MPLamps

3.3 / 5

MPLamps

3.3 Average
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

3.3 / 5

Trust Score

2.7

Reviews

1

Social

5

Featured

5

Technical

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  • This website has existed for more than 3 years
  • We found several negative reviews about this site
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Reviews Analysis

9

reviews

vs

0

AI declined reviews

0%

NON VALIDATED REVIEWS

Based on 77 reviews

Smart.Reviews

3.3

9 reviews

Trustpilot

4.7

68 reviews

Mplamps.co.uk Review

Please call us 44 0 20 3384 4091 or click above MyProjectorLamps sells Projector Lamps and Projector Bulbs for every major brand

Mplamps.co.uk Customer Service Contacts

No contact details for this company.

Last update: Fri, Feb 9, 2024 3:57 PM

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Mplamps.co.uk Reviews & Complaints (9)

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delivery 3.5 /5

price

quality

customer service 3 /5

on-time

I ordered the lamp on your website because it was written "on stock" and because of the "3 days delivery time".
Unfortunatly, you do not have the product and you annonced me a 2 weeks time minimum for the delivery !!
No more news unless a proposition for send me back the delivery costs. At his time, I do not have the lamp..... !
2

3 years ago

review by MARTON BERTRAND

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I needed a projector lamp urgently, they advertised next day delivery which cost me £17.39. The lamp eventually arrived a week later and didn't work. I had to send it back to Holland, yes Holland. They promised me a refund for the lamp and the postage. 3 weeks later after numerous phone calls and promises I am still waiting for a refund. When I ring them up they can't speak to their accounts department as it is in Canada and they are asleep!
I wouldn't recommend anyone use this firm at all!
1

3 years ago

review by J Houseago

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Took two weeks to receive delivery Not good enough
Luckily old bulb was not quite dead so didn't cause too much anguish
2

3 years ago

review by stephen kanek

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Ordered a lamp from these guys that was needed for a pub before a big game, lamp arrived over 10 days later, was expecting 1 to 2 days max.
When the lamp arrived we hired an access tower at a cost of £120 to install the lamp in the projector, new lamp received is faulty (extremely low output brightness) ended up putting old lamp back in the projector, conacted MPL who arranged for replacement to be sent that took over 14 days to arrive after constant chasing to check where the lamp was. New lamp finally arrived, hired access tower again at £120, installed lamp and guess what this new lamp works for a few seconds then cuts out putting the projector into a fault mode, OLD LAMP put back into the projector AGAIN and works fine !!! - Order same projector lamp from a well known UK based online company, lamp arrives the next day, installed and working 100% !!! speak with my projectorlamps who advise I send the faulty lamps back to them in Holland at MY cost and they will credit within 14 days, Credit finally arrives back in my account for £54 less than I originally paid !!!! - So overall after all the embarrassment with my customer, the cost of the access tower x 2 - £240.00 - labour costs for engineers £130.00 + the £54 i was under refunded Im not out of pocket for over £424.00 !!!!! - Thanks so much myprojectorlamps !! will never use again and would advise others to stay clear !!!
1

3 years ago

review by Dave Charman

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Excellent service over the Xmas holidays, next day delivery, all working perfectly, came to the rescue or no cinema room over the holidays which would have been a big disappointment !
5

3 years ago

review by Paul

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Given a UK phone number and email address I hadn't realised I was actually dealing with an Amsterdam-based company.
The lamp purchased unfortunately was not recognised by the projector - I thought likely a cheap copy - but the supplier suggested 'the chip must be faulty' and in fairness another was despatched promptly. They explained that the lamp was from a respected manufacturer (and as used by Panasonic in the original) but the module it was mounted in was myprojectorlamps own supply.
A delay in installation was inevitable due to the projector being mounted high on a gantry but myprojectorlamps were OK that the faulty lamp return would be delayed beyond their initial requirement.
Three days after its arrival back in Amsterdam however, I have had to request the refund of my postal cost of almost £14. Maybe they have yet to test the lamp and be convinced .....
Never did refund my return postage cost for the original faulty lamp. Won't use them again.
2

3 years ago

review by Keith Cheasman

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I have used MPLAMPS.CO.UK on 2 occasions now, and the service i have received on both occasions has been excellent. The lamp has arrived on time. I would definitely recommend this company. :D
5

3 years ago

review by Customer

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Ordered a projector bulb on 8th Feb. Today is the 1st March, and still no lamp. I was sent the wrong bulb size originally and have had to wait for it to bet back to source before another one was sent. Customer service has been very prompt and polite, but I still don't have a projector that works!
1

3 years ago

review by Stuart Lowe

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field.
3

by Smart.Reviews

Mplamps.co.uk Review

Please call us 44 0 20 3384 4091 or click above MyProjectorLamps sells Projector Lamps and Projector Bulbs for every major brand

Mplamps.co.uk Customer Service Contacts

No contact details for this company.

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