3.7 / 5
Trust Score
3.7
Reviews
1
Social
5
Featured
5
Technical
Is mountainmods.com legit?
- Many trusted websites are linking to this site
- The site has mostly good reviews
- The EV SSL certificate is valid
- This website has existed for more than 3 years
- Linkedin account found with large audience
- Facebook account not found
- Instagram account not found
- Business not mentioned on Wikipedia
- Pinterest account not found
- Twitter account not found
- Youtube account not found
Reviews Analysis
14
reviews
vs
0
AI declined reviews
0%
NON VALIDATED REVIEWS
Usually stable businesses have more than 5 authority websites mentions, this one has 20 authority websites mentions and 0 mentions in other websites
Based on 14 reviews
Smart.Reviews
3.7
14 reviews
Mountainmods.com Review
No description for this company.
Mountainmods.com Customer Service Contacts
No contact details for this company.
Share the company's rating
Share Preview
Is this your company?
Access SmartReviews free tools for businesses and start getting closer to your customers today!
Last update: Wed, Mar 9, 2022 12:23 AM
It has been an absolute joy to have stumbled across BEN and the little computer case manufacturing company affectionately known as Mountain Mods...
I frequent a forum called Xtremesystems.org, one day low and behold, a fellow member had posted a google sketchup drawing of a new case he was planning to purchase. From that moment on, I knew I had become a Mountain Modder for life...
Myself along with approximately 9 others, placed our orders with BEN at roughly the same time and the process began. BEN is a wonderful person to deal with. He is very accomidating to your wants and needs. He has done nothing but gain my long time loyalty, when it comes to computer cases and watercooling goods.
I did have a slight problem when I received my case, the laser which cuts out the holes in the aluminum sheets, apparently nudged against my rear panel. That caused the panel to become misaligned on the cutting table, therefore the mounting holes were misaligned for assembly. Upon noticing this problem while assembling my case, I immediately paniced. The next morning I called BEN and informed him of my problem, sent him pictures of the issue via e-mail, he told me not to worry it was clearly a problem caused by the metal working shop and he would make it right. He send me a new panel via 2-3 day mail along with an RMA for the damaged panel. What more could you ask of a e-tailer, than to admit the unfortunate mistake and then make things right. A big bonus in todays world.
As for the case I bought. It's simply jawdropping. BEN's anodized finish is quite simply the best in the industry. All the panels fit together seamlessly. What is the most interesting aspect of the Mountain Mods case is the weight vs strength. It is feather light, but I challenge you to try and bend it once it's assembled. The edges are rolled with jogs for a better fit. Did I mention it's modular, therefore you have the possibility for future upgrades.
Whoever is reading this review, that is borderline on buying a Mountain Mods case or not. Buy it, I promise you won't regret it.
Best Regards,
Joel G.
I'm very impressed with the design and quality of these cases. It will last much longer than the builds I put into it! Definitely a company and a case you should try out.
So in conclusion, I would have to say that this was my first and last time to buy from these people. While its a beautiful case and all that, I wish that the customer service was more in line with the price of the case. Phone support is important since people do need to speak to people at times. They got my money so they really don't need to speak to me I guess. But I have a few more forums to vent my frustrations.
They packed and shipped by 1pm.
Paid for 4 day Fedex and surprised to see it scheduled for delivery on Saturday.
Received case Saturday which was double boxed with 3" fill space on both sides.
Looks like they used saran wrap/shrink wrap for the misc parts and layers of cardboard between panels.
Looks like everything is correct just didn't come with instructions.
Update 10/17/2010
Found out there was a problem with my case 2 weeks ago when I started my build they sent me a replacement part using Fedex Ground after I paid a deposit, which I expect to see refunded around the 20th whenever they receive the messed up part.
I do recommend buying extra screws as they only provide a what is said in their online instruction manual.
Possibly different on/off and reset switches as the ones provided use a screw down method to attach the wires.
Update 10/21
They received my back panel and refunded my deposit.
A little more money than some of the other top of the line cases out there, but you really do get your moneys worth with a MM Case.
Great service too.
Then, last month, I needed a bunch of case parts, so mountain mods was the first place I looked.
I ordered a lot of gadgets and I was really surprised when I received an email telling me that the order was shipped...on the same day I placed it!! GREAT!!
The order arrived in a few days. Nicely packaged and no backorders.
Thanx MM...I'll be back! :)
duff
Don
However, I do have a few things I want to ding both the case and also support on. On the case side, I find that for the amount of money spent on this case it is a shame that they don't include either a case speaker or a couple of front mount USB ports. In fact, they don't even offer a panel with front mount USB ports on their website or an option for them on the front panel built into the front panel. And I find it totally ridiculous that they don't include a simple case speaker with a case that costs well over $300 and they also don't even offer a case speaker as an option to buy on their website. Not even one of those cheap little mini speakers that are mounted on the plug that connects the mini speaker to the mobo that I've seen included with $30 tin can cases. But overall it was a positive buying experience with Mountain Mods.
And that brings up the support side, which in my case was pretty good until the last time I tried to have communications with them. During the buying phase I had excellent service from Mountain Mods both by telephone and by email. But after I had bought the case and found that it didn't include the case speaker, I emailed them asking if they knew of a place that sold them. I never got any answer back from on this issue. No communication at all. It's like they didn't want to help out their customer after they had made a sale. Overall, a rather mixed bag, communication-wise for me.
Usually stable businesses have more than 5 authority websites mentions, this one has 20 authority websites mentions and 0 mentions in other websites
Mountainmods.com Review
No description for this company.
Mountainmods.com Customer Service Contacts
No contact details for this company.
Share the company's rating
Share Preview
Is this your company?
Access SmartReviews free tools for businesses and start getting closer to your customers today!
Alan W.
3 years ago
review by kacansas47