Your Honest Electricity Partner - QLD Electricity Provider

3.2 / 5

Your Honest Electricity Partner - QLD Electricity Provider

localityenergy.com.au
17 Reviews
3.2 Average
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

3.2 / 5

Trust Score

3.3

Reviews

1

Social

5

Featured

3.5

Technical

Is localityenergy.com.au legit?

  • Many trusted websites are linking to this site
  • The SSL certificate is valid
  • We found several negative reviews about this site
  • This website has existed for less than 3 years
  • Facebook account found but audience is small
  • Instagram account not found
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Linkedin account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

17

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0

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NON VALIDATED REVIEWS

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Homepage - Electricity Supply Board esb.ie
0 reviews
4.8 4.8

Trust score (4.8/5)

As a strong diversified vertically integrated utility ESB operates right across the electricity market from generation through transmission and distribution to supply

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Trust score (4.7/5)

Join Boost for hassle-free prepaid gas and electricity for smart and traditional meters that doesnx27t tie you into a contract Top up anywhere via our free app

edfenergy.com edfenergy.com
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4.6 4.6

Trust score (4.6/5)
Enova Enova Community Energy Join a new power generation enovaenergy.com.au
8 reviews
4.5 4.5

Trust score (4.5/5)

Learn more about Enova Australia039s only community-owned social enterprise energy provider

WeFlip weflip.com
1 review
4.4 4.4

Trust score (4.4/5)

WeFlip gets you cheaper energy bills forever Well automatically switch you to a new supplier when we find a cheaper energy deal And you dont have to pay

Choose Energy chooseenergy.com
10 reviews
4.4 4.4

Trust score (4.4/5)

Shop electricity natural gas rates at Choose Energy save on your energy bill Discover the best energy rates for your home and business Switching energy providers has never been easier with Choose Energys 247 online marketplace Learn more about energy options near you today

Jims Electrical jimselectrical.com.au
31 reviews
4.4 4.4

Trust score (4.4/5)

Jims Electrical team of Electricians provide free quotes and electrical services at very competitive rates Jims Electrical provide Sydney Electricians Adelaide Electricians Perth Electricians Brisbane Electricians and Melbourne Electricians

Energy Watch UK energywatchuk.co.uk
10 reviews
4.3 4.3

Trust score (4.3/5)

For the UK039s leading energy efficiency specialists compare gas and electricity prices near you and get cheaper energy in the midlands and throughout the uk

Make it Cheaper makeitcheaper.com.au
30 reviews
4.2 4.2

Trust score (4.2/5)

Find cheaper energy suppliers in Australia with Make it Cheaper Compare home amp business electricity amp gas prices online now

Usually stable businesses have more than 5 authority websites mentions, this one has 17 authority websites mentions and 0 mentions in other websites

Based on 17 reviews

Smart.Reviews

3.2

17 reviews

Localityenergy.com.au Review

LPE is an alternative all-Australian energy retailer Thousands of Aussies just like you are joining LPE to supply their electricity needs

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Last update: Wed, Mar 9, 2022 2:17 AM

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Localityenergy.com.au Reviews & Complaints (17)

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delivery

price 4 /5

quality

customer service 4.3 /5

on-time

By far the worst electricity provider, no after hours customer service line, switched off the power without providing notice, the response from that was “we will get someone to contact you in the morning”. Do not go with this company.
2

3 years ago

review by Alex L.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

GST is displayed at 20% instead of 10%,
1st invoice was displayed correctly and the following 2 have changed.
Staff say if you add it up manually its correct.

What they are doing is misleading.
1

3 years ago

review by Rix T.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I'd like to compliment two (2) of your employees (Tia and Alex) for the excellent service, professional manners they showed recently. Their impeccable and exceptional psychological skills helped to sort my concerns about new service, which is going to be installed in our area soon. I had plenty of questions and a lot of worries... Their patience and professionalism exceeded my expectations, calm me down. Their way of interaction helped me to change my mind and take the company's offer. I hope the new service will not disappoint me and will be on the same level as your staff's skills (Tia and Alex). Thank you.
5

3 years ago

review by Deleted User

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I am sick of this company slowly increasing my bills each month, only two people live in the unit and majority of things are switched off at the power point or unplugged.
They completely stuffed up the first bill by over $350 which then they rectified right before the due date. (how does this happen?).

