3.5 / 5
Trust Score
3
Reviews
2
Social
5
Featured
4.5
Technical
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- Many trusted websites are linking to this site
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Reviews Analysis
3
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vs
0
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0%
NON VALIDATED REVIEWS
Usually stable businesses have more than 5 authority websites mentions, this one has 12 authority websites mentions and 1 mentions in other websites
Based on 3 reviews
Smart.Reviews
3.5
3 reviews
Occamera.com Review
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Last update: Wed, Mar 9, 2022 1:18 AM
I called and asked how that could be given the story I was told about the previous owner. The store owner called Fuji and reported back to me that there's no way to know how many pictures had been taken- the camera doesn't keep track of that number. It can be reset or even set to a number of your choice in the menu but Fuji didn't add any code to keep track of the total picture count. Even had a Fuji rep call me and state some new cameras will ship with file numbers starting at 4000. ??? That may be but boy what a convenient coincidence... 4000. I have a friend who is a long time Fuji owner and a professional photographer- on an earlier occasion he called Fuji professional tech support with this same question and was told the camera doesn't keep track of the overall picture count but they didn't say that cameras ship at anything but file number 0. The rep that called me also said nobody's ever asked him how to find out the picture count of this camera. To me that casts doubt on his honesty or experience as that's a very common question. Any time a camera is sold in used condition that's the first question asked after cosmetic condition.
After I returned the camera for a refund the owner of the store called to make sure I knew he did everything he could. He didn't care that his employee lied to me- barely let get a word in edge-wise. Double fail- first his employee lied then he failed to admit the possibility that the camera had been used far more than what he claims. Instead of asking me what it would take to make me happy, which wouldn't have been much, he just kept repeating himself and interrupting me any time I tried to say something. Recommend you stay away from this vendor.
Usually stable businesses have more than 5 authority websites mentions, this one has 12 authority websites mentions and 1 mentions in other websites
Occamera.com Review
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Bottom line: Excellent customer service, and yes, I'd purchase through them again.
More info, if needed:
The store's sales team did an excellent job from start to finish. I was semi-skeptical at first about them having this lens in stock, so I called, whereupon I received great customer service. They answered my questions professionally and gave me a good feeling about purchasing through them.
I went ahead and ordered the lens from OC Camera via amazon.com. OC Camera sent me notification right away that it had been shipped, but later that day one of their reps called to inform me that there was a slight delay and it would be mailed the following day. I called the next day to make sure and again, great customer service. They mailed the lens out as promised, gave me my tracking number, etc.
Lens arrived on time and in excellent packing shape. Lens was also what it was purported to be: US version, new, in good shape.
Regarding price: the lens was $100 more than I was seeing it at places such as Adorama, though, given that OC Camera had this backordered lens in stock, I feel the price was acceptable. In fact, other places (with less than stellar reputations or even in Hong Kong) were asking more for the lens, so no complaints there.
I struggled for awhile with whether I should buy this lens from a dealer in Hong Kong or a few places in NYC that had imported lenses and also less-than-stellar reputations, but, I'm really glad OC Camera finally had this lens in stock.
Excellent customer service, and yes, I'd purchase through them again.
3 years ago
review by Echigliak M.