Mercers Furniture

3.3 / 5

Mercers Furniture

3.3 Average
For scoring calculation, we evaluate more than 25 parameters.

3.3 / 5

Trust Score

3.8

Reviews

4

Social

1

Featured

4.5

Technical

We are evaluating more than 25 parameters for scoring calculation.

Reviews Analysis

5

reviews

vs

0

AI declined reviews

0%

NON VALIDATED REVIEWS

About Mercers Furniture

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Last update: Fri, Dec 4, 2020 10:52 AM

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Review mercersfurniture.co.uk

Mercers Furniture Reviews (5)

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delivery 4 /5

price 5 /5

quality 3.7 /5

customer service 1 /5

I ordered a sideboard, tv unit, side table and book case . All I can say is wow the furniture came within a day of ordering . It’s easy to put together and the quality is amazing everyone has commented and thought it was a lot more expensive . Would highly recommend and I will be buying lots more in the future
5

4 months ago

  •  

review by Bee

#quality(5/5)

Very bad quality and bad customer service. I Purchased full bedroom suite from this company. Furniture items purchased were very poor quality with twisted and split panels Contacted customer service who simply offered 15 pounds compensation off an order that cost me over 700 pounds, other option offered was to disassemble and send back flat pack which was not an option as it was screwed and bonded after explaining that the item could not be disassembled they simply dismissed me saying that was my only option
1

4 months ago

  •  

review by Gary Saxton

#quality(1/5) #customer service(1/5)

I purchased a small double bed and 5ft dining room table. I purchased these items due to the delivery date given. It turned out that they couldn’t meet the delivery date as they don’t deliver weekends. When the items arrived on unpacking we found that one of the chairs was broken and can’t be fixed or used. I have emailed the seller whom requested information from the labels so they could send a replacement part unfortunately I have not had a reply to my email. I will update this review pending any reply I get back from mercer’s furniture.
3

10 months ago

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review by Sean Baddiley

#delivery(3/5)

Had slight damage on one side of cabinet I purchased , when I notified them they immediately sent a replacement within 24hrs. They have a good communication with customers and quality items at very good prices. The same item I purchased was a lot more expensive locally and would have charged for delivery.
5

11 months ago

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review by Deleted User

#delivery(5/5) #price(5/5) #quality(5/5)

We browsed the web and found that this business has an active Facebook page. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field.
4

by Smart.Reviews

About Mercers Furniture

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