mister-auto.com

there delivery service is bad. it told me conflicting delivery days and then after phoning customer service, it was none of these days. I got a full refund and got on with my day! wouldn't order again

This company is amazing in having massive discount for customers in buying car parts for any vehicles. You have to buy up to a certain amount for free delivery but most on line you need to do so. Its a great company . The technical team do listen if problem with a order or the web side did not recognise a Promotion Code . I am very happy with them in supplying all brand names or the choice to buy cheaper but just good , this is aftermarket parts.

Do NOT recommend!!! I've ordered wiper blades for my car. Even I gave them my english reg they send me eurpean one. I send them back. Woman at customer service set that refund will take 20 working days. I send it 11/03, today is 15/04 - no sign of any money. They also not answering the phone! I've call them few times, each time 15min waiting - nobody answer Very bad service I will never order anything again!!!

Ordered a pair of wiper blades but they came for LHD cars so asked for refund. Called customer service and I have been told by Michelle no problem but when I said that I live in UK and they should send me RHD wiper blades I have been told that in UK there are two types of cars on the roads and I should pay attention what I'm buying. On the web site there is no information about suitability of blades or option to choose the right one. I find that insulting and rude. It looks more like a scam than a real company which is trying to help and improve relations with customers.No apology from Customer Service for an inconvenience and I lost £9 of delivery cost as well. Refund given two and half months after order placed. Item was sent back first to Germany then to France. Too much hassle, not worth it, don't recommend!

Great service, very good prices.. paid extra postage for faster delivery and only received part of delivery in error.. full postage refunded no issue and missing part delivered. Will definately use this company again.

Easy to locate parts on website, ordering was simple, parts were less expensive than many other sites I looked at, arrived faster than estimated, my garage said the parts were fine. Satisfied customer!

I have been ordering parts for my car. Honda Accord 2011, 2.2i dtec. Cabin filter it is completely wrong. Even on the box from cabin filter it is written 98> Accord CG/CH and my Accord is 2011 CU3. Trying to find any contact email. It's completely wrong part. That cabin filter it's not for Accord 2011. How is this possible that other few filters which came are OK but cabin filter it is wrong. Will be changing brake Discs tomorrow. I hope those discs are OK. Please somebody to contact me and resolve the mistake with cabin filter. It is bit annoying when you wait for parts 1 week and after that they are wrong. I hope mister-auto understand that. Another problem was with disc brakes which I fitted. They were screws missing which hold the disc in place. I have called mister auto and explained situation. They are very smart how to make money. If somebody is interested I can explain simply. Now they are telling me to print the label and send back the wrong part to them and after that they will refund me with the cost of my cabin filter. When I will get refund then I will be able to use this money again to buy right cabin filter. Now the smartest part. But my filter will cost only around 10€ so I will have to pay for delivering this part to me nearly 8 € haha. And this is why this company is scamming company. They know very well that nobody will bother with fighting for 8€ and they put wrong parts for a reason.... Mister Auto shame on you. I was hoping that this company it will be fair with their customers and they will resolve the problem the fastest way. But I was wrong. Another online smart scammers....

Do not trust . After sending the wrong parts , they adviced to return but they don't want to issue refund. Every week they lie that refund is coming next week. It's been 75 days of lies. Disasters

Avoid avoid avoid over priced sent wrong part then argued with me telling me that it was the correct part even tho it isn't and I even sent photos of the part j ordered and the part I received they are completely different but they still say I am wrong can't speak to a manager or complain on the phone complete bunch of con men with no respect for there customers

I ordered wiper blades for a VW Sharan. I input the car registration and I had a list of products to choose from. When receiving the blades, they could not be fitted on a UK car as it was the model for continental cars. The package also mentioned it was only for left hand drive car. I returned the blades and I was refunded after 3 messages to the customer service 5 weeks later. However, I was still charged the shipping costs. Customer service refused to refund the shipping costs.

Yes free shipping, so you buy over 50e and charge you 12e for 3dana delivery. Or 7e for 5 days delivery. And of course then delivery is delayed.

If you Google MR auto, it appears to have a impeccable pedigree, looking further you will notice it has links in India, not a good start, This happened to me 3 years ago, even now I’m still annoyed, looking at MR. auto’s site, it appeared professional enough, ( I now know its French) I order a new alternator for my camper, the wrong one came, a week of sending Emails, no reply, also trying to phone, also no reply, eventually I did get a answer on the phone, a man with a very strong Indian accent, and using old English words, said send it back we will replace it, after 2 weeks of no answer’s, a Email came, your part has been returned to Germany, weeks later came another Email, your part was damage, no refund, This is another lesson and warning, as I paid by PAYPAL I assumed they would take up the case, not so, weeks of E-mail’s and a so-called arbitration getting no where, I gave up, The good news is, when I realized it was a scam, I placed a order with a UK site, the right part coming with in 2 days, boz1

We found that this business has an active Facebook page with 36934 followers. From our experience this can indicate that the business is trustworthy and popular among people. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field.