Were Sorry

4.5 / 5

Were Sorry

4.5 Great
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

4.5 / 5

Trust Score

4.2

Reviews

4.5

Social

5

Featured

4.5

Technical

Is mscdirect.com legit?

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  • The site has mostly good reviews
  • The SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account found with large audience
  • Instagram account found with large audience
  • Business is mentioned on Wikipedia
  • Linkedin account found with large audience
  • The company has an ANDROID app
  • The company has an IOS app
  • Pinterest account not found
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We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

30

reviews

vs

0

AI declined reviews

0%

NON VALIDATED REVIEWS

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Based on 33 reviews

Smart.Reviews

4.5

30 reviews

Trustpilot

2.8

3 reviews

Mscdirect.com Review

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Last update: Wed, Mar 9, 2022 1:55 AM

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Mscdirect.com Reviews & Complaints (30)

I would not order from you because I only had a certain amount of money on my debit card & I wanted to order 2 taps but didn't have enough so I reduced my order to one and still the shipping was the same as if I were ordering 2!!! I cannot understand that when its an item that weighs probably only 2 ounces so instead I bought from Amazon and got it cheaper plus less shipping.
2

3 years ago

review by Bratwhateley A.

Have ordered from MSC for years, products most always in stock and next day delivery..
5

3 years ago

review by Jtb14 R.

My order was received in a very timely manner (I think 2days) and it was all there (no stuff on back order) unlike some of the other vendors I have used in the past!! Keep it up!! :)
5

3 years ago

review by Eugenelenfest E.

I received my order very quickly, only 1 day after placing it - as promised. I was very well pleased with the service.
5

3 years ago

review by Johncarolyn B.

I like the idea of knowing my order will be here the next day.
5

3 years ago

review by Epuroll I.

I thought that it was important to let others know especially in this economy that I have been a customer of theirs for the past 6 years! They have always been helpful kind and professional, what I mean by that is if you call because of a question or issue they address it! They don't treat you as if your a nuisance as others have treated us, its why we continue our relations and look forward to the future together! Thank you and keep up the good work!
5

3 years ago

review by Cprelectric A.

I've been ordering from MSC Direct for a number of years now and they make it very easy for me.
5

3 years ago

review by Dchristopher G.

I order from MSC at least once a week. The process is seamless and efficient.
5

3 years ago

review by Up.nort Q.

MSC's pricing was 33% higher than another DuMont vendor. MSC'S service was exceptional, but the price was ridiculous.
2

3 years ago

review by Reggen J.

msc has help are shop a great deal over the last few year
has reduced are cost of tooling and shipping we now have
the supply point and it works great
5

3 years ago

review by Tom85298 P.

I did not notice that my item ordered Sunday night would not be processed until 24 hours later. Delivery on Tuesday turned out to be ok.
4

3 years ago

review by Nedlongenecker H.

I have always used MSC for products that they deliver next day to my shop. Very satisfied customer.
5

3 years ago

review by Dadman G.

Charged me over $16 to ship a $3 product. Product arrived in poor condition. Ignored many requests to cancel my order. Complete ripoff.
1

3 years ago

review by Markmadison T.

I'm not real good with ordering online the last change worried me but it is going well now thanks for the ex service Randy
5

3 years ago

review by Buildit82938 A.

It is still a little difficult finding what you are looking for because the descriptive language for the search varies dramatically from one company to another and from my generation to todays' vernacular.
4

3 years ago

review by Ronaldsouthard B.

I thought I was buying a full frame +2 lens by the looks and description of the product. The glasses only have a small portion of +2 lens at the bottom. And to think I paid $32 for this crap! Sheezus...
1

3 years ago

review by Buchanan6842 M.

I was very satisfied with the help I was given and I now know
what to do when I have trouble entering part numbers. I do
find your new system to be a tad difficult at times and loved
the old system for the speed it gave me. Thanks!!
5

3 years ago

review by Pagent A.

receive my order in one day
5

3 years ago

review by Paulstoeffler L.

always good service, I do about 5-7 k a month in business
5

3 years ago

review by Jcastleberry S.

MSC always has what we are looking for, and it is always delivered in 1-2 days
5

3 years ago

review by Edwardwiehagen S.

Mscdirect.com Review

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