Lexus Parts - Genuine OEM Lexus Parts and Accessories Online

3.7 / 5

Lexus Parts - Genuine OEM Lexus Parts and Accessories Online

3.7 Average
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

3.7 / 5

Trust Score

4

Reviews

1

Social

5

Featured

4.5

Technical

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  • The site has mostly good reviews
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  • This website has existed for more than 3 years
  • Facebook account found but audience is small
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Reviews Analysis

29

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Lexuspartsnow.com Review

Lexus Parts Now is your source for OEM Lexus Parts and accessories We sell Genuine Lexus Parts at discount pricesUp to 33 OFF MSRP

Lexuspartsnow.com Customer Service Contacts

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Last update: Wed, Mar 9, 2022 3:07 AM

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Lexuspartsnow.com Reviews & Complaints (29)

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delivery 4 /5

price 4.8 /5

quality

customer service 4 /5

on-time

I purchased parts for my 06 GS300. I just hope all the right parts come in and in a timely manner based on the part numbers that were provided by the mechanic. Service out here in Guam is waaaay expensive so I'm happy to be able to purchase parts at a more reasonable price.
5

3 years ago

review by Redrotary23 V.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I received half of my order with no known date arrival time of the 2nd part. I would have rated it a 5 if I had more details.
4

3 years ago

review by Dmw58 Q.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

I noticed an error on my order as there were two different parts numbers for a fuel sending unit for my IS 300. Of course I ordered the wrong one. I called and emailed that same day ...Issues was not resolved until I had to call again almost 5 days later. I was hoping to already have my part by this time. Very frustrated with the way that was handled. Scott 954-309-9272
1

3 years ago

review by Scottalgeria X.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I would like to have spoken with a human being about whether I had gotten my order correct prior to ordering but the technical team is only reachable by email and the person I spoke with for questions couldn't answer them saying he was not qualified or allowed to do so.
4

3 years ago

review by Johnjaschke F.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

Excellent prices hard to find lower prices on most items and nice you can get all in one place and pay one shipping fee!
5

3 years ago

review by Gleamingfrog85422 E.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Parts for my 17 year old Lexus were readily available, and were shipped and received timely! My auto shop had difficulty locating the parts locally, but fortunately we both discovered LexusPartsNow.
5

3 years ago

review by Shinycrocodile90074 D.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I called the customer support number to ask about the difference between two trunk mats available for my car and was told by the girl that the only parts info assistance was via e-mail on the sight. I looked for a link or address but could not find one so I took a chance and ordered the mat. Hopefully I chose the correct one.
1

3 years ago

review by Davidmoconnell39 K.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I am overseas with the Military in Asia and can get needed parts more easily with LexusPartsNow than with the Asian dealer.
5

3 years ago

review by Duboisphilip J.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Your website made parts readily available that the dealership would only sell as a complete Camshaft for 30 times more and I didn't need a complete Camshaft x 2. Thank you Lexus Parts Now.com
5

3 years ago

review by Fgto670 U.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Glad to find a reasonably priced Lexus parts source for my 1999 model LX470.
5

3 years ago

review by Ownercs S.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Ordered four rims and saved $1000 vs. the dealership!
5

3 years ago

review by Finesheep96107 N.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Just payed over $16 to get two bushings shipped. Not cool.
5

3 years ago

review by Grantmiller1990 J.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

ordered a front set of brake pads, usually you get 4 pads, 2 for each wheel. I got a box of 3. box was broken, one pad missing.
1

3 years ago

review by Mark66366 H.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I paid the extra $35 for overnight shipping. 6 days later, I received a confirmation email of my order and that it wold be shipped. I needed the part, as I was leaving for a 2000 road trip and had to depart with a broken side mirror. Dangerous to say the least. Disappointed with LexusPartsNow.
1

3 years ago

review by Rwestinschmit W.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I needed to replace the weather strip on the rear passenger door on my 2005 LS430. The local dealer wanted $365 to do the job. Fortunately, they ordered the wrong part when I took it in. Then, after waiting two weeks and hearing nothing, I did an internet search on found LexusPartsNow! After ordering the part, I had a question about whether I ordered the correct part (I was concerned that it might have been for the wrong side of the car.) A call to customer service quickly confirmed that I had the correct one! The part arrived a few days late; cost me $105; and took me about 10 minutes to install it. THANK YOU LexusPartsNow!
5

3 years ago

review by Delliotswartz L.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I recently purchased a 2006 lexus LX470 and wanted the XM radio added and no one could give me positive feed back but after doing research I found your website. Look forward to ordering other items from you in the future.
5

3 years ago

review by Griffincharlene98 Q.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I emailed a question about a part, which nobody responded to for 2 days. So I called, only to be told they couldn't help me. So I texted and the customer service person started filing a complaint on my behalf because nobody responded to the email I'd sent days before. I told her I didn't want a complaint filed, I just wanted to know if a part was compatible. She said she couldn't help me and directed me elsewhere. I sent another email. The response I got listed part numbers, but did not answer the question as to whether or not the part would work. Vague, unhelpful, snide customer service that reads off a script and does not stray. If you want to be treated like a robot by someone who acts like one, these guys are for you.
1

3 years ago

review by Jlightbody U.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Shipping was expensive ($13) for a small part, but oh well. Got what I needed.
4

3 years ago

review by Cfeir C.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

I was able to get part with a proof from email respond in 24 hours. Now I am more sure this part with fit my car.
5

3 years ago

review by Svetdoll L.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

30 dollars to ship two lamps that are already overpriced and can fit in a coffee cup with additional packing materials. Mierda!
4

3 years ago

review by Johnmisiewicz N.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

Lexuspartsnow.com Review

Lexus Parts Now is your source for OEM Lexus Parts and accessories We sell Genuine Lexus Parts at discount pricesUp to 33 OFF MSRP

Lexuspartsnow.com Customer Service Contacts

No contact details for this company.

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