3.3 / 5

3.3 Average
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

3.3 / 5

Trust Score









Is legit?

  • Many trusted websites are linking to this site
  • The SSL certificate is valid
  • This website has existed for more than 3 years
  • We found several negative reviews about this site
  • Facebook account found but audience is small
  • Instagram account found but audience is small
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Linkedin account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis





AI declined reviews



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Based on 273 reviews



8 reviews



100 reviews



165 reviews Review

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Last update: Wed, Mar 9, 2022 1:54 AM

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*Supported files .jpg, .gif, .png, .webp Reviews & Complaints (8)

My order took about three weeks to arrive and that was after I had chased it twice, once by phone (when I was assured it would be sent out that week) and secondly by email, when somebody kindly replied that they would take full responsibility for sending it out. It the arrived within a couple of days.

2 years ago

review by R. S.

Only received yesterday so not a lot time to assess the sunloungers, but on first glance they are just what we needed. They are much more sturdy looking that the last ones we had had since August 2019. The ones we had before that we had for nearly 20 years and these new ones look just like them. Fingers crossed for the next 20 years.

2 years ago

review by C. D.

Although the item said it was in stock it took 4weeks to arrive as was coming from the manufacturer, it should say this on the description. I emailed every week to find out what was happening and I got replies promptly which was helpful and professional.The chairs are great and just what I wanted just a bit disappointed with the length of time and the fact that it was down to me to find out was going on.

2 years ago

review by R. U.

Website loaded two sets of furniture even though I only added one and received two separate e-mails- one confirming the amount for one set and the next stating I had ordered two sets. The website did not retain my details so that I could track my order.

Also, found the same set on another website at £370 not £416- just too late.

2 years ago

review by J. Z.

A good service with delivery in 9 Days from order.

2 years ago

review by Leslie Sparrow

On 29th September I purchased a garden table and chairs (just under £1300.00) for my new conservatory. On 3rd October, a lady from Morale phoned me to say the table was out of stock and would I accept a smaller one at a reduced price (which I said I'd go away and consider). The following day (4th) I called to say that I didn't want a smaller table and asked for the order to be cancelled straightaway (which I confirmed by email). On 5th October, the Operations Manager emailed to ask if I was sure that I wanted to cancel my order, and I confirmed that I had not changed my mind and asked when my payment would be returned (was told 48 hours). So here I am on 12th October still with no refund (8 days after cancellation). The Operations Manager always conveniently seems to be away from his desk when I phone for an update, and I am now really angry (as I'm waiting to place an order with another supplier, and need the new table and chairs by October half term as I have guest coming to stay). Would never ever use this company again, or recommend it to anyone else - appalling service!!!

2 years ago

review by Paula Whiteley

Ordered garden bench and was told delivery time of 2-4 weeks . 9 weeks later still no sing of bench and no one at Morale unable to explain why other than goods have not come into warehouse yet. Would definitely not recommend and certainly would not use again

2 years ago

review by Deleted User

We searched online and found that this business has an active Facebook page with 506 followers. From our experience this can indicate that the business is either not actively engaged with online communication or is new and growing. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field. We found that this business has an Instagram page, where they communicate with their customers using images and videos. This is usually an indication that the business has some visual aspects that it wants to showcase.

by Smart.Reviews Review

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