Luxury Flooring & Furnishings

4.8 / 5

Luxury Flooring & Furnishings

4.8 Great
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

4.8 / 5

Trust Score

4.6

Reviews

5

Social

5

Featured

5

Technical

Is luxuryflooringandfurnishings.co.uk legit?

  • Many trusted websites are linking to this site
  • The site has mostly good reviews
  • The EV SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account found with large audience
  • Linkedin account found with large audience
  • Instagram account not found
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

45

reviews

vs

0

AI declined reviews

0%

NON VALIDATED REVIEWS

You have to be an authorized business owner in order to use this feature.
Jon-Don - Concrete Carpet Restoration Cleaning Supplies Jon-Don jondon.com
5 5

Trust score (5/5)

Jon-Don is your source for concrete disaster restoration carpet cleaning and janitorial equipment Chemicals supplies Shop Online or Call us Today

GRIMSBY CARPET WAREHOUSE No1 in Lincolnshire for quality flooring at discount prices1000 roll ends and room sizes carpets with up to 75 off normal order prices gcw.uk.com
5 5

Trust score (5/5)

luxury carpets at half price wiltons axminsters berbers twist pilesnatural carpets bedroom carpets kitchen carpets rugs cushion floor laminate plain carpetpatterned carpet stain free carpet

ECARPETGALLERY ecarpetgallery.com
5 5

Trust score (5/5)

Founded in 1996 eCarpetGallery is the premiere online retailer for luxurious rugs at affordable prices We have sold over 10 million rugs to date Today eCarpetGallery has become one of the most respected online rug retailers with repeat customers around the world We have over 100000 rugs with unique designs colors and sizes

Carpetright carpetright.co.uk
5 5

Trust score (5/5)

carpetright.co.uk

calibamboo.com calibamboo.com
5 5

Trust score (5/5)

tools4flooring.com tools4flooring.com
5 5

Trust score (5/5)

Kilands mattor kilandsmattor.se
5 5

Trust score (5/5)

Handla mattor p ntet i vr webbutik eller i vr stora butik i Jnkping Vi har kvalitetsmattor i olika frger storlekar och fr alla golv Hitta din nya matta idag Frakt endast 79 kr

rozenkelim.nl rozenkelim.nl
5 5

Trust score (5/5)

Tapi tapi.co.uk
5 5

Trust score (5/5)

Our Tapi flooring specialists are ready to welcome you and guide you to the carpet or flooring of your dreams

ambientbp.com ambientbp.com
5 5

Trust score (5/5)

Based on 2533 reviews

Smart.Reviews

4.8

45 reviews

Mamma

3

17 reviews

Trustpilot

4.5

2471 reviews

Luxuryflooringandfurnishings.co.uk Review

No description for this company.

Luxuryflooringandfurnishings.co.uk Customer Service Contacts

No contact details for this company.

Last update: Tue, Nov 30, 2021 12:34 AM

Write a review

Point: Great

Review luxuryflooringandfurnishings.co.uk

Photos of you review

*Supported files .jpg, .gif, .png, .webp

Luxuryflooringandfurnishings.co.uk Reviews & Complaints (45)

Filter reviews by tags

delivery 4.2 /5

price 5 /5

quality 4.6 /5

customer service 3 /5

on-time

This time we ordered a couple of new products to try - chum salmon caviar grade 1 - great quality, I like it a little bit more salty, but the rest of the family said it was perfect. Pink salmon caviar grade 2 - great quality, perfectly salted to my taste.
5

11 months ago

review by Michron Jollay

Samples were provided to show off the quality of the flooring and seeing the true colour allowed us to select the correct shade. The order process was faultless and when fitted the floor looked stunning.
5

11 months ago

review by Rebecca Morgan

Love the product. Took us a while to get used to the colouration as the 1st box I opened didn't really match the sample. There is enough variation in the planks grain that adds variety. I hadn't realised the planks come in 3 to 4 different sizes within each box, but once again added that bit of variety. Definitely recommend the flooring as it looks good and seems durable as workmen have been walking/working over it for a good month or two.
5

