NUVO HOMES

Im currently building 2 homes with NUVO and very happy. I live interstate and up in Brisbane only on a monthly basis so it is important to have faith in the team to build what was planned, which I have . I get regular updates from the foreman and site manager via photos and emails and if I have questions or phonecalls thye are answered within hours or emails responded to that day. They are building on time and to cost as per the plans approved and getting good feedback from neighbours in the area about the quality of the build. The planning process can be overwhelming but this was also a good experience as Bill and I had many meetings to get the desired design at the desired price and was he always very accomodating but importantly . The block had some challenges to it , but Bill managed to come up with a plan that was affordable but high in quality . Once the building started it was full steam ahead but due to the challenges with the block it was slightly delay ( the only frustration ) but this is common in construction with tougher blocks.

I built a property with Nuvo homes and everything was going well in early days. The sales agent was lovely to work with and pretty responsive, although some prompting for revised quotes and updates was needed. Once we got to site, it seemed to be running smoothly but then issues started appearing. Things were installed wrong, contrary to specification, significant mistakes were made, the Site supervisor went weeks without providing an update to the progress of the build, and several finish issues were noted. As we got closer to Practical Completion, more and more issues became apparent both in the build and from an admin side. Wrong variations were noted, and had I not reviewed contract spec and noted some PC items which were not used or allocated (builders pole not needed) I would have paid $3400 more, and it was only noted when I mentioned it. They provided 1 days notice until Practical Completion, which was a day after contract date, and then argued what 5 business days meant. They also didn't know the small lot code of Brisbane - as such I (someone with no building experience) had a debate with the OWNER of the company due to what I saw as unneeded privacy screens and low and behold - the certifier from council confirmed this. This saved me over $2000 as I fought for it to be credited. The management team in their office don't know what is happening onsite, and there is no control over their contractors. They wait 3 and a half weeks for a painter to get to site, they have poor time management. The handover happened without having gas run from the meter into the property - and the meter was only noted missing 3 weeks before handover. We spent 2 weeks after Practical completion without gas to the address, but they only gave us 4 days worth of Liquidated damages. The last nail in the coffin was the damage their contractors did to the grassed area out the front of the property on the footpath (council land) - they consistently parked there and placed building supplies on the footpath but when they were queried over rectification, they said there was no proof it was them. This was after their site supervisor acknowledged the issue and said he would sort it out - only issue was this was the site supervisor they fired mid build - so in the end I had 3 during the whole thing.

Take your custom designs elsewhere as you will have nothing but heartache and arguments.

We browsed the web and found that this business has an active Facebook page. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We discovered that the domain for this business is relitevely new, which means that it could be a start-up business that does not yet have a huge amount of customers. We found that this business has an Instagram page, where they communicate with their customers using images and videos. This is usually an indication that the business has some visual aspects that it wants to showcase.