2.9 / 5
Trust Score
1.8
Reviews
1.5
Social
5
Featured
4.5
Technical
Is mothernature.com legit?
- Many trusted websites are linking to this site
- The SSL certificate is valid
- This website has existed for more than 3 years
- Linkedin account found with large audience
- We found several negative reviews about this site
- Facebook account found but audience is small
- Instagram account found but audience is small
- Business not mentioned on Wikipedia
- Pinterest account not found
- Twitter account not found
- Youtube account not found
Reviews Analysis
30
reviews
vs
0
AI declined reviews
0%
NON VALIDATED REVIEWS
Usually stable businesses have more than 5 authority websites mentions, this one has 69 authority websites mentions and 0 mentions in other websites
Based on 64 reviews
Smart.Reviews
2.9
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3.6
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1
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1
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Trustpilot
2.8
10 reviews
Mothernature.com Review
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Last update: Wed, Mar 9, 2022 12:12 AM
Unfortunately, BBB was not able to process complaint #8874440 because BBB does not have a valid mailing address, the business is out of business or the business has filed for Chapter 7 Bankruptcy.
I have tried to find a physical address for them and have been unsuccessful.
Has anyone else had any luck in making a complaint to an outside agency so they can be investigated?
I went to contact their customer service, but apparently the only way you can do it is by e-mail and when I submitted my problem to them, it stated that it would take 3-7 BUSINESS DAYS to get back to me. It's already been 2 weeks since I put the order in and I really needed a few of the items.
I will reserve my judgement to see how this will turn out, but this place really needs to have a way to talk to the customer service department either by phone or instantly online. I'm not sure I'll risk another order.
The "Help Desk" did responded 22 days after my initial inquiry, claiming to have sent a cancellation request to the warehouse. It's been almost two months since, and still no products, no refund.
Phone only plays a recording and does not even allow callers to leave messages. Help Desk is extremely unresponsive. It's astounding that this company can exist. Wish i had looked up reviews before ordering from them...
Case in point: July 2, placed order. July 29, PARTIAL order arrives (note delay -- this is a domestic order). September 11, I email them to follow up on refund for UNSHIPPED items. OCTOBER 10 (today), still no refund!
Customer service seems severely understaffed. This company needs new management.
Usually stable businesses have more than 5 authority websites mentions, this one has 69 authority websites mentions and 0 mentions in other websites
Mothernature.com Review
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3 years ago
review by ATXReviewer