3.8 / 5
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3
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5
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3.5
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18
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Usually stable businesses have more than 5 authority websites mentions, this one has 15 authority websites mentions and 1 mentions in other websites
Based on 18 reviews
Smart.Reviews
3.8
18 reviews
Kitchensubuild.com.au Review
Custom DIY Flat pack Kitchens Laundries Vanitites in Melbourne Brisbane Gippsland Ballarat Geelong Australian made and Custom Design Expert Advice Budget Kitchen with Free Kitchen Laundry Design Available Kitchen installation Flatpack service
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Last update: Fri, Jul 1, 2022 10:49 PM
All the measurements were wrong, they never measured before they delivered, the sink cabinet was made too small, even though we bought the sink from Kitchen u build and also the range hood we bought from them right from beginning did not fit in the range hood cabinet, all the top overhead cupboards are 90 cm but they delivered a 60 cm cupboard!
And the worst is, they made the drawers all too short, there is a Gap at the back behind them of 8 cm,
nothing is stopping the dishes from sliding behind the drawers & falling down and i can't even get the cutlery trays for them, when I complained to [name removed], he promised he is going to make them deeper, but then they changed their minds, like with few things!
We did not get the Rubbish bin I ordered from beginning, no sidewall for my fridge and they did not even put a shelf in the cabinet over the fridge, like agreed with [name removed], plus they took their time to come & finish our kitchen, they came only once a week unannounced and mostly late afternoon between 4 and 5 pm, until I asked them to call us a day before they come, because we can't sit and wait for them & nobody shows up!
And we also asked them to come during the day and not at night and disturb our evenings with drilling and other noise!
The contract to build the kitchen was signed & ordered on the 13 of February 2017 and they finished it
on the 10 of June 2017!
We would never deal with Kitchen U build CARRUM DOWNS again!
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
May 1st, 2017 Update: Don't believe they are reviewing it, don't waste your money with kitchens ubuild
I was contacted after my initial review for details 3 months ago and nothing since, still have to fix our kitchen with new floor coverings, no feedback since they asked for details, a big waste of time and money we have learnt our lesson.
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
We dealt exclusively with Alisha at the Bayswater showroom and walked in off the street with a basic sketched out idea for our new kitchen layout including a few measurements and a colour scheme. We also intended to install ourselves despite never having done that before. Alisha showed us some great ideas in the showroom and within no time had refined our idea into a working plan including a whole bunch of added details we never would have thought of. By the next day she had sent us a working drawing for approval. What could have been the most complex and difficult stage of our project was made completely straightforward.
Our flat pack arrived a few weeks later and although we found the labelling initially confusing we were able to start piecing things together straight away. I phoned a few times to check on some installation details which were always cleared up easily. There are a lot of elements in a flat pack but by the time we had completed the installation it became apparent that Kitchens U Build hadn't overlooked a single thing. The design totally worked.
We have been loving our kitchen for two years now and look upon the entire experience as having made our kitchen a functional, happy place right from the start.
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
Only partial installation of two contracts
Other 3contracts just delivered all over the house
Unable to continue building.
Huge losses in delay
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
For a month we had no kitchen, no word from KUB and a huge mess in view of everyone. When another installer came ( different from the first 2) he was shocked at how big the job was as he was not told and it took him 2 days to do what he could. January 28th 2020 was when we got our replacement bi fold doors and bin cupboard finished and that installer noticed we had rails missing from our drawer.
During this time we had booked electricians and plumbers to come out when we were told the kitchen would be finished, as it wasn't finished due to wrong sizes made we were charged call out fees for them both.
Also the 20ml bench I was told to order by KUB is to short for our original splashback as KUB made the cupboards to fit a 40 ml bench which looks ridiculous.
Overall, what should have been a very exciting time for us has been a very stressful process.. oh and don't expect the manager to get back to you with any concerns because that definitely won't happen in a hurry.
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
Wonderful range of door and benchtop colours and styles to choose from, and the in-store planning process was very helpful for trying to get all of my cupboards and drawers where I wanted them.
I couldn't have been happier with how the kitchen turned out - installation was a smooth process, and any minor mistakes that did pop up were promptly fixed by the team at the showroom. Highly recommend heading to Moorabbin KUB for any kitchen renovation needs!!
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
Every one warns that renovations have their share of problems so be prepared. While the renovation was not without issues that KUB needed to address they were all corrected in a professional and timely manner.
We managed the overall planning and subcontractors but with KUB’s advice and collaboration, coordination with the subcontractors worked smoothly. It also included having our floor redone so there was coordination there as well.
I might add we purchased the Domain products (rangehood, stovetop, dishwasher, sink and tap) suggested by KUB and one month along we are happy with all of the products. The prices were very reasonable.
Thanks again to all of the KUB Carrum Downs crew
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
Andrew and judi :-)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
The quality of the cabinetry was of one purchased by a joinery company and you wouldn't know any different
The installer was cooperative and installed the kitchen with fine attention to detail
Highly recommend
January 7th 2019 Update: Laundry done on time and installed perfect
Had my kitchen done a year ago and got laundry done in December Sales team were great in consultation and design and the guys who installed were on time And did a great job highly recommend
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
Usually stable businesses have more than 5 authority websites mentions, this one has 15 authority websites mentions and 1 mentions in other websites
Kitchensubuild.com.au Review
Custom DIY Flat pack Kitchens Laundries Vanitites in Melbourne Brisbane Gippsland Ballarat Geelong Australian made and Custom Design Expert Advice Budget Kitchen with Free Kitchen Laundry Design Available Kitchen installation Flatpack service
Kitchensubuild.com.au Customer Service Contacts
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Extremely happy with the service - thanks to the KUB team.
1 year ago
review by KlausAlbert