JW Grant

4 / 5

JW Grant

4 Great
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

4 / 5

Trust Score

3.7

Reviews

3

Social

5

Featured

4.5

Technical

Is jwgrant.co.uk legit?

  • Many trusted websites are linking to this site
  • The site has mostly good reviews
  • The SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account found with large audience
  • Instagram account found but audience is small
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Linkedin account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

12

reviews

vs

0

AI declined reviews

0%

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Based on 112 reviews

Smart.Reviews

4

12 reviews

Trustpilot

3.4

100 reviews

Jwgrant.co.uk Review

JW Grant is one of Scotlands largest independent builders merchants Building and landscaping tools and materials available to buy online

Jwgrant.co.uk Customer Service Contacts

No contact details for this company.

Last update: Fri, Feb 9, 2024 3:56 PM

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Jwgrant.co.uk Reviews & Complaints (12)

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delivery 4 /5

price 5 /5

quality 5 /5

customer service

on-time

I appreciate the reply to my initial review but have to point out that I am quite capable of distinquishing 900 x 600 50mm slabs from 600 x 600 50mm slabs and paid for the 13 900mm slabs that where in the yard at that time as I needed them fairly quickly otherwise I would never have placed the order and I was not alone when I visited the store to ensure the correct items where purchased on the day.
Again thank you for the reply and taking the time to explain to me the reasons behind the foul up.
2

3 years ago

review by Mr Adams

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I had ordered materials and payment was taken from my account on 22 of April at which time they weren’t delivering due to covid 19 which is understandable I then placed an order for aggregate chips, I received an e mail to say my delivery would be on Thursday 30th of April, the chips were delivered at 11am on the date specified, the driver had none of the other materials, I had to e mail to find out when the other items would be delivered and received a reply to say it would be later the same day, having waited in all day and having arranged labour for Friday 1st of May and having not received delivery is disappointing, more disappointing was the lack of response to further emails to ask when i was going to receive goods. Very poor.
2

3 years ago

review by John Gillies

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Ordered stone chippings online to be collected from coatbridge branch, got a call from Mandy to say due to the current situation the yard is actually closed to the public it hadn't been changed on the website, however she kindly had a word with the guys and they agreed to leave my order in the carpark for me to pick up, turns out I hadn't ordered enough lol so ordered another 3 bags online and emailed coatbridge branch to see if I could possibly pick up, not a problem, Mandy called me again and Fergus kindly left the bags in the carpark for me, absolutely fantastic service, they went above and beyond for me and its appreciated, thanks guys! Also best price around, I definitely recommend ????
5

3 years ago

review by Elizabeth McCabe

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Been using Grants for 5 years now and never had any bother, materials are always top quality, great prices, and deliveries always on time!

Wouldn't go anywhere else for materials, big thanks to Mandy in the office her work is second to none, and all the rest of the team at the front desks, also thanks to Fergie, the yard men, and delivery drivers, they are always there to help with anything we've needed and have been absolutely amazing with us during this lockdown, we really appreciate it guys!

Thanks for supplying us for the last 5 years and I hope there's many more to come.

Cut n Blo team
5

3 years ago

review by Gary Charnley

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Was told I was getting my delivery on the Wednesday but 2weeks have passed and no one has replied to my emails
2

3 years ago

review by terence oneil

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

John Blackett B&C Joiners
I have dealt with Mandy Chapman at the Coatbridge branch for over 5 years now and the service she and her staff supply is 2nd to none. Nothing is to much trouble and will go above and beyond to help as much as she can. From delivery’s to sourcing materials they provide first class service.
Would highly recommend.
5

3 years ago

review by John Blackett

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Gave one star as unfortunately zero star rating is not available, delivery driver "dumped" plasterboard sheeting outside premises as it wasn't his problem to deliver it into the premises!!!! When I phoned to question this I was told that it wasn't company policy as they wouldn't get enough deliveries done - never use this company again....
2

3 years ago

review by Linda Robertson

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Dont even deserve l star I know they are extremely busy but my Son wasted 4 days as they gave us 4 different delivery dates shocking !!! Finished up cancelling the order , but the guy named Robert in the Paisley branch deserves 5 stars as he was very polite and extremely helpful so well done Robert pity they are not all like you
2

3 years ago

review by Helen

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Great team been waiting on decking for 4 weeks now arrived today when i called the first time ti see what was happening guy on the phone was great explained the scenario told me to call back every few days to keep in contact arrived today, delivery driver wasnt allowed to bring into garden due to too civid 19 had too get my partner with the 2 kids under 10 to go out and lift it all into garden but overall these guys qent above and beyond thanks guys.
5

3 years ago

review by john mackay

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Finally got my order after three weeks , type 1 mot is sub standard full of soil which is no use for installing solid base for my patio , will be reporting to trading standards
2

3 years ago

review by bud dy

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Waiting on delivery for the last 1 week was meant to arrive on Wednesday then moved to the following Monday. Phoned coatbridge spoke to Paul just want to say was very understanding & explained which date I will get delivery. Thanks for the information. Keep up the good work Paul
5

3 years ago

review by Asaif Ali

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

We found that this business has an active Facebook page with 11439 followers. From our experience this can indicate that the business is trustworthy and popular among people. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field. We found that this business has an Instagram page, where they communicate with their customers using images and videos. This is usually an indication that the business has some visual aspects that it wants to showcase.
4

by Smart.Reviews

Jwgrant.co.uk Review

JW Grant is one of Scotlands largest independent builders merchants Building and landscaping tools and materials available to buy online

Jwgrant.co.uk Customer Service Contacts

No contact details for this company.

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