LeakBot

4.1 / 5

LeakBot

4.1 Great
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4.1 / 5

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5

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1

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5

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4.5

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Based on 617 reviews

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Leakbot.io Review

The smart water leak alarm that spots hidden leaks before they become big problems

Leakbot.io Customer Service Contacts

No contact details for this company.

Last update: Fri, Sep 17, 2021 4:32 PM

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Leakbot.io Reviews & Complaints (23)

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customer service 5 /5

on-time

Competent and thorough engineer went that extra mile to ensure he found the root cause of the problem which was a faulty valve. This was changed at no cost to us. Had this leaked it would have caused thousands worth of damage. The system is worth every penny and is proactively monitored by the company to ensure it catches any problems. I cannot recommend this product highly enough and after our experience with the engineer I am very satisfied with the solution
5

3 years ago

review by rgb

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

My 85 year old dad was really impressed by the engineer who came to check the water system.
Thanks for all you did
5

3 years ago

review by Min Mangat

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Excellent service, fixing the problem: took over 2 hours.

LeakBot actually works!!!!
5

3 years ago

review by Tony, Manchester

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Engineer Mo saves the day!
Not only did he find and fix my existing leaking toilet overflow, he checked my entire system and showed me the proof that it was leak-free.
Professional and courteous, Mo left me with complete peace of mind.
Thanks Mo. Thanks LeakBot.
5

3 years ago

review by Jon Larkin

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

The engineer was punctual and very professional in his outlook. He carried out the work in a very confident manner and obviously had the situation very much in hand. His nature was friendly and informative. He was very thorough and had no intention of leaving until he was satisfied that all was well. As far as I am concerned he had "top marks" in all departments.
5

3 years ago

review by Anthony Handley

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

The Leakbot engineer phoned me to say he could arrive 30 minutes earlier than the appointment time - excellent. He was friendly and very efficient, explaining everything he did as he went along. He explained the results on his laptop of the tests to the water system. He found and cured the two leaks, replacing the workings in a toilet cistern and replacing a ballcock in the cold water tank in the loft.
5

3 years ago

review by Terry Morgan

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

We initially had issues with connecting the device however Davesh organised for Tom their engineer to come and sort it. Tom was polite, informative and sorted it quickly. Very impressed so far. Thank you Neil, Nas, Davesh and Tom!
5

3 years ago

review by Edward Southall

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Chris the engineer was fantastic- he did a number of test to determine where the leak was. The leak was small in the en-suite toilets ball valve. He fixed it. He was very polite and tidied after doing the work.
5

3 years ago

review by P Kalirai

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Your engineer tried his best to find the leakage and at the end he successfully fix the fault. Very satisfied
5

3 years ago

review by Jayantilal Gohil

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Cool gadget ...first day when they installed I was thinking how is going to work ?once they installed I had minor leakage in WC tank and I got alert on my phone app that they found leakage in the home.
Than they said will replace your WC valve and Chris was here to replace it.very nice cool well mannered guy ,he replaced the valve and checked all water leak check in the house with cool gadgets.
Happy with the service
5

3 years ago

review by sukhbinder kaur

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Our LeakBot engineer, Leigh rang to let us know he was on his way and arrived on time. He was very pleasant and helpful. He wore protective shoes coverings so as not to mark our carpets and was very thorough, clean and tidy in his investigation into our water leak. He diagnosed and rectified the problem and explained exactly what he was doing and how the LeakBot worked.
Very pleasant chap, a credit to the company he works for. We would definitely recommend.
5

3 years ago

review by J A

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Leakbot is very accurate - I have had two warnings - both correct and useful and customer service is always available during the hours they say, and very helpful. Highly recommend. Today Nasreen helped me with my enquiry and I find the service very impressive.
5

3 years ago

review by V M Fowler

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

The engineer who visited my mother's property was brilliant, she lives alone and always likes to me be there when any workmen call, but the engineer kept us informed at every stage, he explained what he was doing and why. He explained how Leakbot works and what we should look for if we get a warning. We found that the problem was a dripping tap, caused by the fact that my mother cannot turn the tap off tightly due to arthritis. So, knowing that this would cause further leak warnings, he changed her kitchen tap to lever controls instead of knobs. This is much easier for her to manage and her tap no longer drips! I cannot praise this engineer enough - thank you.
5

3 years ago

review by Pam Brookes

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

The engineers are good : Mo, the Leakbot engineer, visited us a second time as we discovered additional small issues. It's impressive that the Leakbot system is so sensitive that it spots small but persistent dripping overnight. Mo is a friendly and courteous engineer and very diligent. Both his visits have been a pleasure and I appreciate him showing me what he was doing and testing the fix in front of me. After fixing the immediate dripping of the toilet cistern he checked everything thoroughly and discovered a weeping joint below the cistern. He efficiently replaced the syphon and I could see that the old syphon was on its last legs with a perished doughnut washer. Thank you Mo.
The Leakbot Sensor/App can be annoying as it seems to fall into "Learning for 7 days" mode quite often with the graphs always looking the same even though the dates are progressing. Also there are a limited number of 'causes' to select with some obvious ones missing. e.g. if a carelessly dripping tap overnight sparks off a notification I want to be able to indicate "I know what it is" - "It's a tap left dripping, now turned off." That would be a good improvement for me.
5

3 years ago

review by Mike P

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

The engineer was very thorough and explained what the problems were and what he was doing.
5

3 years ago

review by Neil Bolton

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Engineer was great but the day after he left LeakBot continued to contact me, advising I had a leak. Several weeks later, with no action taken, I have received a message to say there is no leak. I am new to LeakBot so assume the system is getting used to me and my new circumstances of everyone being at home all day.
5

3 years ago

review by Denise Judge

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Chris the engineer that came to trace water leak was very professional/informative and thougher also did a great job plus very clean and tidy....thank you for your service..
5

3 years ago

review by N Bellis

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Engineer Chris,repaired my leak, very satisfied with how he explained everything before he started, his polite manner, and felt comfortable while he was in my home, I appreciated his text to say he was arriving on time, he was very tidy and considerate, really happy with the service
5

3 years ago

review by Kathleen Stevenson

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Engineer arrived on time he was polite and efficient, and found two leaks, although a few months before he had changed the flushing system in the toilet. this time he replaced the flushing unit in the toilet and changed a tap. Hopefully no more leaks.Very Good service
5

3 years ago

review by Mr. R Stoyles

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Chris the engineer was really friendly and he explained everything he was doing as he went along. He fixed a leak On the toilet, and answered any questions I had about the visit. A good job well done thanks.
4

3 years ago

review by Frances Colliver

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

Leakbot.io Review

The smart water leak alarm that spots hidden leaks before they become big problems

Leakbot.io Customer Service Contacts

No contact details for this company.

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