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I ordered XCM 360 FULL CASE *SMOKE BLACK* INC. ALL BLACK WIRELESS CONTROLLER SHELL with their so-called Best Price Guarantee program at a price of $47 (excluding shipping) instead of at the usual price $70 on 5th September 2007. I was tempted of buying item from them because of low shipping cost. The next day i received shipping info stating that typical delivery day is 3-6 days but i dont mind about that because my previous order from consoleshop took only 2 weeks to arrive.

2 weeks has passed, my order hasn't arrive yet. I started to send some email to them to inquire regarding my order. They respond by stating they have courier difficulty. Again, a week passed by, try sending some more email to them, no response from them at all.

For nearly 2 months i've been sending email to them in which none of it was responded, i gave up. Now i turn to the ConsoleShop forum and it turns out i wasnt the only one who has the same problem. One of the forum member started to do class lawsuit after gathering a lot of information about the ConsoleShop. Later after that, the forum is closed, and the link to the forum at ConsoleShop site was removed.

Out of ordinary, i decided to give out a very bad review regarding their site at one of their item's review, namely the item that i ordered from them, SMOKE BLACK case, by saying ConsoleShop is scam, and by giving out this link.

The review does show up at first, few hours later, the review got deleted. DAMN YOU CONSOLESHOP!!!

I CONCLUDE THAT CONSOLESHOP IS SCAM!! DONT BUY FROM THEM ANYMORE!!!

I, STUPIDLY, ordered from this site, $104.41/€73.09/£57, they took my cash immedietly, and did not give me a tracking number, but i thought since i did order on a saturday, i would have to wait till monday t get it, 4pm monday still no tracking order, so i emailed them, about 30 mins later i got an email stating that i would receive my goods in 3-6 business days and my delivery had been upgraded to UPS instead of express mail, i found this a bit fishy considering i live in the UK and it would take much more than 6 days for my order to arrive, i then emailed them stating i either wanted an immediate delivery of the tracking number, and if they couldnt provide one to give me a full refund since they have clearly not shipped my order.

At the moment i am waiting for a reply, and if they provide me with some bullshit answer, i am gonna get serious, my uncle is a lawyer, which is good for me coz then i can take this company down so hard they wont know what hit them, but if i am wrong and they provide me with a refund or even, *small chance* a tracking number then i will come back and report my findings, but im giving them till 4pm July 1st 2008 to get back to me with a reply, i will then threaten them with my lawyer, and believe me, nobody will hear of this company anymore, if there is one thing i cant stand, its those F*CKING scam artists, anyway, wish me luck.

UPDATED: (1/7/08) Well, i seem to have scared them, they have provided me with a UPS tracking order, and according to UPS my package is on its way to be shipped across to the UK from France as i write this, so, if all goes well, i should have my package in 2 or 3 days, again, i will update this once i have my package, but i certainly wont be ordering from these guys again.

UPDATED: (2/7/08) well, i got my stuff today and everything was fine, in fact im impressed, my parcel travelled from France to Scotland in just 1 night, but the only problem is, i dont know whether its coz they are like that intentionaly or its because i threatened them with court action, i mean, they may in fact try their hardest to do things as they should, but i will never know, my best bet is if you wanna test this company out, buy something cheap to start with and see if they provide good service, im gonna try ordering an xbox 360 controller shell but get it shipped to my friends address, but this time i wont bug them with emails, i'll just wait this time, then, this way i'll find out what they are really like, because you never know, maybe they have changed.
Anyway, they certainly arent a scam company, maybe just really unoganized or something, or maybe most people on here have been the unlucky ones, try this company at your own risk, and good luck, i hope you get the same service i did.

First of all they charged my card immediately then nothing for a week no emails nothing. I checked them out and both of their websites are not legally registered.
I called my bank to dispute the charges. Occasionally they sent me emails but dont seem to speak english or understand the situation, what a joke. SCAM, Im going to recommend that the have their credit card abilities revoked

I had 2 orders. One on the 21st of January 2008 and one on February 4th 2008. I received the order from the 4th of February, but still haven't seen the order from the 21st of January.
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It has been 4 1/2 month now and I no long get replies to my emails. Do not order from these thieves!!!! Lost $80 to them.

