Cheap Hajj Umrah Packages - Flights Hotels 2020 - 21

3.4 / 5

Cheap Hajj Umrah Packages - Flights Hotels 2020 - 21

3.4 Average
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

3.4 / 5

Trust Score

3.3

Reviews

1

Social

5

Featured

4.5

Technical

Is muslimsholytravel.co.uk legit?

  • Many trusted websites are linking to this site
  • The SSL certificate is valid
  • This website has existed for more than 3 years
  • We found several negative reviews about this site
  • Facebook account not found
  • Instagram account found but audience is small
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Linkedin account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

4

reviews

vs

0

AI declined reviews

0%

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Muslimsholytravel.co.uk Review

AtOL IATA protected hajj umrah travel agent that arrange Cheap hajj umrah packages hajj umrah flights and hotels for people in UK For latest Umrah hajj travel package 2020 visit our website

Muslimsholytravel.co.uk Customer Service Contacts

No contact details for this company.

Last update: Wed, Mar 9, 2022 4:30 AM

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Muslimsholytravel.co.uk Reviews & Complaints (4)

Filter reviews by tags

delivery

price 3 /5

quality

customer service 3 /5

on-time

We had a great Umrah time with Muslim Holy Travel. All the staff members are very sensible and humble indeed. From booking, flights, accommodation, and transportation everything was superb. We had an ideal time indeed
5

3 years ago

review by Eshal A.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

There is nothing better than a peaceful spiritual journey to the House of Allah (SWT). Muslims Holy travel has made it happen for me. A proper guidance was provided on the rituals and facilities were also up to the mark. I am very grateful to the team.
5

3 years ago

review by Abbas A.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Unless you want a very stressful booking experience then please do not book or waste your time with Muslims holy travels! They initially quoted me a package and requested I pay a deposit to secure the package deal, i paid a deposit of £60 and they had informed me that the price they had quoted me initially will remain fixed. However, a few days later i got a phone-call from the agent saying that the package cost had increased and that i will need to now pay an additional £70 per person. I was desperate to book my umrah trip and so i agreed to the package price increase. A few more days passed and i had not heard from the agent or anyone else at the company, i reached out to discuss the status of my booking and the manager had informed me that the original fee quoted by the agent was actually incorrect and the agent should not have quoted me a fee so low (so the agent had therefore quoted me a fee he knew he could not fulfil!). He went on to say that flights also not been reserved for my booking (when i was previously told that they were!) and so i had to change my booking to different dates! The manager then said i need to pay an additional £60-£70 per person due to flight changes. So not only did the agent quote me a fee for the umrah package that he could not fulfil, they then increased the package price on 2 separate occasions AND i had to change my umrah dates as they told me they had reserved flights for me when they had not! I lost all trust in the company and decided to not proceed with the booking and look elsewhere instead. I asked for a refund on my money, i emailed AND called them requesting a refund, the agent said he will follow up on my request for a refund however he did NOT get back to me. In fact, i had to follow up again to ask if i would be receiving a refund. I was told i could not get a refund because of company policy, perhaps they should have a company policy to offer good customer service. Absolutely appalled by this company! Please avoid!
1

3 years ago

review by A. K.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field. We found that this business has an Instagram page, where they communicate with their customers using images and videos. This is usually an indication that the business has some visual aspects that it wants to showcase.
3

by Smart.Reviews

Muslimsholytravel.co.uk Review

AtOL IATA protected hajj umrah travel agent that arrange Cheap hajj umrah packages hajj umrah flights and hotels for people in UK For latest Umrah hajj travel package 2020 visit our website

Muslimsholytravel.co.uk Customer Service Contacts

No contact details for this company.

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