4 / 5
Trust Score
4.3
Reviews
3
Social
5
Featured
3.5
Technical
Is maidinmelbourne.com.au legit?
- Many trusted websites are linking to this site
- The site has mostly good reviews
- The SSL certificate is valid
- Facebook account found with large audience
- This website has existed for less than 3 years
- Instagram account not found
- Business not mentioned on Wikipedia
- Pinterest account not found
- Linkedin account not found
- Twitter account not found
- Youtube account not found
Reviews Analysis
15
reviews
vs
0
AI declined reviews
0%
NON VALIDATED REVIEWS
Usually stable businesses have more than 5 authority websites mentions, this one has 17 authority websites mentions and 1 mentions in other websites
Based on 15 reviews
Smart.Reviews
4
15 reviews
Maidinmelbourne.com.au Review
Maid in Melbourne provides the best cleaning services across Melbourne Affordable prices Professional service FREE online quote 1300 718 417
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Last update: Wed, Mar 9, 2022 2:17 AM
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
We have been using MIM for about 2 years now. We have been delighted with the exceptional level of cleaning provided. The attention to detail is amazing. Our regular cleaner is amazing, we were a little concerned that her replacement while away would not be the same. Well we were wrong. Rita and her whole team are truly spectacular.
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
We had no problem having her come to the house during this 'lock down' period as we kept our distance and sat in the yard until finished and that’s also because we can trust her. We are in a South Eastern suburb and would highly recommend Shashi.
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
Their cleaners are honest, reliable and highly skilled at making sure each clean meets my stringent standards. On the seldom occasion where there may be a query Management deals with the matter in a prompt and professional manner in order to resolve any issue, with the clients needs as its' primary focus.
I would highly recommend their service to anyone who values great service and attention to detail.
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
- There is an additional $7 "administration fee" that is charged - not sure if this is for anyone who receives an invoice from MiM, or just NDIS participants
- Cleaning hours additional to those booked are charged at $49.16 per hour (maximum NDIS rate) for NDIS participants, and charged at $25 per hour for everyone else. It is hard to see how this is not discrimination, as I am not aware of any drastically improved service to people with disability that justifies charging 198% of the price that everyone else is charged.
- I was sent a service agreement to sign that was blank and did not include details of prices - this is poor practice (never sign a blank cheque!). The service agreement also assumed that NDIS participants will always be home when the clean is done - I have an invisible disability and I work.
Overall, I'm disappointed and would encourage MiM to rethink its approach to NDIS participants.
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
Usually stable businesses have more than 5 authority websites mentions, this one has 17 authority websites mentions and 1 mentions in other websites
Maidinmelbourne.com.au Review
Maid in Melbourne provides the best cleaning services across Melbourne Affordable prices Professional service FREE online quote 1300 718 417
Maidinmelbourne.com.au Customer Service Contacts
No contact details for this company.
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3 years ago
review by Anne H.
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)