KitchenAid

Bad. So bad. I attempted to order a stand mixer - placed the order, received the confirmation, saw the pending charge on my credit card, and then received an email that my order had been cancelled. I called to figure out the problem and they said it was because my billing and shipping addresses were different. I replaced the order over the phone, but never received a confirmation. The original charge was still pending on my credit card but the new purchase never showed up. I contacted KitchenAid and their representative said that the order had been cancelled because my billing and shipping addresses were different. I explained that this had happened before, and that I placed the order over the phone to make sure it didn't happen again and they said they didn't know what was wrong but their system didn't accept the order. I placed it AGAIN. The old charge was removed from my credit card, the new charge showed up as pending. I never received a confirmation of the order. A week later, after following up via email twice without response, the order showed up at my BILLING ADDRESS which I actively avoid shipping to because packages often get stolen. Luckily this was not stolen but I will never order from KitchenAid again.

I have used these mixers for 30 years. I passed on my trusty Epicurean bowl lift mixer that had seen 20 plus years of major breadmaking. I wanted a bigger bowl. Got new mixer. The finish marred/scratched easily. The bowl vibrated when mixing. Long story short, Kitchenaid did send replacement BUT it was missing a beater. I put these mixers side by side and ran them. Replacement mixer had speed control issue too. Finally! I switched bowls and this fixed the vibrating bowl. Then I had to pack up second mixer and ship back. What a hassle!!! Kitchenaid WAS a reliable company. No more. And they've cheaped out on quality. Whirlpool is Kitchenaid. Spend money elsewhere.

We purchased a Kitchenaid Refrigerator from Rices Appliances in Bradenton, Florida. We have always purchased Subzero but were told that the $2500.00 Kitchenaid Refrigerator would be as good as the Subzero. We have never had any problems with the Subzero we have in South Carolina at our summer home. Within the first 60 days the ice maker broke down. We had it repaired but still had problems with the ice maker freezing over. Every 2 weeks my husband has had to dump the ice and use a hair dryer to unfreeze the ice collecting on the coils. Now the refrigerator is 22 months old and the ice maker has stopped dispensing ice. I called Rices and they said because we didn't purchase the extended warranty that we would have to pay for it to be serviced this time. I can't believe that we are having all these problems with a brand new refrigerator. We will never buy another Kitchenaid Appliance. We will stick with Subzero from now on out. The warranty on the Subzero is 5 years versus the one year warranty on the Kitchenaid Refrigerator.

Do you remember this old slogan of theirs??? I sure do. I remain a huge fan and loyalist. The only car for me is a Volvo ... and the only appliance for me is a Kitchenaid. Most of my appliances were made by KM: Dishwasher Fridge Microwave Washing Machine I especially love my DW and WM as they are the old-school mechanical types as opposed to electronic ... therefore easy to use and easy to repair. My most recent acquisition was the microwave ... and it is a sleek stainless steel model that looks and behaves quite stylishly in my kitchen. I strongly recommend that KM keeps a few mechanical type appliances in their line, as not all of us are into the digital and electronic age. Five glorious stars for you, KitchenAid !!!

We purchased a KitchenAid Range from Sears 3 years ago. We have some other KitchenAid appliances and have been happy with them. I wish I had asked more questions about the AquaLift Self Cleaning Technology. I have had self cleaning ovens in the past and was always happy with the results of a shiny new looking oven after a cleaning cycle. The AquaLift Technology is really a joke. I have tried multiple times using the AquaLift cycle and have repeated up to 4 times a cleaning and have yet to see not one difference in the condition of my oven. You cannot use chemicals r cleaners in the oven so I am stuck with a dirty dingy oven. I cook quite often and it frustrates me everytime I open the oven and see the lingering mess. Check out the reviews online for AquaLift for yourself and take my advice. Do not buy a range/oven if this is the self cleaning method.

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