Miss Diva

wouldn’t advice buying from this company as i ordered my sandles in yellow they arrived in black wasn’t told they would be sent in different colour once i emailed them they said oh yea we ran out of yellow no apologies in the first place still waiting 10 days later for courier to swap my
shoes as i haven’t heard anything from the website so i have given up by now shop the sandles are nice but customer is terrible do not order if you need the shoes for special event as they are very slow at replying

Paid extra for 'express' delivery and the order took 5 days to arrive. Contacted customer service with still no response ... as the item arrived late and I needed them for a wedding - I'll be returning them shortly. Hoping the return process is hassle free!

Bought a pair of £30 shoes
Wore them and after one wear , the insole was lifting up , as they are slip on shoes , looks tatty ( can be seen ) .
Also the back heel insole started lifting off on wear number two !
Also the detail on the outside started coming off ( company policy don’t cover that ).

Took them back with my receipt, manager wouldn’t even look at receipt .

Wore three times only ...... apparently it’s my fault for wearing them !!!!!
No exchange, no apologies, wouldn’t send them to head office under faulty policy

After ordering Miss Diva emailed me to say they only had one pair left and they were slightly damaged so they were issuing a refund. Although disappointed other companies would have sent them out hoping the customer would not return them. The best customer service is honesty.

We found that this business has an active Facebook page with 11088 followers. From our experience this can indicate that the business is trustworthy and popular among people. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field. We found that this business has an Instagram page, where they communicate with their customers using images and videos. This is usually an indication that the business has some visual aspects that it wants to showcase.