Kybotech

3 / 5

Kybotech

3 Average
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3 / 5

Trust Score

1.8

Reviews

1.5

Social

5

Featured

5

Technical

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  • This website has existed for more than 3 years
  • Linkedin account found with large audience
  • We found several negative reviews about this site
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Reviews Analysis

29

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0%

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Kybotech.co.uk Review

Kybotech designs BillyOh the largest outdoor buildings range of its kind in the UK and supplies market-leading garden furniture outdoor toys BBQs

Kybotech.co.uk Customer Service Contacts

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Last update: Wed, Mar 9, 2022 1:53 AM

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Kybotech.co.uk Reviews & Complaints (29)

come to put the summer house realy twisted doors dont fit flimsy wood big gaps had to fill to repair cost almost as much as the summer house its self and leaking inside where t and g does not fit together please do not buy total waste of money
2

3 years ago

review by Deleted User

I bought two buildings 10by 6 and 14 by 8 when delivered the driver made 3 different stacks of loose wood . On the understanding I was told they would be in packs, not the case so I had over 300 bits of wood to measure which I wasn’t prepared to do after paying over 1800 pounds. So after many telephone calls I decided to cancel my order as it wasn’t as they said . So now they want to charge me 248.00 pounds for collection when it was there fault . If I was you I wouldn’t use this company ever
1

3 years ago

review by Deleted User

Ordered my shed in febuary with no issues until delivery; I had an initial bad feeling when it was delivered; the driver offhandedly told me two parts were missing and would be redelivered with no reason. Said parts never arrived, took countless attempts to get through to customer service and eventually they sent out one of the parts in April. I still have not received the other part, it is now nearly May, and therefore cannot use the shed I purchased. I have rung and puts me through to other countries and emailed several times with no resolution. Avoid this company, essentially scamming people.
2

3 years ago

review by Deleted User

do not buy from these people our summer house has the worst wood ever its like pallet or orange box wood it is leaking so has black sheeting over the doors windows will have to build another front onto it to stop it getting water logged every time it rains or it just needs pulling down total waste of £1000.
2

3 years ago

review by Deleted User

Placed an order 20 days ago, delivery twice rescheduled, still no delivery and informed one item not even manufactured yet. Customer service if you can speak to them is terrible, they have very to no knowledge of the company, and impossible to speak to anyone further up the foodchain. Dreading the quality of the items once they arrive after reading this site. Avoid at all costs.
1

3 years ago

review by Deleted User

This is the worst company I know After my 18year old son saved a £1000 and spent £923 on what looked like a decent shed It turns up weeks late and wrong parrs, sent it back turns up again only this time none of the pieces fit correctly Please save your money and DO NOT TRUST
2

3 years ago

review by Bowker B.

Do not deal with this company.we bought a 12x8 log cabin in august. the pieces were stored in my garage whilst the base was being prepared.due to bad weather and family problems we finally got a clear weekend to construct this.on January the 9th.firstly the floor was badly made and not square.follpwing instructions to the letter we built up the frame.when reaching top of the window we found one side was much higher than the other.after measuring we found the slats were all 5mm wider on one side.impossible to complete the building.after several e mails we were told that due to not building within 30days of receiving it the warranty is void They also insist that the parts have swollen up and we must just wait for it to settle.this is nonsense and insulting to my intelligence.i will be taking legal action Please don't trust there b******t on the website about customer service.
2

3 years ago

review by Deleted User

Absolute Joke, ordered a play house for my daughters 5th Birthday, when the item was delivered 4 parts were missing, contacted customer service who did not apologize but advised the parts would follow the following Thursday (original delivery was Friday) unacceptable as my daughters birthday was Wednesday but agreed to Thursday, parts then arrived Friday (a day later than agreed and 2 days after her birthday) for still a part to be missing - explain to a 5 year old the incompetence of this company and we now have no idea when the part will arrive and a very upset 5 year old daughter will be sharing this experience further - absolute disgrace - please feel free to contact me order number 1491658
2

3 years ago

review by Laura L.

I got cold feet on this company - I ordered a billyoh travis, ETA was within 3 weeks but its not 6-7 weeks and no delivery - started to get excuses from customer service that still to be manufactured/pressure treated etc. - i then chanced upon this site so the two combined has led me to cancel and order from another local company, feels like it was better to be safe rather then sorry and take a hit on waiting longer but for a better product
2

3 years ago

review by Deleted User

If I could give 0 stars would had items replaced 3 times as lots damaged and es h time new damaged items came. Absolute joke of a company avoid customer service is appaling
2

3 years ago

review by Deleted User

Total rubbish was delivered on flat bed lorry at 10.45 PM and l had to help the driver unload as there was no hi ab crane l am 71 years old. All the screws pins and nails etc over 1800 were lumped together in one bag. Poor quality machineing led to very difficult construction. Lots of work on my part needed to make fit as two apexes cut wrongly.They use a Phillopino call centre whose staff have no idea what they are talking about.They are extremely rude. Only buy if you are stupid worst cabin l have ever constructed.
2

3 years ago

review by Deleted User

Was discussing via email a summer house at £659. Enquiring about floor options etc. Then when I had gone to order they jacked the price up to £869 for the exact same thing and wouldn't honour the price. Terrible customer service.
1

