviews

0%

NON VALIDATED REVIEWS

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Based on 1776 reviews

Smart.Reviews

3.8

12 reviews

Trustpilot

4.9

1764 reviews

Johngrose.co.uk Review

John Grose Home of East Anglias premier Ford Kia Citron Peugot dealer Servicing and aftercare Competitive prices outstanding customer service

Johngrose.co.uk Customer Service Contacts

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Last update: Thu, Nov 11, 2021 3:04 AM

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Johngrose.co.uk Reviews & Complaints (12)

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customer service 5 /5

on-time

My 1st experience of a car dealership our advisor Ben Kennell absolutely fantastic great advice from start to finish which we needed as motability customers
5

3 years ago

review by david cutting

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Couldnt fault them from the 1st visit to there showroom, to the day we drove of in our new car .
5

3 years ago

review by Megan Gooding

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I am a disabled driver, and the personal service we received from Alex at the Lowestoft branch was second to none. We were kept informed, every step of the way, as to the progress of our order. We would highly recommend this Ford dealership to anyone, disabled or not, looking for their next motor vehicle.
5

3 years ago

review by Mr Norman

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I cannot praise john grose enough from the time my new car was ordered to the time I picked it up from the showroom thanks especially to Jacques dammant and Adam hills I was kept informed from the time it went into the production line to the car being built to the arrival from the factory to the uk and time of arrival at john grose ipswich not once did I not know of any updates as the process was completed .
Jacques in particular is a credit to the company for his professionalism attitude when he deals with customers
Regards
Keith Baggott
5

3 years ago

review by Keith

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Just purchased e second hand car from John Grose Woodbridge. Simple, smooth and pleasant process. The team at Woodbridge were great.
Jack Keeling sold me the car and I couldn’t have asked for more. He was friendly, knowledgable and efficient. I wouldn’t hesitate to use him or the branch for any future purchase.
“Thanks Jack and the team”
5

3 years ago

review by Steven Shelley

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I have been a customer at John Grose for over twenty years and NEVER regretted it. From the warm welcome from the reception to any problems my car my have, nothing is too much trouble. In the dealership there is a very comfortable waiting area with TV, soft seating and free hot drinks. The customer service is brilliant and I would advise anybody looking to buy a new or used Ford to use John Grose as first stop.
5

3 years ago

review by Keith Clark

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Second time I've used this dealer! Just great!
5

3 years ago

review by Peter Morris

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

My 6th car from John Gross Peugeot. Always great service and very happy with my new car. Recommend the Passport Plan to anyone. I have a car for 3 years and then trade in for a new one every time.
5

3 years ago

review by Mr Peter Conboy

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

This is the third time in three years I have returned to John Grose in Lowestoft but the first time for a non commercial.
I can now confirm that the car sales team are as friendly, informative and helpful as the commercial side, nothing is too much bother.
They found me a great Kuga, made the figures work and exceeded my expectations on our trade in.
The hand over was smooth, D'Jamel was a delight to deal with and I would recommend him to everyone, he works really hard to meet your expectations.
The best review I can give is that I live in Norwich and pass two other Ford dealers on the way travelling to Lowestoft. They never fail to impress so why change.
5

3 years ago

review by Stuart Feek

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

You are missing out on one of the great driving experiences of the 21st Century. During my Formula One life I have had the privilege of owing many prestigious vehicles.
But having took a test drive in a DS7 supplied by John Grose Ipswich, and a fantastic salesman Sam Wiseman really made the day. I was gobsmacked at the DS7 on how comfortable, power, and driving style. Bearing in mind I hadn't gone there to buy, but just to test the DS7, but I was just blown away with the whole package. After going for a decent test drive with Sam I couldn't fault the DS7 in anyway. After being at John Grose (Ipswich) and Sam for 4hrs a deal was done, and I have to say I don't drive bog standard cars, but Sam was very accommodating and we came to the word "compromise" to what I wanted and what they could do. I can guarantee you will not be sorry to own a PRESTIGIOUS DS7, in fact everywhere we go in the car, people actually stop us and say what a fantastic looking car.
Fuel consumption 44mpg on a run, 36mpg round town top speed in excess of what DS7 say.
John Grose and Sam are a CREDIT to the DS7 Brand. Thanks very much guys and I wish you all the luck with a fantastic car THE DS7. regards Graham and Caroline Bull. GBMedia7
5

3 years ago

review by Graham

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I recently purchased my 3rd car from John Grose Lowestoft, always been met with knowledgable sales people who don’t hard sell. Would highly recommend to anyone. Wouldn’t go anywhere else now
5

3 years ago

review by MISS HAYLEY CAIE

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

We searched online and found that this business has an active Facebook page with 683 followers. From our experience this can indicate that the business is either not actively engaged with online communication or is new and growing. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field. We found that this business has an Instagram page, where they communicate with their customers using images and videos. This is usually an indication that the business has some visual aspects that it wants to showcase.
3

by Smart.Reviews

Johngrose.co.uk Review

John Grose Home of East Anglias premier Ford Kia Citron Peugot dealer Servicing and aftercare Competitive prices outstanding customer service

Johngrose.co.uk Customer Service Contacts

No contact details for this company.

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