lottie.london

4.3 / 5

lottie.london

lottie.london
16 Reviews
4.3 Great
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

4.3 / 5

Trust Score

3.9

Reviews

5

Social

5

Featured

3.5

Technical

Is lottie.london legit?

  • Many trusted websites are linking to this site
  • The site has mostly good reviews
  • The SSL certificate is valid
  • Facebook account found with large audience
  • Twitter account found with large audience
  • Youtube account found with large audience
  • This website has existed for less than 3 years
  • Instagram account not found
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Linkedin account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

16

reviews

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0

AI declined reviews

0%

NON VALIDATED REVIEWS

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Trust score (4.9/5)
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Trust score (4.9/5)

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False Eyelashes falseeyelashes.co.uk
1 review
4.9 4.9

Trust score (4.9/5)

Shop our huge range of False Eyelashes from 299 FREE 1st Class delivery in the UK when you spend 10 or more 100039s of stunning lash styles brands to choose from Ardell Doll Lashes Eylure House of Lashes KoKo Lashes Lilly Lashes and more Buy your lashes here at FalseEyelashescouk now

Usually stable businesses have more than 5 authority websites mentions, this one has 17 authority websites mentions and 0 mentions in other websites

Based on 54 reviews

Smart.Reviews

4.3

16 reviews

Knoji

3.7

4 reviews

Reviews io

3.18

11 reviews

Trustpilot

3.2

23 reviews

Lottie.london Review

Discover Lottie London - cruelty-free and vegan makeup. Explore our collection of eye makeup, nail lacquers, lip and face makeup. Get your Lottie favourites now!

Lottie.london Customer Service Contacts

No contact details for this company.

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Last update: Wed, Sep 8, 2021 6:37 PM

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Lottie.london Reviews & Complaints (16)

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Ordered products 12 days ago was sent a confirmation email saying we will email you with details about dispatch and delivery and never heard anything since - have taken my money though tried to contact them through social media and costumer service platforms but not a response in sight
1

2 years ago

review by Maisy

I contacted the company’s customer service via email when, nearly two weeks after placing an order, I realised I had yet to receive any despatch notification. Kyle from the customer experience team answered my email the same day and said he’d check with their fulfilment department and I received my order a few days later so very happy.
Really impressed with the foundation match as well, would order from Lottie London again.
5

2 years ago

review by Elizabeth

Avoid purchasing from them, I like their products but their customer service is a shambles and they don’t know how to run a business. Get the products from asos or Superdrug if you want them, don’t waste your time directly. I ordered a preorder and another item that was already in stock, this was on 21st February. No replies to any of my emails etc, today they have decided to remove my preorder item, they still haven’t delivered or even posted my other item - it is now 22nd March. Terrible company, would never recommend.
1

2 years ago

review by Shann

An item arrived broken so I emailed about it and they sent out a replacement within a matter of days. They also sent me an extra item which I wasn't expecting and made me feel so great! The customer service from Kyle was faultless.
5

2 years ago

review by Taryn Wilson

Ordered two packs of "Nailin It Bundle" as the colours looked amazing. The bottles arrived really really quickly and packaged up perfectly in individual bubble wrap. Also the colours really are amazing. Lottie London's nail colours seem to be chip resistant, and the ones I have bought have the little ball in the bottle which stops the varnish from going claggy. I recommend them, and will most certainly be buying from them again.
5

2 years ago

review by Diane Parker

Not great , like others I ordered the bundle of makeup that came chucked in a cardboard box no packaging and lids off of stuff. I sent pictures and they said they would replace the item . This I felt was an opportunity for them to redeem themselves a bit but sadly not they just sent the one random product that my Daughter probably won’t even use, customer service needs work , feels a very young company. Wouldn’t recommend or use again I’m afraid.
2

2 years ago

review by Nicola Darlow

As other people have also said, I too was quite disappointed when it arrived rattling around in a cardboard box. Too many duplicate items received. Five slay all day lipsticks in brown shades, obviously these boxes are just stuff they want to get rid of. Same with the five foundation sticks, all toffee colours that probably won’t suit too many people.
1

