mamasandpapas.com

Great quality in products! Quick and efficient customer service, I was charged incorrectly full price for an item that was discounted and they refunded me promptly. I only drop a star because of their return policy: you have to pay postage to return an item. I would think that such a big company would offer free returns.

This company is atrocious! Gorgeous pictures of kids clothing but what came can only be described as made by a child! strings hanging off everywhere, terrible stitching, really bad fit, etc. Just a disgusting item. I've tried 3 separate times to contact them to ask for some assistance because this item is definitely not what I ordered and have been completely ignored! Terrible customer service. And when you've spent $100 AUD on absolute garbage, it's just terrible!

Terrible service. Website states free delivery. You will assume item to be receives 2 to 3 days. Once payment is processed, states 3 to 5 working days. Or else if you want it sooner , pay us more like approximate £7 to £8. This is disgrace as a mother you want your baby item as soon as from a reputable company, when your already paying for a premium product yet premium extra charges!!!

Great delivery and service everytime I have used them. Recently brought a baby bjorn bliss bouncer with discount and the product is great and as described. Mamas and papas will always be a go to for my baby!!

Ordered a flip xt 2 carrycot as the assistant in store said it was sleep safe for over night sleeping. When I took it out there was no mention of it in the instruction booklet. I contacted the customer services and they said it was not! It was too late for me to return .

We visited the store in Westfield Stratford London and the customer service was the best we have received and subsequently ordered the mamaroo.

We found that this business has an active Facebook page with 213205 followers. From our experience this can indicate that the business is trustworthy and popular among people. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field. We found that this business has an Instagram page, where they communicate with their customers using images and videos. This is usually an indication that the business has some visual aspects that it wants to showcase. We discovered that this business has a Wikipedia page. To us this shows that the business is credible and well known for its products, services or innovation.