4.1 / 5
Trust Score
2.9
Reviews
5
Social
5
Featured
4.5
Technical
Is laura-james.co.uk legit?
- Many trusted websites are linking to this site
- The SSL certificate is valid
- This website has existed for more than 3 years
- Facebook account found with large audience
- Instagram account found with large audience
- Linkedin account found with large audience
- We found several negative reviews about this site
- Business not mentioned on Wikipedia
- Pinterest account not found
- Twitter account not found
- Youtube account not found
Reviews Analysis
31
reviews
vs
0
AI declined reviews
0%
NON VALIDATED REVIEWS
Usually stable businesses have more than 5 authority websites mentions, this one has 8 authority websites mentions and 0 mentions in other websites
Based on 3526 reviews
Smart.Reviews
4.1
31 reviews
Mamma
4
100 reviews
Trustpilot
4.4
3395 reviews
Laura-james.co.uk Review
Here at Laura James we love to help inspire our customers to create their ideal interiors. Your home is all about you, so creating a beautiful living space that inspires you day to day is key to building a happy home. We want coming home to feel like a warm embrace every time you open the door. Giving you a reason to smile when you're home is what we do best, so, we always strive to provide you with fabulous and functional furniture at an accessible price.
Laura-james.co.uk Customer Service Contacts
Unit 21 Newton Chambers Road Thorncliffe Business Park, Sheffield, S35 2PH, United Kingdom
[email protected] 0186-569-2194Share the company's rating
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Last update: Wed, Jun 8, 2022 7:34 AM
I have been chasing this every few days for 3 weeks and still don't have a working piece of furniture.
Avoid this company at all costs. I'm sick of chasing for a 10x15cm piece of wood to get no help. I paid £90 for a shoe cupboard that is flimsy and somehow poorer quality than ikea and, to add insult to injury, it still isn't finished.
#delivery(1/5) #price(1/5) #quality(1/5) #customer service(1/5) #on-time(1/5)
If I could give zero stars I would. Over Christmas I ordered a sofa and in early January I was injured by a protruding wire that almost injured my baby. When I reported this I was refunded but I had to arrange my own removal of the dangerous sofa. Since then I have nothing but refusal to be reimbursed these costs. Every email I’ve had has refused to provide me with the contact details for their legal department or senior leadership. Their products are very dangerous and my warning to everyone is to avoid these cowboys at all costs
#price(1/5) #quality(1/5) #customer service(1/5)
#delivery(1/5) #price(2/5) #quality(1/5) #customer service(1/5) #on-time(1/5)
#delivery(1/5) #price(3/5) #quality(1/5) #customer service(1/5) #on-time(1/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
When I ordered it had an in stock date of 21st May.
Emailed on 20th May to see if the order was on track, they responded that it was on track.
Then late on 21st May I was told it was now delayed until 28th May.
Phoned this morning as i was getting no response from my further emails, to be told that the 10 seater was due 28th May, but the 8 seater that I ordered was not due until 3rd June. Then it would take up to 7 days for delivery.
This is not good enough to have to chase the order each time to be told it is delayed again.
Compensation for delay has not been offered nor a refund either.
Lack of communication is a concern, and I am worried I may never recieve my garden furniture and have to find a way to get all my money refunded.
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
All they do is email the courier who then try to deliver but do not follow delivery instructions so in 4 weeks I’ve had 4 unsuccessful deliveries with 7 days between attempt 3&4
They are not a good company to order from, do not risk it as it has ruined a new house move for e and my husband and during this crazy time we living in it’s disgusting
DO NOT ORDER FROM THEM!!
Also they use Xpd as their courier service check out their reviews will put you off ordering for life
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
Usually stable businesses have more than 5 authority websites mentions, this one has 8 authority websites mentions and 0 mentions in other websites
Laura-james.co.uk Review
Here at Laura James we love to help inspire our customers to create their ideal interiors. Your home is all about you, so creating a beautiful living space that inspires you day to day is key to building a happy home. We want coming home to feel like a warm embrace every time you open the door. Giving you a reason to smile when you're home is what we do best, so, we always strive to provide you with fabulous and functional furniture at an accessible price.
Laura-james.co.uk Customer Service Contacts
Unit 21 Newton Chambers Road Thorncliffe Business Park, Sheffield, S35 2PH, United Kingdom
[email protected] 0186-569-2194Share the company's rating
Share Preview
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1 year ago
review by Nitwit
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)