Lux-Lumens

3.5 / 5

Lux-Lumens

3.5 Average
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

3.5 / 5

Trust Score

2.9

Reviews

2

Social

5

Featured

4.5

Technical

Is lux-lumens.sg legit?

  • Many trusted websites are linking to this site
  • The SSL certificate is valid
  • This website has existed for more than 3 years
  • We found several negative reviews about this site
  • Facebook account found but audience is small
  • Instagram account found but audience is small
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Linkedin account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

5

reviews

vs

0

AI declined reviews

0%

NON VALIDATED REVIEWS

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Based on 5 reviews

Smart.Reviews

3.5

5 reviews

Satisfied

Unsatisfied

Lux-lumens.sg Review

Singapore Online Lighting Store Get LED Ceiling Lights Pendant Lights Wall Lamps with Free Delivery No Minimum Purchase BTO Resale EC Condo Landed Restaurants Cafes Hotels Retailers look no further get your lighting needs settled here No exorbitant markups only direct-factory prices

Lux-lumens.sg Customer Service Contacts

No contact details for this company.

Last update: Sat, Oct 23, 2021 9:01 PM

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Lux-lumens.sg Reviews & Complaints (5)

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price 2 /5

This is SCAM please stay away from those people.
We purchased the light 5 weeks ago and since no respond to any of our emails, Whatapp messages or calls. No voice message available. Never received tracking details. I have reported to Facebook.Hope more people read this to prevent scampers getting away
1

2 years ago

review by ZagaTurner

Our order and delivery went well and as scheduled, except that when we checked the delivery, we were short of a ceiling light and the other one that came was the wrong colour. We contacted the company via whatsapp and managed to clear this up with them, and they promised to re-deliver the missing and wrong items.
However, the 1st re-delivery wasn't fulfilled by the company. We contacted the company again via whatsapp and were assured of a 2nd re-delivery the next day, and unfortunately, it was again not fulfilled.
We made 2 trips down to our place which is undergoing renovation to check for delivery, only to be disappointed twice.
It was finally delivered after the 3rd arrangement. Coordination with their logistics partner should be improved to avoid losing the trust of customers and credibility of the company.
3

2 years ago

review by SY

Marvellous shopping experience through long distance towards Europe.
Team has been very keen and attentive to my needs with a very quick response and neat shipping service.
We highly recommend
5

2 years ago

review by LCQB

Lux lumens offered many choices of lighting at an affordable price. And My hubby and I decided to purchase a ceiling light from them after browsing through their website. As light build is not included , my husband requested from lux lumens whether they can give us free light bike and the person that he communicated with over watspps said that will give us free light build. All the communications is done via whatapps but we did not get the person’s name. As We engaged another company to do the light installation for us, after taking out the light from the packaging , my hubby realised that lux lumen did not give us the light bulbs as promised. As the technicians are already at our house, my hubby has to rush down to purchase the light bulbs as we could not fix the light bulb on our own as it is high ceiling. My hubby sent whatapps to lux and lumen as all communication prior that is done through watspps to enquire about the missing bulbs. But there is no reply. He also called the number but no one answers the call. We are very disappointed with the poor service. I think doing business
2

3 years ago

review by TwinkleStarRuby

#price(2/5)

Read previous reviews from TwinkleStarRuby
We searched online and found that this business has an active Facebook page with 690 followers. From our experience this can indicate that the business is either not actively engaged with online communication or is new and growing. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field. We found that this business has an Instagram page, where they communicate with their customers using images and videos. This is usually an indication that the business has some visual aspects that it wants to showcase. We found that this website accepts payments, which means that you can purchase goods or services directly from their site.
3

by Smart.Reviews

Satisfied

Unsatisfied

Lux-lumens.sg Review

Singapore Online Lighting Store Get LED Ceiling Lights Pendant Lights Wall Lamps with Free Delivery No Minimum Purchase BTO Resale EC Condo Landed Restaurants Cafes Hotels Retailers look no further get your lighting needs settled here No exorbitant markups only direct-factory prices

Lux-lumens.sg Customer Service Contacts

No contact details for this company.

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