Lifestyle Furniture

4.6 / 5

Lifestyle Furniture

4.6 Great
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

4.6 / 5

Trust Score

3.9

Reviews

5

Social

5

Featured

5

Technical

Is lifestylefurniture.co.uk legit?

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  • The site has mostly good reviews
  • The EV SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account found with large audience
  • Instagram account found with large audience
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Linkedin account not found
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We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

14

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0

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0%

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Based on 998 reviews

Smart.Reviews

4.6

14 reviews

Trustpilot

4.3

984 reviews

Lifestylefurniture.co.uk Review

Spectacular home furniture at incredibly affordable prices delivered quickly We039re Lifestyle Furniture

Lifestylefurniture.co.uk Customer Service Contacts

No contact details for this company.

Last update: Wed, Mar 9, 2022 3:10 AM

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Lifestylefurniture.co.uk Reviews & Complaints (14)

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delivery 3.6 /5

price

quality

customer service 3.7 /5

on-time

I paid an extra 9.99 for next day delivery but my item didn't arrive till 2 days later .I e mailed but got no response so not too impressed with the customer service .
1

1 year ago

review by Phill Tucker

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Very helpful
Customer service, was genuine and friendly as a
First time buyer/ customer
Cannot wait to receive my mirrored furniture set????
5

1 year ago

review by Queen Owhor

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

First chairs I ordered were out of stock (was told day before delivery) so paid an extra £200 to change to similar style that was assured were in stock. Man on the phone quite rude and complained customers were moaning at him with a pandemic going on (not sure why he was moaning at me as I only asked about spending more money and changing my order) so had delivery confirmation waited in all day and nothing! Emailed to chase and they are now too out of stock. So I’m left with no dining chairs and they haven’t even replied to my last email or offered anything other than sorry could be 4 weeks.
1

1 year ago

review by Lisa

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

i ordered items in January and selected the earliest delivery date, which was March. after not hearing anything for almost 2 months i contacted lifestyle to ask for an update. after 2 days of emails, they have told me that it was cancelled as it wasn't delivered in 30 days? they did not contact me to tell me this was cancelled. they have discontinued the mirror that came with the order but made no offer to send me the other items that i ordered. i feel this is really bad customer service. when i spoke to them they said they didn't know why i wasn't told about this. they apologised for the inconvenience but clearly they aren't interested in keeping me as a customer or doing anything to fix the mistake that they made. i would take your custom elsewhere to a company that values their customers and communicate with you.
2

1 year ago

review by Ciara Chown

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I can’t even comment on the furniture at this stage I placed my order on 11/05, due to be delivered 02/06, no communication from this company, they do not answer the telephone, respond to emails or comments left on their Instagram page when you are asking for an update when you can expect to receive an order you paid £729 for. They were quick enough take the money but no communication following that, avoid this company.
2

1 year ago

review by Jade Mobberley

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

No correspondence, unable to call, no answers to emails, delivery was a week late and order was delivered over 2 days. Not a great service.
1

1 year ago

review by David Gray

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Fast delivery and chairs are beautiful, I haven’t given 5 stars as one of the underlining of the chairs is ripped, not noticeable once assembled.
4

1 year ago

review by Tracy Robinson

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

Ordered 4 Bedside cabinets on 13th April 2020, picture on website looked good, just the right colour, when they arrived 4 days later, one was missing and the colour was a lot lighter than that advertised, we asked for them to be returned and a refund given, we got told it would take a while for them to be picked up, in the meantime the missing cabinet would arrive, in the meantime I started a dispute with PayPal to try and resolve this mess I was in because LSFW would not refund my money until they had the goods back, the charge for returning the cabinets they said was £60, I refused to pay that amount even though their website clearly states that returns are FREE, I got it down to £30, they also deducted the original delivery charge of £15 from my refund, so I was down £45 for something I didn't want because it didn't match THEIR description, I was also told I WOULD NOT get my refund until I had removed the dispute with PayPal, that was BLACKMAIL, by doing that it makes this company look SQUEAKY CLEAN AND A GOOD COMPANY TO DO BUSINESS WITH, they are not, they are clearly profiting from this pandemic and are sending people any rubbish knowing that a lot of people will just accept it and live with what they sent, PLEASE DON'T USE THIS COMPANY, IT WILL RIP YOU OFF AND MAKE YOU FEEL GUILTY FOR COMPLAINING, To add insult to injury the missing cabinet turned up on the same van a week later that came to pick up our returns, even in the process of the one went missing AGAIN and they had a nice round trip back to BOLTON VIA BIRMINGHAM AND BLACKBURN, so took even longer to get my refund, THIS COMPANY AND THE COURIER COMPANY IT USES ARE A JOKE, trouble is it's not you that's laughing it's them, BUYER BE WARNED???!!!
1

1 year ago

review by Mr peter norman

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Delivery excellent the table just what I wanted the whole package first class will definitely shop again ten out of ten Stephen Elliott
5

1 year ago

review by Stephen Elliott

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Amazing service , goods received within 2 days
5

1 year ago

review by Claire Williamson

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Bought a table and chairs over a month ago, got told it would come 15th May. It didnt turn up. Then the following week, didnt turn up! Now i cant get through to them at all, it was meant to come today! today i have rang them 8 times, each time being on hold for 10 minutes and then get cut off every time. Emailed them but never get a response. Rather them just tell me it isnt coming rather than waiting for a delivery all day long!
2

1 year ago

review by Miss rachel potter

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I made an order on 18/03 where it said on your website the chairs would be delivered the following day. I have called several times and been informed they would be with me at the very latest by this week as they was going be delivered yesterday! I called again today and now I’m being told I have to wait a further 2 weeks. If you have any in stock I would like whatever you have to be delivered and then I’ll wait for the remainder I’m paying over £400 for 4 chairs – I don’t think this is acceptable or unreasonable for me to be mad. I want to know what you are going to do about it because the knowledge from your staff clearly isn’t up to scratch.
2

1 year ago

review by Lewis w

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Well first of all what a fantastic dining table,The way it was delivered,the delivery driver was a charming and pleasant and very helpful the way it was packaged was excellent you could see everything was done properly to ensure it arrived in perfect condition.I would have no hesitation in recommending your company and I will definitely be using your services again in the near future. Regards mrs Pauline Murphy
5

1 year ago

review by Customer

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

We found that this business has an active Facebook page with 7609 followers. From our experience this can indicate that the business is trustworthy and popular among people. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field. We found that this business has an Instagram page, where they communicate with their customers using images and videos. This is usually an indication that the business has some visual aspects that it wants to showcase.
5

by Smart.Reviews

Lifestylefurniture.co.uk Review

Spectacular home furniture at incredibly affordable prices delivered quickly We039re Lifestyle Furniture

Lifestylefurniture.co.uk Customer Service Contacts

No contact details for this company.

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