I bought a HD-63 ribbon cable from consoleshop.com and they said it would take a week to do been almost a month and nothing wish I'd seen this website before I bought the part good thing only out 6 dollars

I ordered a Wii case from these guys on September 2nd. I immediately received an email saying that my order was being processed. I never heard from them again, in spite of my repeated attempts to find out why my package never came. A month later I got the credit card company to cancel the transaction, which finally happened three weeks after that. I think theses guys are living off the float and not actually making any sales. They had my money for 7 weeks, and couldn't be bothered to contact me at all. I wish I'd visited this site before I dealt with consoleshop.com

Consoleshop received my order 12/29/07 and acknowledged by email that the order shipped 12/31/07. The email said to allow 3-6 business days and if 8 business days pass to contact them at [email protected].... Things happen, I can wait a little longer if need be, but I emailed them 1/16 1/20 and 1/21 plus today. They do not respond. I have contacted the credit card company and disputed the charge. It has now been removed.
My opinion is that they shipped nothing and reply to no one. They do promptly bill your credit card - I give them that. Do not shop this site.

I placed an order (from consoleshop.com) on Dec. 30, 2007, received a notice of shipment the next day, and was charged on Jan. 4th, 2008. It is now Jan. 22 and I have yet to see my order arrive. I have attempted to email them twice now and haven't received a single reply.

I am still going to wait out a little bit longer before I file a claim with my credit card company. Gotta say their customer service is pretty bad.

UPDATE: Last night I received my ordered in my mailbox! It was shipped in a large white padded envelope and was mailed from Monaco (next to France). Though it took almost a month to get my order, I DID get it! So, I say to rest to be patient and for those you haven't ordered yet but are considering, I say it is moderately safe to order from them, but be willing to wait a L-O-N-G time to get the package.

30 days and no order...Unfortunately, I used a gift card and chucked it out, so I'm screwed out of $27.50...

I DID find a phone number and address though via google:

Friedrich, Zohmann

Ketzergasse 62/3/3
Wien, Wien 1230,
AUSTRIA
Phone: 0043 664 1631107

Ordered a ps2 chip from them 01/03/08, didn't receive it until 01/25/08, slightly more than 6-10 business days. It arrived with a broken piece. Tried to contact them on 1/25, 2/04, 2/12, all with no response, both from their support and order email addresses.

Friend of mine (against my advice) ordered something on 01/31/08 through me, and we got shipping confirmation 01/31/08, and still nothing as of 2/22/08.

And of course, no word from modchip.com on the broken order.

I really wouldn't even mind rebuying the damn thing that came broken, I just want the stuff to work since I imported like 8 ps2 games in preparation for its arrival.

But now there is next to nothing on their website, no ps2 mods or anything, the entire ps2 section just redirects to consoleshop where there are no modchip type things, only replacement parts and accessories. wtf?

Ordered on Dec 30, 2007... Like all the other reviews... they charged credit card Dec 31 and said 6-8 days. It's now January 21! I've emailed them 3 times with no response. I just don't get it. Some people below ARE getting their stuff... Why don't they answer peoples emails! I know I would feel alot better! I just hope I'm one of the peopl who FINALLY get the stuff...

First of all, is 24707 even a real tracking number?
Anyway, I just ordered these things from consoleshop.com:
REPLACEMENT SCREWS SET FOR XBOX 360
ACCESS PRO TOOL KIT V2
RROD KIT - BULK VERSION (FOR 10 CONSOLES)
WHISPER FAN FOR XBOX 360 *GREEN LIGHTS
X-RAY FOR XBOX 360
XCM 360 CASE UNLOCK KIT
This totaled around 121.37 in U.S.D

I got the e-mail that the order was processed the day of, then I received another e-mail on the 17th sayin that the order was shipped. It's the 19th now so I'll update if I don't receive my product by Friday. But it doesn't look like I'll get my product after what everyone posted, but still, I'll update if it does or doesn't get here by friday.
-------------------UPDATE---------------------
It is now Saturday November 22, 2008 and I still have not received my package, and I'm getting irritated so I sent this:
"It's Friday here and my package still has not arrived, I've ordered from Europe and Australia before and my packages came the third day after they were delivered(while using Express Mail). Now with you guys, it's been six days since you "shipped" my package. Now I read the reviews on your website, which were god awful, and I thought that I should trust you, but if my package does not get here on Tuesday November 25, 2008, I'll have to call my cc and cancel the transaction."
I'll update when they e-mail me back.

