3.8 / 5
Trust Score
4.7
Reviews
4
Social
1
Featured
4.5
Technical
Is logocarmats.co.uk legit?
- The site has mostly good reviews
- The SSL certificate is valid
- Facebook account found with large audience
- Mostly not trusted websites are linking to this site
- This website has existed for less than 3 years
- Instagram account not found
- Business not mentioned on Wikipedia
- Pinterest account not found
- Linkedin account not found
- Twitter account not found
- Youtube account not found
Reviews Analysis
30
reviews
vs
0
AI declined reviews
0%
NON VALIDATED REVIEWS
Usually stable businesses have more than 5 authority websites mentions, this one has 5 authority websites mentions and 0 mentions in other websites
Based on 840 reviews
Smart.Reviews
3.8
30 reviews
Mamma
5
755 reviews
Trustpilot
1.8
55 reviews
Logocarmats.co.uk Review
Logo Car Mats Made to Order in the UK BMW BMW Mini Ford Jaguar Vauxhall Volvo and many more top manufacturers Trim and carpet options available
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Last update: Wed, Mar 9, 2022 3:42 AM
Great service and the mats are great quality!
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
Had they delivered when they should have done, I would have given 5-stars!
#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
When they arrived, they were well packaged, and looked ok. I could tell that they weren’t authentic – but that’s ok and the website says that if you look for it. For me, I wanted to understand how the mats felt, as a driver, because you can’t tell a lot about a product by just looking at it. You wouldn’t just look at a pair of shoes and buy them would you? Or if you did, and they didn’t fit or were slippery, you’d expect to be able to return them?
I tried fitting the mats down – one of them was poorly spaced out, in terms of the clip – and the clips themselves are flimsy and pop out.
I wanted to trial the mats out, in terms of usage, as I felt that they actually had a cheap material feel (I bought a set years ago that felt just like these for £20). What that meant in practical terms was that my feet were slipping as I was trying to reach the pedals. I tried trainers, and work shoes – but felt that, although the mats looked ok, they actually posed a safety risk for me.
As it had only been 4 days between the mats arriving (09/11/19) and my email to advise that I would like a refund (13/11/19), I sent a courteous email thanking LogoCarMats for sending these, but that they were not as described, and were unsafe from my viewpoint. I got an immediate email back saying because I had used them that they would not be refunding me.
That is bizarre. So they expect that people will see the item and can assess the practical usage and suitability without even putting them down. The mats are still obviously in immaculate condition – I barely used them ! However, Logo were not interested in this fact, they have my money and are now intent on keeping it.
I am not going to give up, on principle now, as I want my money back.
I have raised a claim with an independent retail adjudicator and will be pursuing the claim also via small claims court and trading standards, as well as with my credit card company.
I would not expect any respectable or decent retailer to behave like this and will make sure that I pursue this claim to the fullest, just out of principle and out of sheer belief that they have contravened the Consumer Rights Act. The mats remain in my home, packaged up, as new, and ready to be sent back (at my cost). If Logo are now willing to re-assess their position, by being reasonable and seeing the bigger picture, I would be happy to send back asap.
I eagerly await their response. At this stage, I feel cheated having to give them even one star as that it being too kind.
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
Usually stable businesses have more than 5 authority websites mentions, this one has 5 authority websites mentions and 0 mentions in other websites
Logocarmats.co.uk Review
Logo Car Mats Made to Order in the UK BMW BMW Mini Ford Jaguar Vauxhall Volvo and many more top manufacturers Trim and carpet options available
Logocarmats.co.uk Customer Service Contacts
No contact details for this company.
Share the company's rating
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3 years ago
review by K. I.
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)