justkampers.com

I would never use Just Kampers again or recommend them to anyone. I used Just Kampers due to their 'fast delivery'... what a load of rubbish. I ordered a set of van windows and all the gear to install them to my van. I was told the order would arrive with me the next day as i had ordered early in the day. The next day I phoned around 10am and was informed the windows had been dispatched and would be with me shortly. At 1pm they hadn't arrived so i phoned again and was told they had left the factory early so should be with me soon. At 5pm they had not arrived and when i phoned i was told they had not left the factory at all and that actually so of the items i ordered were on back order... After a load of hassle, driving around an hour out of my way and poor excuses from Just Kampers i got my windows and all of the installation items. I was initially refunded 10% of a £250 order before I was aware that the items would also be sent in multiple parcels and when I later phoned to say that i wanted a further refund as i had to drive around for an hour out of my way to pick up the items i was laughed at on the phone and told that that wouldn't be happening. This is despite earlier in the conversation the customer services manager admitting that they were in the wrong and that I had been lied to during the day. I can genuinely say this is some of the worse customer service I have ever experienced and will not be purchasing anything from their site again.

I ordered online a roof vent with fan for my campervan early August, and it arrived when I expected it but only the fan arrived, not the vent. The delivery note said it was on back order but no date provided. I called the supplier and they said backorder most likely 7-8 weeks which did not suit my plans so they refunded the vent immediately. They helped me out of a tricky spot, but I wouldn't have ordered in the first place if their website had said out of stock until end Sept.

They were very helpful and the service was speedy and informed. The product is children's melamine dinner sets and they are great. I do however have one negative which is actually nothing to do with the company or the product, it was regarding the actual final delivery to me. I went to my front door to go out and just found a large box sat there. No one knocked that we heard and then they just left the parcel sat on my doorstep...its lucky I don't live in a different area otherwise I may never have received the items ordered.

24 Hour delivery, Excellent service, And very helpful Costumer service, An excellent place to shop..

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