3.6 / 5

3.6 Average
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

3.6 / 5

Trust Score









Is legit?

  • Many trusted websites are linking to this site
  • The site has mostly good reviews
  • The SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account not found
  • Instagram account not found
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Linkedin account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis





AI declined reviews



Based on 74 reviews



5 reviews



7 reviews



62 reviews Review

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Last update: Wed, Mar 9, 2022 1:23 AM

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refund 3 /5

customer service 5 /5

My bulldogs love Millies since switching from another premium brand. The biggest changes I have noticed for the better are calmer dogs, amazing coats and tiny poos! We use obedience currently and teatime use the wet as a topper for interest. Their customer service and advice is excellent and prompt to respond. We will definitely be sticking to this brand from now on.

3 years ago

review by Q. X.

#customer service(5/5)

This food is amazing. I have a rescue Shar Pei who is allergic to life itself. Including most foods. Since changing to both wet and dry food from Millies her allergies are finally settling down. The yeast smell is finally leaving her skin. Can't recommend there food enough

3 years ago

review by Julie Evans

Very impressed with Millies Wolfheart. I was recommended by a friend as their dog was introduced to their food and they said the customer service was great which is true! I sent a lenghty email about my dog and asked them for recommendations on which type of food to feed. They replied the next day (my email was sent late one evening) and they suggested three types of food. Explained how to introduce it and even advised buying the smaller bags to try first! The food has now been delivered and so far my dog loves it! Hopefully we will be placing another order very soon!

3 years ago

review by Amy

#customer service(5/5)

Used countryside mix bag with success for around 2 years. Last month MW sent the wrong bag (salmon & veg) which we only realised after opening it as the packages are very similar. Our dog does not tolerate salmon (loose stools) therefore the bag was of no use to us. MW could understandably not accept a return of the opened bag but refused to offer any sort of recompense for their error leaving us stuck with a £53 bag we cannot use. I was offered a £2 refund because the salmon+veg was £2 less than countryside mix and they had the cheek to call this a 'gesture of goodwill'! I was offered a conversation with a nutritionist which was pointless as I know my dog tolerates countryside mix. It appears they would rather lose a regular customer than take any amount of responsibility for their error.

4 years ago

review by Deleted User


We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field.

by Smart.Reviews Review

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