Machine Direct

3.7 / 5

Machine Direct

machinedirect.co.uk
9 Reviews
3.7 Average
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

3.7 / 5

Trust Score

4.2

Reviews

3.5

Social

2

Featured

4.5

Technical

Is machinedirect.co.uk legit?

  • The site has mostly good reviews
  • The SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account found with large audience
  • Instagram account found with large audience
  • Mostly not trusted websites are linking to this site
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Linkedin account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

9

reviews

vs

0

AI declined reviews

0%

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Trust score (4.4/5)

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Usually stable businesses have more than 5 authority websites mentions, this one has 3 authority websites mentions and 0 mentions in other websites

Based on 63 reviews

Smart.Reviews

3.7

9 reviews

Trustpilot

4

54 reviews

Machinedirect.co.uk Review

Machine Direct is an online store specialising in domestic commercial equipment We sell various products like our Petrol Generators Pressure Washers

Machinedirect.co.uk Customer Service Contacts

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Last update: Wed, Mar 9, 2022 3:11 AM

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Machinedirect.co.uk Reviews & Complaints (9)

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delivery 4.7 /5

price 5 /5

quality 5 /5

customer service 5 /5

on-time

I bought an electric start mower for my mother in law for Christmas as at 65 she was struggling to start her mower, she did not use it until around march time due to the weather, after first use the self propelled lever stopped working as the belt had slipped due to a faulty build, after we reported it to machine direct we were posted out a belt and the upgraded kit 3 weeks later and was told to fit it, so basically we were told we had to strip it down and rebuild it. after declining and asking for a refund as we have seen many of the same mowers with the same issue. we where told this was not possible as it was past 30 days, now some 3 months further on we have been passed from pillar to post and are now battling a refund through another option. Not something you should have to do after buying a new item.
2

3 years ago

review by mark andrew

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Good promotional price, good quality mower, delivered in 2 days.
5

3 years ago

review by Mr Keith Sutton

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Found when first inspected, main handle fixing bracket was severely bent out of alignment, this I had to straighten out, this also caused hinge rod of grass collector flap to be bent, this also i had to repair. Either it was damaged in transit or sent out like this.Noticed there was not sufficient packing material in the box to stop movement. Did not send back in case no more in stock, checked availability 2 day's later and they had sold out....When tested on first run all worked o/k engine looks good,( time will tell)
J.M.... Update to the above review..

Machine Direct responded promptly and compensated me for my trouble, Therefore l have up rated them to 4*

JM.....
4

3 years ago

review by JOHN MARSLAND

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

My machines were serviced within 2 hours. Very efficient service. I will be using them and recommending to friends.
5

3 years ago

review by Beverley Draper

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Delivery was within a couple of working days of placing the order
The Hyundai chipper was awkward to start at first but after the initial problem starts well. It chips well but it’s hard work and very noisy
I needed a chipper and this appears to have been a good choice. Once on it’s wheels it’s easy to move
4

3 years ago

review by Mr bernard glynn

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

Fantastic service, very friendly and my new wood chipper arrived at 10 am on the delivery day all as promised. Fully recommended
5

3 years ago

review by Steve Tomlinson

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Fantastic lawnmower , customer service second to none , very very helpful and wonderful service lawnmower arrived next day as promised I would highly recommend this company for the purchase of power tools
5

3 years ago

review by Dave

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

ordered my hyundai lawnmower in the afternoon and got next morning put together and done lawn real good bit of kit and the delivery and customer service is second to none well done and thankyou
5

3 years ago

review by Mr N Buttle

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

We browsed the web and found that this business has an active Facebook page. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field. We found that this business has an Instagram page, where they communicate with their customers using images and videos. This is usually an indication that the business has some visual aspects that it wants to showcase.
4

by Smart.Reviews

Usually stable businesses have more than 5 authority websites mentions, this one has 3 authority websites mentions and 0 mentions in other websites

Machinedirect.co.uk Review

Machine Direct is an online store specialising in domestic commercial equipment We sell various products like our Petrol Generators Pressure Washers

Machinedirect.co.uk Customer Service Contacts

No contact details for this company.

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