After 19 days, the product has not been received yet.
2 mails sent and no response.

For the first time, my son ordered an item from the internet witht the website of http://www.console.com which was suppose to be shipped on April 1, 2008 and received withing 3 - 6 business days, possibly 8(per the email they sent to him) but did not received anything. We have been trying contacting them by email because there is no telephone number listed anywhere on the site, and they did not respond to andy of the 26 emails. DO NOT ORDER FROM THIS COMPANY, NEEDLESS TO SAY, WE ARE DISPUTING THE CREDIT CARD CHARGES.

I ordered a Special Edition Black/Red DS Lite shell on the 27th of January and it arrived 2 weeks later on the 11th of February.

Overall I did not have a problem with the order although I do think the shipping time on the site should be updated a bit. (I ordered using the 3-6 day shipping and it sure as heck took longer than 3-6 days. Try 10-20.) The shell was in perfect condition and was (amazingly) 100% legit too. (Which I really wasn't expecting.) Other than the shipping though, I didn't have any problems and I was a little surprised to find all these bad reviews from this site. I will say though if you live in the middle or western states expect a long time until your order arrives. I live close to Philadelphia PA and my order took 2 weeks so theres no saying how long it'll take elsewhere. If I would have read these reviews first I probably wouldn't have ordered but my package did come with no problem so I guess I'm one of the lucky ones. Overall I guess I am one of the few who is satisfied with my order.

I placed an order with them on the 22nd of December, received order confirmation.

On the 2nd of Jan I received an e-mail stating that my order was shipped on the 24th of December, I checked my credit card, and i had indeed been charged. That e-mail said that it would take 3-6 business days, if I didn't see anything in 8 business days to contact them.

I contacted them on Jan 9th asking for a tracking number, tried contacting them again on the 10th.

They finally got around to e-mailing me on the 14th to say they were "sorry" and they were having a problem with their carrier, and would contact me the next business day.

Needless to say, I haven't heard anything else from them. I guess I'll have to dispute the $150 charge on my credit card.

What a crappy company.

I ordered my item, a psp slim faceplate, on May 31st. I paid for the express mail option which is supposed to be 3-6 work days; its been over 10 work days and I have yet to receive my item. I have sent them a couple of emails and have not received any reply. I will give them until next week to reply or deliver my item or I will place a complaint on my CC for a refund.

I do not reccommend consoleshop.com or anyone related to them. They appear to be a scam.

I ordered a WHISPER MAX FOR XBOX 360 and GELTABZ FOR XBOX 360 on April 2, 2008. After some emails I received an answer that they shipped april 3. Today is the 15th. and I hope I will receive my order otherwise i wil do a creditcard chargeback.

When i searched the WEB I found the following about ModChip.com / consoleshop.com:

Company Info for modchip.com:
Friedrich, Zohmann
Ketzergasse 62/3/3
Wien, Wien 1230,
AUSTRIA
Phone: 0043 664 1631107
sales [at] modchip.com

See following websites:
http://www.alexa.com/data/details/main/modchip.com
http://www.aboutus.org/ConsoleShop.com

Wow, I guess let me add my two cents worth too! I placed an order totaling almost right at 100.00 on September 18th. Just like everyone eles, I recieved my confirmation saying it's processed, allow 3 to 6 business days blah blah blah. I waited a few days and e-mailed them letting them know I hadn't received my order. Their reply the first time was somewhat prompt, but only to remind me of the "3 to 6" day thing...and told me to let them know if 8 days go by (note that it was past the 8th day already when I got the e-mail). I sent another one.... this time got an appology saying they were working on the problem with their carrier.... what the hell did THAT mean? It's now been almost an entire month, I disputed my charges this morning so I can be done with them. The last e-mail I got from them was Oct. 3 and it's now the 15th!! NOTHING in the mail or via e-mail for explanation! I don't even care about the products anymore, I just want my money back now. Please DO NOT order from these people! Learn from all the reviews you read here, God knows I wish I would have seen them before I ordered!

well got my order after 11 buisness days so good enough though it's still 3 weeks because there was 4 holidays and sat-sun doesn't count