2 years ago

review by JB

Brilliant value for money!!
I ordered a £150 for just £30 they stated a longer wait for delivery and they emailed once dispatched and i was able to see when it was being delivered.
People have statex it just comes in a cardboard box which isnt an issue as it didnt say it was comming in a gifr box.
They also tell you they are doing their bit for plastic so no longer use it the ones they do still have it on are widely recyclable plus you get 15% off your next purchase!!
Cant wait to try them out dont think ill be gifting them 🤦‍♀️🤣
5

2 years ago

review by Tia Longford

I was abit surprised when the bundle I brought came in just a postage box but I ignored it. I looked and the foundation sticks and as soon as I opened the lid the actual foundation flew out it was not done properly. I also found some of the make up had Plastic on it which showed it was brand new but some didn’t. Disgusted.
1

2 years ago

review by Khloe watson

Got the advent calendar on sale and was pleasantly surprised, cute products some of which I may reorder. I also realised rec2ntly my favourite blusher is from Lottie London. Fast dispatch, no complaints here!
4

2 years ago

review by Dani Daws

Purchasdd the bundle the was £150 worth for under £34. Everyone moaning that it didn't come in a box but it didn't state that it did. All you have to do is buy a box from cheap shop, some tissue paper and away you go! Mystery gifts were very good. It was all meant for my daughter for stocking fillers but I have now decided to half it between me and her as its so good 😎🤣no complaints here
5

2 years ago

review by Chelsey Smith

Ordered the bundle but as someone else has pointed out it was a lot of dark dingy colours that will never suit anyone fair skinned, clearly just off-loading stuff they can’t sell. Very disappointed. Could they not at least have a package tailored to your general skin colour. Sadly I don’t even have any dark skinned friends I could give it to.
1

2 years ago

review by David

AVOID, AVOID, AVOID
Such a scam and waste of money! You think you are getting a deal, "over £130 worth of dupes for £34" well, yeah lets send the customer the fairest shades we can find in foundation and the darkest most ridiculous lipsticks we have! 3 different foundation sticks in 3 pale colours, Im sure hardly many women are that fair! and multiple lipsticks that make you look dead! not to mention a holographic lipgloss!! Im sorry, I didnt realise I was 12!!

I am disgusted with the value of this box and when I complained and asked for a refund, I was told to send the box back, at my expense!! plus the items need to have not been used! Well how am I meant to swatch the items?!!

I will tell everyone to avoid LottieLondon as their products and customer services are a disgrace!!!

Please save you money ladies! Avoid at all costs!!
1

2 years ago

review by Caryn F.

I received my first order that was £150 worth of makeup in one of their offers and it just came in a delivery box, rattling around in the box with no packaging inside or even a presentation box to say where it was from, just a leaflet. I have emailed them to complain with photos.
Very disappointed and won't be ordering again
1

2 years ago

review by Mandi Tuite

Ordered make up bundle for £34 worth over 130! Fab selection came in standard cardboard box with pink tissue paper, I’m very impressed with the make up. Lovely eyeshadow palette, foundation sticks and liquid all fair shades apart from one, eyebrow pencils, concealer, contour stick, highlighter, blusher, gorgeous turquoise glitter nail varnish, glitter highlighter trio set, beautiful glitter pot, pink lipglosses and some lipsticks a few brown but can’t complain as I got so much make up in that box will last me ages, such a treat !! Excellent communication too as was waiting 7 days emailed them responded next day to say it would be delivered that day, plus gave me 20% off voucher. Such a find! Thanks Lottie London
5

2 years ago

review by Jo Rawnsley

We found that this business has an active Facebook page with 7225 followers. From our experience this can indicate that the business is trustworthy and popular among people. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We discovered that the domain for this business is relitevely new, which means that it could be a start-up business that does not yet have a huge amount of customers. We discovered that this business uses Twitter for networking with their clients and promoting company news and updates. This business has a Youtube channel, which means they upload videos related to their business for their customers to see. Youtube is a great platform to engage audience and show what happens behind the scenes. We found that this website accepts payments, which means that you can purchase goods or services directly from their site.
5

by Smart.Reviews

Usually stable businesses have more than 5 authority websites mentions, this one has 17 authority websites mentions and 0 mentions in other websites

Lottie.london Review

Discover Lottie London - cruelty-free and vegan makeup. Explore our collection of eye makeup, nail lacquers, lip and face makeup. Get your Lottie favourites now!

Lottie.london Customer Service Contacts

No contact details for this company.

Gallery

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