Manhattan Home Design

3.7 / 5

Manhattan Home Design

3.7 Average
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3.7 / 5

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3.4

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2

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5

Featured

4.5

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14

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Based on 37 reviews

Smart.Reviews

3.7

14 reviews

Sitejabber

3

8 reviews

Trustpilot

3.5

15 reviews

Manhattanhomedesign.com Review

Find in Manhattan Home Design the best collection of mid-century modern furniture lighting and high-quality reproductions from the world’s top designers

Manhattanhomedesign.com Customer Service Contacts

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Last update: Wed, Mar 9, 2022 1:14 AM

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Manhattanhomedesign.com Reviews & Complaints (14)

I recently bought an Arco style floor lamp from Manhattan Home Design. It is a decent replica, except I received a lampshade that had 8 noticeable imperfections on it and the arc was twisted and crooked. After much effort/correspondences, they did do the right thing and replaced the arc and lamp shade at their expense. There were no additional costs to me for shipping, restocking fees, &/or replacement costs.
2

3 years ago

review by Areview G.

I purchased the Womb chair, I love it, it is so comfortable and I got it for such a great price thanks to the coupon I got from Manhattan Home Design. I was very satisfied with the customer service and I am sure I will make further purchases in the future.
4

3 years ago

review by Cl2010 V.

Ordered the Eames Lounge chair and ottoman in December 2010. Very pleased with the quality of the product and costumer service. Will order again....
Many thanks,
ST
5

3 years ago

review by Tansan L.

I purchased one of Manhattan Home Design’s Eames Office Chairs, which is an Eames Chair replica of the original 1958 the original Charles Eames Chair, which was a mid-century modern classic. The modern office chair is so comfortable as its made from Italian leather and has good suspension. Manhattan Home Design’s Eames Office Chairs has been reproduced to nearly exactly the same design specifications as the original Charles Eames Chair. I was more than pleased with the customer service, which was very efficient as was the delivery process. I would definitely order from Manhattan Home Design again and I'd recommend them.
4

3 years ago

review by Hatty Y.

I bought the replica Eames Lounge Chair & Ottoman from Manhattan Home Design about two weeks ago, after a lot of research. I went to their showroom and tested it out (I live in Brooklyn, NY) and got a piece of the leather form them to check out and was pretty impressed. I asked them loads of questions about it in person and by email and they were pretty helpful. Eventually I went for it and it arrived the next day (!), all in one box. Everything was really well packaged and I put it together pretty easily, so no problems there.

A couple of notes on the chair itself: I regularly sit on a Herman Miller Eames lounge chair (at work; I can't afford one for my apartment) so I know what it's like - the MHD version is aesthetically very close. The cushions are firmer than the Herman Miller one (although I guess they'll break in a bit over time) and the back of the chair has less flex than the Herman Miller one, so when you sit in it, it doesn't absorb you quite like the Herman Miller. The swivel is pretty good, it stays where you leave it, as it should, although there is a bit a of give in the mechanism that isn't there on the Herman Miller (if you move you weight side to side when you're sitting in it, the chair moves side to side a bit whereas the Herman Miller one is rock solid). The brackets holding the two sections of the chair's back together are made of metal (not plastic) and the plastic so-called 'shock mounts' seem to resemble the ones on the curent production Herman Miller pretty closely, as long as they hold up over time. The feet on the ottoman and the chair are Vitra-style, not Herman Miller, which personally I think look better. The leather is nice, it's real leather and smells like it which is great. The cushions fit moulded plywood pretty well - not totally flawlessly like the Herman Miller, but it's pretty damn good.

I've taken a star off the overall experience because as much as I was verbally assured that MHD operate a 'satisfaction guarantee' policy, there was a small defect in the chair's seat cushion - a small amount of stuffing is coming out from under one of the buttons. It's by no means a big deal, but I contacted them about it and they said I could ship that cushion to the manufacturer and ask for a replacement. Clearly, they weren't going be involved any further whereas I was under the impression that that guarantee was to cover things like this. I won't be shipping the cushion anywhere because it's relatively minor flaw and I dont want to have the chair unusable for a few weeks while I deal with it.

I left this slightly overly-detailed review because it was hard to find good, honest ones when I was looking! Hope this helps. Overall, it's a pretty nice chair (so far, it's been two weeks...) and it blows the old Plycraft repros and others like them out of the water, if you ask me.
4

3 years ago

review by Boje042 M.

I once applied for a job here. I didn't get it because I was not 18 years old. Needless to say, I didn't care once I saw the office. It was about 200 square feet. I know I had a lot more experience than anyone working there, especially as they were looking for someone to help with their GSA orders. God help us if this place ever gets a GSA contract. The only thing the government cares about is cheapness. I know for a fact that everything is made in China which is probably why everyone complains that everything fell apart almost out of the box. Of course they didn't want to hire someone in their 40's who might actually have done a good job (I see customer service is a big complaint here).