11 months ago

review by Carl Friedrich

The flooring my wife and I ordered was absolutely fantastic. I arranged to first receive some flooring samples which all came quickly (and free of charge - not even any postage to pay - brilliant!). We boiled our selection down to 2 possible choices. The 1st one was very popular, so there was limited stock (not enough for our floor at the time we were ordering), but plenty of stock for the 2nd product (Hutton Barley Oak) which we also loved. The delivery process was simple - the delivery came on time and securely mounted on a pallet.
5

11 months ago

review by Peter Oliver

We are continuing with house renovations and yet the floor still looks brand new. We are absolutely thrilled with the product and the price, so much so that my brother and sister-in-law have ordered from Luxury floorings and Fittings too. Would thoroughly recommend (especially compared to the lower quality, standard offerings from Wickes, Carpetright, B&Q etc, which are MUCH thinner in total, as well as having a very thin, poor quality veneer). Looking forward to enjoying the flooring for many years to come! :-)
5

11 months ago

review by Julian Aigner

Very good seller. We ordered our herringbone engineered floor from luxury Flooring and it looks amazing. the delivery was really good and the customer service outstanding: we had a doubt on how to fit the floor ourselves and they sent us a very helpful video and were there to guide us. We will buy again from them!
5

11 months ago

review by Stephen John

First, the positives - helpful sales (I doubt some of the 'patter' advising me to order quickly as stock was running low!), good prices, reasonable delivery timescales in the circumstances of Covid 19, it's a nice floor and looks good down.
5

11 months ago

review by Elaine Tucci

Ordered some free samples, so decided to purchase my new Quickstep floor with them. Speedy delivery and the follow-up email after I received the samples was great service. I would buy my flooring again with them, thank you.
5

11 months ago

review by Robert L. Root

Excellent service, Answered any query efficiently and also sent out various floor samples 1st class in the post. Placed order and it arrived within days, great quality flooring. Would highly recommend.
5

11 months ago

review by Lorenx Jamico

Very helpful - I asked for some advice and a price and it came through really quickly. Delivery was great too and it arrived before they said it would so it had lots of time to acclimatise The herringbone pattern flooring we bought looks absolutely fantastic now it's down - the joiner we used made an excellent job of it. But he did say it wasn't for the faint-hearted so you'll a really good fitter It has gone together perfectly and fits beautifully
5

11 months ago

review by Murray Meyer

It’s such a brilliant business model, to offer free samples and free postage. It meant I could truly shop with confidence, and I loved the samples they sent. If only they offered a fitting service too! But the person at customer service was as helpful as possible nevertheless.
5

11 months ago

review by Reginald S.

Not only had they charged me twice for the order and only refunded once I'd realised but they sent us 3 boxes of flooring without the right fitting so me floor fitter had to go ahead and lay the floor differently to how we wanted. On top of this they haven't sent the door strips we ordered and failed to contact us to say they no longer had stock of them. The flooring itself isn't the best quality either with a lot of the edges chipped straight out of the box. Worst customer service I've ever dealt with and haven't received any apology or anything.
3