They randomly check the meter at different days of the month, so one bill can say 30 days the other 27 days or 40 days, seriously sort your mess out and have a proper time frame, getting sick of this inconsistencies and inaccuracies of readings costing everyone a fortune.

Never again going with body corporate agreements.
2

3 years ago

review by Mr Army

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I live in a 1 bedroom apartment and my bill was 200 A MONTH. The following monthly it was 160 and i was travelling for half the month.

So overpriced!
1

3 years ago

review by Gmgm P.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I have been a customer with LPE for over 3 years now. I have received great savings on my electricity bills over this period of time. I found the bills easy to read and understand. Best of all cheap prices.
5

3 years ago

review by Mark T.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I switched to LPE earlier this year after being convinced by some friends. Called their customer service for a quote and immediately got someone over the phone. After some convincing, i switched to LPE and 4 weeks later got my first bill. I was annoyed at first as I could see the total was higher than expected but after another quick phone call to their customer service, they made me realise my hot water was also included in the bill...
Long story short, I felt stupid but I am now saving about $30 a month...Happy days !
5

3 years ago

review by Nick Kendall

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Was previously with Sanctuary Energy and no real issues but when LPE compared my last electricity bill they were able to save me over $100 per quarter.
They were really easy to deal with and I found out they are located on the Sunshine Coast QLD and that's also where their call centre is (Not India or the Philippines!!!)
Was really refreshing to deal with a company that offers their best rate up front and no dodgy discount deals or penalties - HIGHLY RECOMMENDED
5

3 years ago

review by Charlien X.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I have just wasted 45 minutes on the phone with Energy Australia and Origin trying to arrange some options for paying bills whilst on holiday and incommunicado. Contrast this with about 5 minutes with Shelley at LPE and problem solved! But also polite, efficient service and value rates contribute to a very satisfactory relationship. I wish you could service other addresses that we own.
5

3 years ago

review by Doug K.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I received a bill from LPE and we are receiving phone call requesting payment but we are not one of their customers, I called the number on the so called bill and it goes to messages.
1

3 years ago

review by Buddy I.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

$220 for 39 days of electricity was better off with energy Australia but where im living in robina gold coast we are not allowed another supplier so they have got me by the bollocks
2

3 years ago

review by Unhappy R.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I met the team at the home show about a year ago, my power bill is substantially cheaper, for the first time ever I have a relationship with a utility company. Very happy - 5 Stars.
5

3 years ago

review by Duane W.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I have been with Locality for over 3 years now and never recall a time or a situation where I was dissatisfied with their service. They have always resolved my queries promptly (not that I had many).
Damien - All the best in navigating your business through these unprecedented times.
5

3 years ago

review by Raj H.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

We switched 90 % of our owners accounts to LPE last year and they've just informed me they have reduced their electricity rates to help people cope with their bills during the current Covid-19 crisis. What a commendable corporate and humanitarian attitude. If more companies took this approach we’d be a stronger nation. I will make additional efforts to recommend LPE to friends.
Patrick Owner / Manager Noosa Boutique Apartments
5

3 years ago

review by Patrick Y.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

We saw the advertisement on TV and decided to give them a call - we were so impressed with the Customer Service and the fact that the company was Australian owned and supported Aussie Communities - but what really sold us was the Customer Service, it is local and not offshore - we love the fact that we can speak to an Australian! The pricing was awesome, very competitive and the way they explained everything to me was easy to understand - so pleased we made the change!
5

3 years ago

review by Peppa P.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Power is reliable, i’ve never experienced a drop out (while home) power was once off as i returned home and couldn’t enter my house due to garage not being able to open but after giving them a call it was done in less then 30 min.
5

3 years ago

review by Z.v T.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

We searched online and found that this business has an active Facebook page with 402 followers. From our experience this can indicate that the business is either not actively engaged with online communication or is new and growing. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We discovered that the domain for this business is relitevely new, which means that it could be a start-up business that does not yet have a huge amount of customers.
3

by Smart.Reviews

Usually stable businesses have more than 5 authority websites mentions, this one has 17 authority websites mentions and 0 mentions in other websites

Localityenergy.com.au Review

LPE is an alternative all-Australian energy retailer Thousands of Aussies just like you are joining LPE to supply their electricity needs

Localityenergy.com.au Customer Service Contacts

No contact details for this company.

Share the company's rating

Share Preview

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