This place should be the poster child for what has gone horribly wrong with our country.
1

3 years ago

review by Pigvomit H.

I requested a full refund on the 7/17/14 via email since getting someone to answer the phone is impossible. It's been eleven days and I'm still w/out my refund. They're charging me a cancellation fee when I have proof via fedex that the item had never even shipped at the time I requested a refund. And then they had the nerve to reply to my email mentioning my place of work specifically and demanding that I remove my previous negative review. I'm sure the police would consider that a form of intimidation and a violation of my privacy as a consumer. Perhaps they should spend more time on how to professionally run a business and less time googling and stalking their customers. Stay away from this poor, shady excuse for a business.
1

3 years ago

review by Kristinalyttle F.

I've had the eames lounge chair for over two years and it holds up the same way as it did on December 2013. I spin and spin on it with its 360° swivel and it's stil in great condition. I wish couches were made out of this stuff, because it is do darn comfy, i wish my wife and kids could enjoy sitting on this surface all together at once.

At least we can each enjoy the table on our own, we all take turns. This is what I love about mhd, not that the design is super fancy or what have you, or that it's a classic piece, but that it truly performs as a lounge chair. It feels great to sit in it and I feel relaxed after sitting on it for 45 minutes. Normally, I get worn out, having my tush be on one surface too long, but not with this chair.

I would recommend buying from mhd, their chairs are reliable for ultimate comfort. I'm glad I didn't blow $2,000 on a rove replica.
4

3 years ago

review by Timothy647 S.

I visited the Manhattan Home Design showroom in NYC about a month ago because I was in the neighborhood and was interested in buying a womb chair. I was greeted warmly and the staffers answered all my questions. They gave me a discount for $50 off if I was to buy then and there and I did. The womb chair is so plump and soft. I love that it's made of real wool and costed me a little over a grand ($1, 289) This chair is great for reclining and the shape makes it feel like I am being embraced.

I thought the showroom would be a little bigger-- it's actually with their corporate offices, but that doesn't make me love my womb chaiar any leess.
5

3 years ago

review by Jordan181 A.

I went back to their showroom today and my has it changed! When I visited in 2014, they were on a different floor. Now they’re in a bigger room and the furniture is absolutely beautiful. They showed me their best pieces and gave me a few swatches to take home. Al the staffers I spoke with were so attentive and answered all of my questions, which I had a lot of. First, I found out that most of their products are made in their NJ warehouse, which is pretty relieving. Also, their eames lounge chair has hand-stitched piping.
I chair-hopped on all of their seating; it was loads of fun. I really feel I was appreciated since they’d offered me exclusive deals, like free shipping just for coming in. Seeing, feeling and sitting on the furniture beats merely looking at photos online. I was really impressed with the eames softpad management chair. It was super comfy and looks just like the original eames office chair herman miller carries for $1529. At mhd it cost me $399. I got it in black and it gives my home office the “cool factor” with its genuine leather and low back.
I felt like I was getting great attention from the employees, who catered to my every whim. They rushed to get me my swatches, looked up all information on the pieces I was asking about and even threw in a few jokes here and there. It was a pretty engaging experience. Whenever I’m in New York City again, I know I’ll give the showroom a visit. I know I will definitely order with them again.
5

3 years ago

review by Samuelhill M.

Manhattan home design reviews are adding up lately as I've noticed and it's no wonder, since I love their Eames Lounge Chair replica with Ottoman. It's so comfy and it seems I'm not the only one who thinks so. I tried it out for a spin at their Manhattan NYC showroom and it was like love at first sit haha. Seriously, I expect Manhattan home design reviews to keep looking positive from other folks as well, since their furniture is high quality and classy.
5

3 years ago

review by Emseegz J.

We went to the Manhattan showroom 2 weeks ago and we ordered 2 chairs from there (1 black and 1 cream). The chairs were delivered this morning and my husband assembled them in less than 40 minutes. We have always wanted a couple of Eames lounge chairs, but we didn't want to spend $12K. We are super excited we can enjoy these new chairs at a fraction of the price!
5

3 years ago

review by Terrynolanheyhey L.

Manhattan Home Design reviews and curates top MCM furniture including their Eames Lounge Chair replica with Ottoman. The high quality of their replicas and their full selection of coffee tables, sofas, lighting, office chairs and more make them my favorite online furniture store. I can tell that Manhattan Home Design reviews and carefully selects which Mid-Century Modern furniture to offer for sale. I highly recommend them!
5

3 years ago

review by Mcmrules B.

We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field. We found that this business has an Instagram page, where they communicate with their customers using images and videos. This is usually an indication that the business has some visual aspects that it wants to showcase.
3

by Smart.Reviews

Manhattanhomedesign.com Review

Find in Manhattan Home Design the best collection of mid-century modern furniture lighting and high-quality reproductions from the world’s top designers

Manhattanhomedesign.com Customer Service Contacts

No contact details for this company.

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