Monex

4.6 / 5

Monex

4.6 Great
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

4.6 / 5

Trust Score

4.8

Reviews

3.3

Social

5

Featured

5

Technical

Is monex.com legit?

  • Many trusted websites are linking to this site
  • The site has mostly good reviews
  • The EV SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account found with large audience
  • Linkedin account found with large audience
  • Twitter account found with large audience
  • Youtube account found with large audience
  • The company has an ANDROID app
  • The company has an IOS app
  • Instagram account found but audience is small
  • Business not mentioned on Wikipedia
  • Pinterest account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

34

reviews

vs

0

AI declined reviews

0%

NON VALIDATED REVIEWS

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Based on 2312 reviews

Smart.Reviews

4.6

34 reviews

Mamma

1

3 reviews

Sitejabber

1

2 reviews

Trustpilot

4.9

2273 reviews

Satisfied

Unsatisfied

Monex.com Review

Americas leading and trusted gold dealer. Call 800-997-7859 to buy gold, silver, platinum, palladium bullion and coins. Live prices, charts, financing.

Monex.com Customer Service Contacts

4910 Birch Street, Newport Beach, 92040, USA

800-444-8317

Last update: Mon, Oct 24, 2022 12:04 AM

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Monex.com Reviews & Complaints (34)

I CALLED TO GET PRICE ON 500 SILVER EAGLES . I SENT CHECK FOR $350.00 MORE THAN WAS QUOTED. I WAS TOLD THAT PRICE WOULD BE LOCKED IN WHEN CHECK ARRIVED. ALBERT JONSON CALLED ME AND SAID SILVER HAD GONE UP MORE THAN THE $11300. THAT I HAD SENT BY ABOUT $150. SO HE COULD NOT LOCK IT IN. I COULD SEE YOU NOT SHIPPING GOLD UN TILL PAID IN FULL BUT YOU HAVE MY $11300 PLUS THE SILVER. HOW CAN YOU GO WRONG? ALBERT SAID THAT HE WOULD CHECK WITH SOME ONE AND WOULD CALL BE BACK. I WAITED IN THE HOUSE ALL DAY FOR THE CALL THAT DID NOT COME. I CALLED HIM THIS MORNING AND WAS TOLD THAT HE HAD JUST GOTTEN IT APPROVED.
THIS COST ME ABOUT $ 500. JOHN WILSON 2115744313
1

3 years ago

review by JOHN WILSON2115744210

It was great; I liked it when Sean called on the delivery day to remind me!
4

3 years ago

review by VALUED CUSTOMER

Jerry B --- THANK YOU!!!
We sincerely appreciate your assistance with the wire transfer glitch and prompt action when I executed the purchases of Gold and Silver! Also, thank you to the owner of Monex --- !!!!!!!!
5

3 years ago

review by DJ

Don was very helpful. He answered all my questions and thoroughly explained the process. A pleasure to work with.
I feel comfortable in calling him in the future with questions that come up.
5

3 years ago

review by Sharon Shafer

I just placed my first order here and I will continue to do so here in the future it was quick and easy and Paul was a big help in doing so
5

3 years ago

review by Gerald J Gardella

RJ Devolger has been, and is one of the better metal consultants I have delt with. He is prompt as well as thorough. Very concerned w my success in purchasing precious metals.
5

3 years ago

review by Dave Fellabaum

paul was very helpfull he was doing what he can to make this transaction
as sooth as possible
5

3 years ago

review by VALUED CUSTOMER

Helpful rep and smooth transfer of funds from Schwab
5

3 years ago

review by VALUED CUSTOMER

Monex has their act together. The Monex website was well organized and allowed me to do my homework before I called Frank Castro at Monex to place my order. Frank was very professional, answered all my questions, and processed the order very efficiently. He was also very nice over the telephone.
5

3 years ago

review by VALUED CUSTOMER

I'm completely satisfied at this point. Frank Castro has done everything I asked.

Thank you,
Michael Frugé
5

3 years ago

review by Michael Frugé

Lee was great. Always took my calls and shared a lot of information with me. Silver arrived in a timely manner and was well packaged.
5

3 years ago

review by Bruce Silverman

I really appreciated the assistance I received from Brandyn Kennedy. He is superb!
5

3 years ago

review by Richard A Stich

It's always a pleasure dealing with the reps at Monex. I've never had a bad experience.
5

3 years ago

review by Charles M.

My representative Ben was helpful and truthful and tracked the entire transaction with me. Great job! Can recommend his services.
5

3 years ago

review by VALUED CUSTOMER

Very fast and efficient service. Good communicator on the phone. Quick responses and answered all my questions. Very pleased! Thank you!
5

3 years ago

review by VALUED CUSTOMER Joyce Perkinson

I was recommended to Monex by my older brother, and was indeed impressed with the assistance and support of investing consultant Marc L.
It was my first real experience for investing what I did and appreciate all that I learned from it. I will not hesitate to use Monex again. Thank you!
4

3 years ago

review by Kat

As a first time precious metal investor I was a little skeptical of the process. It was easy and the service representative walked me right through the process and everything went smoothly.
Thank you so much!
5

3 years ago

review by VALUED CUSTOMER

Honest, fair and prompt.
5

3 years ago

review by VALUED CUSTOMER

Positive account rep who wasn't high pressure or in a hurry to get me off the phone. Provided accurate and complete information for my transaction.
5

3 years ago

review by TK_Jazz

assisted me through my transaction. After receipt of funds price went up but was able to hold on until price got back to funds received. Grateful for Lee's help. Thanks !
5

3 years ago

review by Valued Customer - Greg

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Unsatisfied

Monex.com Review

Americas leading and trusted gold dealer. Call 800-997-7859 to buy gold, silver, platinum, palladium bullion and coins. Live prices, charts, financing.

Monex.com Customer Service Contacts

4910 Birch Street, Newport Beach, 92040, USA

800-444-8317

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