3 years ago

review by Deleted User

If I could have given it zero stars I would have I wish I had seen these reviews before purchasing my Billy Oh greenhouse from them as I would have avoided them like the plague. I have now found out the Billy Oh Greenhouse is their own product and I have to say it is a pile of rubbish. It is flimsy and the panels blow out at the slightest bit of wind and to get them back in,,you either have to prize them back in or unscrew the whole roof section to slide them back in. These started blowing out within a month or two of purchase and after spending the whole of last summer repairing this, now the winter is here it is now beyond repair and still within the 12 month warranty. I phoned Garden Buildings direct and they basically expect you to go through hoops to get your money back. The instructions to assemble are difficult and I am pretty good with flat pack furniture. It said it should take a few hours but took me many more. Avoid the Billyoh Greenhouse and gardenbuildingsdirect alike
1

3 years ago

review by Abernethy W.

Wish I could add images the 10x12 (quality Ha ha)work shop I ordered is a joke, supposed to be tongue and grove (that's a joke) they don't even touch never mind slot into each other the frame was 2x1 and had so many knots just picking it up some of them snapped. Complained, they sent some replacement panels. Had to re-inforce floor and sides as floor that flimsy thought we would go through it, the sides and roof had more holes than a colander. Payed £964 for a pile of fire wood spent another £600+ to make it useable. DON'T BUY FROM THIS COMPANY FALSE ADVERTISING they also go by another name
2

3 years ago

review by Nula Stickley

I bought a Summer House off this company back in April and originally the delivery time was 4 weeks according to there website, I had not done my homework on the company before the order and only spotted afterwards all the bad reviews so I was very sceptical about my order being right or on time. I rang the company after 5 weeks asking why I had not received a delivery time for the summer house and was then told that because the item was being treated it would be 6-8 weeks which I was not happy about, they then went on to inform me that there were only a few items left that needed treating so I should receive my Summer house by the 31st of May by the most and I could inform the builders so they could arrange a time to come. Well the date came and passed still no e-mail with a delivery date, so I e-mailed them and was informed the item was still being treated, I then rang them only to find the Summer house had in fact not been treated at all and the treatment machine was not working so all the phone calls/e-mails where lies so I cancelled my order and received my money back and gone elsewhere. This company does not have any UK call centres al foreign-based and in my opinion, are definitely a company to avoid the number of bad reviews speak volume about this company do your research first!!!
1

3 years ago

review by Deleted User

The first one we ordered was spot on and everything was sent in one delivery, however when we decided to order another one and there were several main parts missing including the window frame , we contacted Customer service who were very rude, unprofessional and incompetent in trying to resolve the issue of missing parts. My husband took 3 days off work to assemble this summerhouse for my upcoming Birthday and had to make the frame himself , we are now 2 weeks down the line and no replacement parts or refund , totally appalled as we have spent a lot of money with this company and dont deserve our business
2

3 years ago

review by Jackie S.

Driver couldn't speak English and just kept saying parts missing. Shed parts just looked like a bonfire. Complained straightaway to be told check the parts but there isn't actually a full parts list for the whole shed Spent most of the day figuring it out. Parts missing. This is the worst shed I have ever had to put together and I have put many together in my lifetime. Don't waste your money. There is a video online to follow and all the parts are different so doesn't make sense.
2

3 years ago

review by Carol Martin

I have bought two sheds from this company both are complete rubbish.Do not believe the positive reviews on here they cannot be true. Here we have a honest review of a 8 x 6 Billy Ho. As I see it now that the shed is falling apart. After one one year. 1. Go buy your shed from Garden buildings direct. You will get a large pile of match wood delivered. That will be a nightmare to erect there will be parts missing. It will look cheap and nasty as that is what it is. you will be able to regret your buying it everytime you walk in your garden. As you will know you got ripped off. 2. Go buy a load of old tea chests from a removal company. Get all your friends together go to the pub and get very drunk. Then all back to your place to make a shed out of the packing cases. Bring out some more tinnies for your guests and get the barby going. Start building the shed with no real plans at all. After a couple of hours your shed will be built. Is option 2 better than option 1. Well they are the same except option 2 is much more cheaper and more fun. Both options you end up with a pile of rubbish at the end of your garden. STAY WELL CLEAR OF THIS MATCH WOOD SELLER!
1

3 years ago

review by Peter Knight

Recently, we placed an order for a summerhouse, exactly 1 month before Christmas. We received it the week before Christmas and were able to get it built just in time for Christmas itself. My family enjoyed spending time in our newly built summerhouse. It was probably the highlight of our Christmas. Thank you for delivering it on time and in good condition. I recommend Garden Buildings Direct for your housing and gardening product needs. They will get the job done undoubtedly.
5

3 years ago

review by Courtney D.

Rubbish and lies shocking quality please don’t have anything to do with this firm my walls were the wrong size on my canton log cabin so ordered right ones still waiting two weeks later told they were on their way 3times today now told it will be tomorrow so wish we hadn’t used these aresholes
2

3 years ago

review by Deleted User

Kybotech.co.uk Review

Kybotech designs BillyOh the largest outdoor buildings range of its kind in the UK and supplies market-leading garden furniture outdoor toys BBQs

Kybotech.co.uk Customer Service Contacts

No contact details for this company.

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