Lilley - The Home of Tiling

3.8 / 5

Lilley - The Home of Tiling

lilleytileandstone.co.uk
5 Reviews
3.8 Average
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

3.8 / 5

Trust Score

3.3

Reviews

2.5

Social

5

Featured

5

Technical

Is lilleytileandstone.co.uk legit?

  • Many trusted websites are linking to this site
  • The EV SSL certificate is valid
  • This website has existed for more than 3 years
  • Instagram account found with large audience
  • We found several negative reviews about this site
  • Facebook account found but audience is small
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Linkedin account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

5

reviews

vs

0

AI declined reviews

0%

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Usually stable businesses have more than 5 authority websites mentions, this one has 11 authority websites mentions and 0 mentions in other websites

Based on 31 reviews

Smart.Reviews

3.8

5 reviews

Trustpilot

4

26 reviews

Lilleytileandstone.co.uk Review

Supplies for the Tiling Industry Including Mapei Schluter LTP Dural and Collingwood

Lilleytileandstone.co.uk Customer Service Contacts

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Last update: Wed, Mar 9, 2022 3:10 AM

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Lilleytileandstone.co.uk Reviews & Complaints (5)

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delivery 5 /5

price 3 /5

quality

customer service

on-time

all went fine, but if you plan your renovation in advance and you have something unused and untouched after 28 days of made order you cannot return it at all ...even worth £160!. it's a shame and very bad from my point of view, because I've spent almost a £1000 and now I need to get rid off few brand new items and I may end up trying to sell it or will just dump it. I would think that there are some exceptions, but it seems that not at this company. I will continue shopping at other stores next time.
2

3 years ago

review by Pawel

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I purchased Premier Diamond Blade For Exterior Porcelain Paving 300mm. For cutting ceramic paving. It chips the slabs and cuts the ends off them. They told me that I'm doing it wrong and would not refund me. I've been a landscaper for 20 years and know what I'm talking about. Would never use this company again.
1

3 years ago

review by Andy R

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I ordered the products which were considerably cheaper than via our local suppliers, booked a 2 day delivery and it was all delivered without hassle or fuss 2 days later.
5

3 years ago

review by Andrew Hodgson

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I purchased £223 of items in the shop then found out they overcharged on nearly every item totalling £30 more than if I click and collect on the website. I’m a developer and have spoke to tradesman locally that have had same experience with them. I told them I will order on line and will return my last order but was rudely told they wouldn't refund me. Half hour after I challenged them in the shop they changed all their prices online. Luckily I screenshot the basket for proof. This is my first review ever but felt I need to warn people to stay clear they are very unscrupulous and happy to lose a customers for £30 so guessing they need it more than me. Shocking business ethic don't deserve to be trading. Good luck with trading standards.
2

3 years ago

review by paul mansfield

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

We searched online and found that this business has an active Facebook page with 540 followers. From our experience this can indicate that the business is either not actively engaged with online communication or is new and growing. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field. We found that this business has an Instagram page, where they communicate with their customers using images and videos. This is usually an indication that the business has some visual aspects that it wants to showcase.
4

by Smart.Reviews

Usually stable businesses have more than 5 authority websites mentions, this one has 11 authority websites mentions and 0 mentions in other websites

Lilleytileandstone.co.uk Review

Supplies for the Tiling Industry Including Mapei Schluter LTP Dural and Collingwood

Lilleytileandstone.co.uk Customer Service Contacts

No contact details for this company.

Share the company's rating

Share Preview

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