Moth-Prevention

4.1 / 5

Moth-Prevention

moth-prevention.com
17 Reviews
4.1 Great
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4.1 / 5

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4

Reviews

3

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5

Featured

4.5

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Based on 294 reviews

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Moth-prevention.com Review

EXPERTS in Moth Eradication and Prevention - We39ve helped over 100000 customers SOLVE their Moth Problems 100 Satisfaction Guaranteed

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Last update: Wed, Mar 9, 2022 3:43 AM

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Moth-prevention.com Reviews & Complaints (17)

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delivery

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customer service 3.5 /5

on-time

The product smells so bad, and the clothes in the closet stink after 1 day .
I purchased 4 units, and I would love to return the 3 unopened ones.
Can you help me?
1

3 years ago

review by Gary Stines

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Prompt shipping (USPS managed to take 3 days to get the package from Los Angeles to Oakland, CA), but that isn't this vendor's fault - USPS priority mail should have been a great shipping option given I did not pay for express shipping.

The traps they sell work great -- they are the only ones that have worked on the casemaking clothes moths that had invaded our home.
5

3 years ago

review by Andrew Oppel

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I have a sticky card with over 50 moths.....I have never seen one in my closet, but now know I have a real problem. These work!!!
5

3 years ago

review by C. D.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

My 1 star review (should be ZERO star) is for customer service and for the products. First of all there is no phone number to contact to. I asked them by email to contact me with series of questions I had and they told me they can't call and all communication should be written. I received responses next day and second day of my emails. This wasted 1 week of my time (back and forth) to get answers to my questions hence it could have done in 5 minute of conversation. The most important part is that their answer wasn't correct. They told me the product I bought has no residue however after I used, it left a film of oily residue all over the place. It doesn't clean up with steam mop and heavy de-greaser. The only product that cleans the floor mess is Acetone (haven't tried anything else since it worked) which is not good to use in house when people and specially children present. It requires heavy hand rubbing on the floor which is shiny tile and hard wood floor.
I recommend purchasing products from retail store or big companies with phone number so you can communicate with people and resolve issues promptly.
I also emailed them yesterday for help regarding the residue issue and no response yet. My entire house is mess and can't wait for their slow and inaccurate response.
2

3 years ago

review by Zareh Gharapetian

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

It really worked in the past, I bought another batch, just in case, since it's getting to be fall . Howevver I don't know about the customer service, since I haven't had to contact them.
4

3 years ago

review by C. Q.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

Bought original Moth-Prevention traps in 11/2018 from Amazon and they worked well. Wanted refills, Amazon no longer carries, so tried a different brand that did not work at all. Found Moth-Prevention on the Internet and ordered refills. They arrived and are working! Only thing I noticed is that the sheets are SSSOOO sticky in this refill packages (much more so than the originals I had) that they are hard to get in the trap box.
5

3 years ago

review by R. L.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I paid almost $10 plus shipping and I only received 1 moth trap. My understanding was they came in package of 3.
I would like to order more from you and now I will not.
Additionally, I first ordered you on Amazon where I have free shipping. This time I ordered directly and paid as much in shipping as I did for the product.
Please send 2 more moth traps.
2

3 years ago

review by Deborah Thompson.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Collected lots of moths, but after three weeks still quite a few crawling around the carpet, even with three traps in the room.
4

3 years ago

review by I. U.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

My order was shipped in 24 hours! I was so happy to receive the products quickly!
5

3 years ago

review by C. V.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

These traps are easy to set up, last 90 days, and are very effective at catching moths. I tried side-by-side comparisons with other moth traps, and the MothPrevention traps were MUCH more effective than other brands that I tried.
5

3 years ago

review by G. Q.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I have been buying this product for years because it takes a long time to get rid of moths. These are the best traps they really attract and capture the moths. I make sur I replace them every 3 to 4 months.These traps have really made a difference for me but You also need to look for the moths and kill them when you see them the traps won't do it all it is a team effort.
5

3 years ago

review by Carol Maisto

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I ordered the phermone moth traps and immediately caught a lot of moths from an oriental carpet we purchased at a garage sale...then we ordered the Evergreen Pyrethrum Dust 10 oz and treated the carpet...put down another trap and only got 2 moths...so that was great....we will continue to treat and are very happy to get this under control.
5

3 years ago

review by Lois Leofsky

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I purchased the moth prevention hanging sachets as a gift and I haven't given the gift yet.
4

3 years ago

review by N. J.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

Another brand caught only three moths during the same time period as the Moth Prevention traps, which caught thirty-one. I still see the occasional moth, but not as many or as often.
5

3 years ago

review by Merrill Y.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I have bought this product 2 times and I still have moths.
1

3 years ago

review by Z. Y.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

We have had a clothing most infestation that we have been working on for 2 years - along with our “no poison” professionals. Now we just keep a watch on everything with your moth traps which are finally (usually ) empty. We are store bought trap professionals!! We have tried every kind of trap - during the worst of times and now. We all agree that for some reason your traps are best. This is NOT a paid commercial for your product. Just our experience.
5

3 years ago

review by Sp T.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

We browsed the web and found that this business has an active Facebook page. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field.
4

by Smart.Reviews

Usually stable businesses have more than 5 authority websites mentions, this one has 15 authority websites mentions and 0 mentions in other websites

Moth-prevention.com Review

EXPERTS in Moth Eradication and Prevention - We39ve helped over 100000 customers SOLVE their Moth Problems 100 Satisfaction Guaranteed

Moth-prevention.com Customer Service Contacts

No contact details for this company.

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Share Preview

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