Heathrow meet and greet parking MBW Heathrow valet parking - Home Page

3.4 / 5

Heathrow meet and greet parking MBW Heathrow valet parking - Home Page

mbwparking.co.uk
30 Reviews
3.4 Average
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

3.4 / 5

Trust Score

4.2

Reviews

1

Social

3

Featured

4.5

Technical

Is mbwparking.co.uk legit?

  • Several trusted websites are linking to this site
  • The site has mostly good reviews
  • The SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account not found
  • Instagram account not found
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Linkedin account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

30

reviews

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0

AI declined reviews

0%

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Usually stable businesses have more than 5 authority websites mentions, this one has 4 authority websites mentions and 0 mentions in other websites

Based on 228 reviews

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Mbwparking.co.uk Review

Meet and greet parking services at Heathrow airport Get a quote for Heathrow valet parking Great parking rates at all major UK airports

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Last update: Wed, Mar 9, 2022 3:43 AM

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Mbwparking.co.uk Reviews & Complaints (30)

I have used the service many times over several years and find the company to be efficient and helpful as was the case this time where everything ran smoothly
5

3 years ago

review by David D.

Overall good service - only two minor suggestions:
1. better drop off arrangements: it was not easy to find a car parking space; perhaps separate location for drop-off and for collection may help to avoid overcrowding!
2. more accurate information on where the car will be parked and distance from the airport will help to fully inform.
4

3 years ago

review by T. K.

I have used MBW now for over 10 years and the service is always excellent...friendly staff and an efficient service!
5

3 years ago

review by Matthew F.

Staff on site to take car and returned within 5 mins of us requesting it. Paid for the valet and that was well done
5

3 years ago

review by Gavin D.

Generally very good but the captain was quite rude, he says the right things but in a tone that is rude and was also openly rude and critical when speaking to MBW staff on the phone in front of customers. It does not give a good impression.

I always hope that Phil is on when I return as he is excellent.
4

3 years ago

review by L. H.

Dropped off car at Terminal 3 & collected from terminal 5

Brilliant????
5

3 years ago

review by Y. M.

I love the fact that you now have a desk at Terminal 5 no waiting for a driver to arrive to collect my car
5

3 years ago

review by V. O.

They were ready with details and pick up of the car and when I returned the car was there within 15 minutes which is all I can expect, thankyiu
4

3 years ago

review by Jorian M.

MBW were used by me back in August 2019 and I found everything about the service they provided to be first rate from the simplicity of booking, through the clear instructions and prompt responses to any questions I asked, to drop off at Heathrow and finally, collection of my vehicle at the end of my trip. It was an outstanding service that I cannot fault.
5

3 years ago

review by John I.

This is the second time we’ve used you at Heathrow. Easy to follow directions, very friendly staff waiting for our arrival and the car ready and waiting on our return. You could not have done any more. Certainly our first choice for Heathrow. Thank you.
5

3 years ago

review by Steven T.

Excellent service always very pleased The terminal 5 meet captain Phil is an most helpful friendly person within your team Alwsys ise and will always use MBW Parking for my travels thank you
5

3 years ago

review by Nick Phillips

For the first time in many years of using MBW, the return was delayed by 20 min or so. There had been an accident in a tunnel. Info was in short supply but this won’t stop us using them again.
4

3 years ago

review by John B.

I use MBW on an almost weekly basis and they've not let me down once. In fact, I think I've let them down more often! It's the little things that make a difference - one day they realised they had double booked me (and double charged my card); as soon as they spotted the mistake the money was refunded. At Easter prices were particularly high due to demand, so they offered me a free valet by way of compensation as a regular customer.
Can't fault them!
5

3 years ago

review by Fraser J.

I have used MBW every month for over 5 years.

They have delivered excellent service and are very responsive to any issues that arise - like delayed flights and even assustingcwhen I was running very late and nearly missed my flight. You can talk to these guys and they are excellent.
5

3 years ago

review by John Y.

When I landed I was told my car would arrive in 15 mins. In fact my car arrived 45 mins after landing and, despite asking for an explanation, I was given no explanation for the delay. Disappointed
2

3 years ago

review by James V.

I had to wait for over an hour to get my car back and was constantly lied to as to where my car was, 45 minutes before it arrived it was just pulling into the car park. I could have parked away from Heathrow and got shuttle bus in less than 15 minutes and saved £50. In addition I got charged a no show fee when it was arranged when I checked in that the car return date had changed. the guy changed my paperwork but didn't notify the office.
Avoids at all costs, used to be a great service but something has gone seriously wrong in recent months
1

3 years ago

review by Jude G.

Never had any problems use them 2 to 3 times a year always on time and phones answered quickly
Could start a reward scheme for regular customers
5

3 years ago

review by Wayne D.

I use MBW between 1-4 times a month, always on time, courteous and car as I left it.
5

3 years ago

review by X. Z.

Car was returned 25 minutes later than promised on arrival at T5. Excuse was “you have a fast car and I don’t want to drive over the speed limit”!!. I can understand 5/10 minutes but not 25 on a Sunday morning at 8am. This service is about trust and on that basis MBW failed.
1

3 years ago

review by Johan Y.

Service was fine up to the point of return at which time we had to wait 20 mins for the car to be returned to the pick up point. This is really no better than parking in long stay and getting the courtesy bus...
2

3 years ago

review by Stephen Y.

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Usually stable businesses have more than 5 authority websites mentions, this one has 4 authority websites mentions and 0 mentions in other websites

Mbwparking.co.uk Review

Meet and greet parking services at Heathrow airport Get a quote for Heathrow valet parking Great parking rates at all major UK airports

Mbwparking.co.uk Customer Service Contacts

No contact details for this company.

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