1 year ago

review by Dan G.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

***UPDATED 29th MAY*** 3 weeks later and still no delivery! UPDATE 29th MAY Since posting the below review – I finally received my order yesterday – or did I?... The adhesive and DMP that I ordered and paid for have been replaced with some obscure Polish branded stuff (which even the several flooring fitters I spoke to are unsure if it will be suitable…) In addition – I was promised £200 compensation “as a gesture of goodwill” to help mitigate some of the additional (and unexpected) costs that Luxury Flooring’s negligent advice had caused but they have since reneged on this and are now simply ignoring my attempts at communication… So if you want sub-par products and an even worse “customer service” experience then you’re in luck as this this company appear to be experts!!! (If however you want the goods that you have paid for in less time than it might take to start your own flooring business, find suppliers and then buy directly from them – err, you may wish to shop elsewhere…) Luxury Flooring? More like Del Boy’s Bargain Basement – with “customer service” to match! I ordered from these guys specifically because they had some very good reviews – however it appears I’m the exception! I wanted some Herringbone style flooring – not being a flooring expert I thought it would make sense to get some professional advice – so I spoke to one of their “sales experts” by phone. I told them what I wanted and I specifically said that I wanted a non-glue/nail flooring product – something that could be laid by a general home-improvement contractor or tradesperson and that wouldn’t require a specialist flooring fitter (as I’m currently having some refurbishment work done) I was advised that the flooring I had asked about (engineered wood parquet flooring) was suitable as it could be fitted over an underlay and used a click-fit system that didn’t require any glue or other fixings... Obviously it turned out this was completely the wrong advice! The flooring they sold would require me to put a DMP membrane down, level the concrete and then fix using an adhesive – this is exactly what I was hoping to avoid… Once it was established they had given me the wrong advice, Luxury Flooring then recommended which DMP, self-levelling compound and adhesive products I would need and gave me a discount on these products to make up for the previous incorrect (fraudulent?...) advice that the sales guy gave me. So, fast forward THREE WEEKS later and I’m still waiting for the materials to arrive… I’ve had to book, cancel and rebook the flooring fitter several times as Luxury Flooring kept promising the delivery would arrive that day or the next… (it turns out they didn’t even dispatch the order until a week after the day they had promised it would arrive!) The last “100% definite delivery date we pinkie-promise” was yesterday and then today – but still nothing… I’ve begged, pleaded, been super-polite, and a little bit grumpy but no progress yet. I appreciate these are challenging times – but every other DIY/Home Improvement company I’ve ordered from seems to be functioning reasonably well – if you are unable to fulfil an order due to the current lock-down restrictions etc then surely you shouldn’t be trading – right? So pretty please (with sugar on the top – if you can find any!) Luxury Flooring – can I please please have the stuff I need so that I can have my flooring fitted…
3

1 year ago

review by Deleted User

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I am very disappointed about Luxury Flooring, I have ordered some engineered flooring for my extension, it was specified in the order the delivery takes 2-3 working days. The following week I contacted them and they said the floor was in a warehouse and they said they would call me and let me know when it was to be delivered, I didn't get any calls, so I called them the next day and they said that the delay was due to the fact that the flooring I ordered is not what it was supposed to be, it is unfinished instead to be a finished engineered flooring, they told me that I can oil it with the color that I want. They blamed the manufacture as if this was my problem, for my point of view they shouldn't allowed the customer to place an order for a product that is not as the sample sent and different for the one specified in their website.
I told them to cancel the order and refund me.
Thanks to them I cannot have the floor in my extension by Christmas.
Thank you.
3

1 year ago

review by Alex63480 I.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I had a few problems ordering from a different company first and cancelled my order with them. I thought I would try Luxury Flooring as I was in a pretty desperate situation. They could send me flooring the very next day and it was perfect. Exactly what I wanted and what I expected. I would most definitely recommend them over any other flooring company.
5

1 year ago

review by Alexharrison W.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I recently purchased a solid product which replicated the sample I received perfectly. Very happy with the process I went through and wouldn’t have changed anything. Clearly an experienced company.
5

1 year ago

review by Ninadavies I.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I was being cheeky at first asking for a cheaper price as it was already the cheapest I found on their website. However, Harry threw in the underlay for free to reduce the cost even more. The cheap price is the highlight; however, their services were excellent and delivery was on time too.
5

1 year ago

review by Martinburns46678 A.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I spoke to Rich and he was very knowledgeable about the products on their site. He could recommend similar and alternative products right off the bat and this left me feeling confident in this company. This confidence was reinforced when my flooring arrived on time, in great condition and look amazing.
5

1 year ago

review by Rossgodfrey D.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I received free delivery and asked for the floor to be delivered on a Friday as this is my day off from work. Flooring arrived Friday morning and allowed me to install the floor over the weekend. It looks fantastic and the least I could do was leave them a positive review.
5

1 year ago

review by Robertodistefano1 M.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I asked if they could price match the same product that was 50p a square meter cheaper on another site. They did offer me the product at the cheaper price and I also noticed they changed their prices online too. Very responsive and good service.
5

1 year ago

review by Annemclenna N.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Luxuryflooringandfurnishings.co.uk Review

No description for this company.

Luxuryflooringandfurnishings.co.uk Customer Service Contacts

No contact details for this company.

Sign in to write your review

You’re moments away from writing your review.

Sign in

or sign in with