4.4 / 5
Trust Score
4.5
Reviews
3.5
Social
5
Featured
4.5
Technical
Is mitchelandco.com legit?
- Many trusted websites are linking to this site
- The site has mostly good reviews
- The SSL certificate is valid
- This website has existed for more than 3 years
- Facebook account found with large audience
- Instagram account found with large audience
- Business not mentioned on Wikipedia
- Pinterest account not found
- Linkedin account not found
- Twitter account not found
- Youtube account not found
Reviews Analysis
12
reviews
vs
0
AI declined reviews
0%
NON VALIDATED REVIEWS
Usually stable businesses have more than 5 authority websites mentions, this one has 11 authority websites mentions and 0 mentions in other websites
Based on 81 reviews
Smart.Reviews
4.4
12 reviews
Trustpilot
4.9
69 reviews
Mitchelandco.com Review
Mitchel Co are a family run jewellers based in the heart of Birmingham039s Jewellery Quarter Our expert craftsmen will create your perfect engagement ring
Mitchelandco.com Customer Service Contacts
No contact details for this company.
Share the company's rating
Share Preview
Is this your company?
Access SmartReviews free tools for businesses and start getting closer to your customers today!
Last update: Tue, Sep 7, 2021 7:01 AM
The shop is beautifully lit and set out. Fresh flowers on the counter. I couldn't help but think there was no way we could afford our wedding rings from such a nice shop. We were warmly welcomed by Debbie who explained that Mitchel and Co make bespoke rings to order. I was really worried about how much they would cost now.
Debbie helped us work out what shape, size, carat and colour of gold was right for us. It was a lovely and attentive experience. Debbie went off to work out how much our rings would cost to make to order and I prepared for that awkward moment when we say we'll think about it.
Debbie came back to tell us the two white gold rings would be £230. I was gobsmacked. "Is that each?" I asked. But no. That was for both our rings made to order. And it even included engraving. Sold!
Since we ordered the rings I have called Mitchel and Co several times to discuss collection or delivery and my angst about whether the unplated white gold wedding ring would match my white gold rodium plated ring which has dulled with time. The team were very patient and attentive throughout all my interactions with them.
Today my almost husband and I went to collect our wedding rings. I am overwhelmed by how beautiful they are. And they were made just for us. No one has tried them on before. They are not available in mass quantities. They are unique and they are utterly perfect.
Even though my engagement ring wasn't purchased from them, the staff went out of their way to ensure that the two rings matched and polished up my engagement ring making for two perfectly matched and shiny rings.
Do not hesitate to trust Mitchel and Co with the most important part of your wedding and life together. From start to finish the experience was outstanding and the rings are- perfect.
Thank you very much Mitchel and Co for making our experience so special.
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
We wish to pass onto you both a big heartfelt thank you for the service that we have received from Luke in assisting us to not only purchase 2 wedding rings but also to design a bespoke wedding ring for Wendy to fit seamlessly to her engagement ring.
May I say that when we came to your store on Saturday 13th February 2016 having made a journey to purposely visit Diamond Heaven where I purchased the engagement ring from previously in December 2013 to receive a service that was shocking, due to the design of the engaging ring there was no off the shelf ring, we were told to go to KK jewellers which to our amazement was the only thing they could offer us even though they said they did bespoke designs and knew we were not getting married until 1st October 2016.
Having see your shop whilst walking past, I told Wendy I wanted to come and have a look as we certainly didn't like the look of KK jewellers.
On entering your shop and being greeted by Luke and asking what it was we were looking for Luke then tried to see if there was a ring in the shop suitable to fit alongside the engagement ring, due to the design this was not possible, Luke then explained that we could design our own wedding ring and with his assistance and guidance we began to implement this, Luke treated us like real customers even though he knew we had been to Diamond Heaven already that morning and the shocking service we had received.
Luke gave us full confidence that we trusted in him and his knowledge to create something special and unique, he drew sketches of the wedding ring design for Wendy and told us it would be ready for the 12th March 2016.
Luke then proceeded to use his knowledge to guide me on my wedding ring explaining the differences in the metals, shape and styles available.
We just want to express our sincere gratitude and a huge thank you to Luke and the service we have received from the start to the collection of the rings, even finding out Luke has a King Charles dog called Bella, bit ironic really because so do we and yes her name is Bella also.
We will be recommending yourselves without a shadow of doubt and certainly at some point I am sure we will be returning.
Thank You so much
Regards
Justin Ryles & Wendy Hollis
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
The whole process has been a pleasure. Not to mention getting free champagne and meeting the shop security dog Bear!
Outstanding service. Thanks Mitchel & Co.
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
An amazing place to buy jewellery and the only place I could ever recommend to anyone.
Thanks to Mitchell and Helen and all the staff at Mitchell and Co.
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
Jade looked after me and I explained to her the sort of ring that I would like, at which point she told me they could completely customise rings and you could effectively design your own setting. Being a designer myself this was a major selling point and Jade walked me through the whole process and gave me advice on the real technical and detail about setting and ring design and of course 'the 4 c's'.
The whole atmosphere of the shop was completely different to elsewhere in the Jewellery Quarter and other members of the team came over to give their opinion on the design as well - they were all very welcoming and friendly. Jade then sent me pictures of the CAD of the design and the castings before I went to pick the ring up.
When I actually went to pick the ring up I was stunned at how amazing it had turned out, the quality of the craftmanship was amazing and the ring had real wow factor. Luckily for me she said yes and she is absolutely ecstatic about the ring, in her words she had never seen a nicer ring elsewhere herself!
I would not hesitate to recommend Mitchel & Co to anyone and have already recommended them to friends and family. I would even go as far as saying don't look anywhere else in the Jewellery Quarter!
We will definitely be going back to get our wedding bands done.
Thanks Again!!
Jonathan
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
A brilliant, top class and well ran establishment. The staff are so friendly and their knowledge is second to none.
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
When we went to pick up the ring it definitely exceeded our expectations and were truly amazed and stunned at how different and beautiful the ring looked.
Thank you so much Jade, we will definitely be coming back to get our wedding bands done at Mitchel & Co.
Jiten and Hemani
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
Colour: - Warm, welcoming and reassuring.
Clarity: - Informative and knowledgeable staff.
Cut: - Mitchel and Co is definitely a cut above the rest.
Carat: - A small company worth their weight in diamonds.
Thank you from James and Christine
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
Usually stable businesses have more than 5 authority websites mentions, this one has 11 authority websites mentions and 0 mentions in other websites
Mitchelandco.com Review
Mitchel Co are a family run jewellers based in the heart of Birmingham039s Jewellery Quarter Our expert craftsmen will create your perfect engagement ring
Mitchelandco.com Customer Service Contacts
No contact details for this company.
Share the company's rating
Share Preview
Is this your company?
Access SmartReviews free tools for businesses and start getting closer to your customers today!
3 years ago
review by Ben Pickles
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)