onestopshopcatalog.com

Not sold at the advertised price, after I placed the order I received a call saying the shipping was quoted wrong and when I continued with the order because of the late date (wanted to receive it by Christmas still) it added over $100 to the price. I was really disappointed and then I ordered a grill cover that was advertised on the page with the grill and when it arrived it was the wrong cover...it was huge and will not work. Thoroughly disappointed in my purchase from this seller, I would not purchase from them again.

Researched the product I needed for a while and kept returning to onestopshopcatalog.net, as it had the lowest price by nearly 40%. The site isn't the most modern, and the company uses the yahoo shopping baseline, so I knew it was a small business. There was nothing on the store in any reseller rating sites I could find.

I took the plunge on Saturday morning, and recieved my confirmation quickly. I went with the cheapest ground shipping, which was resonable for the weight of the product (large battery charger), and was a bit surprised when the product arrived Wed evening. Alot quicker than I expected honestly, which told me they didn't let the order sit around. So bonus point to the store already.

Knew something wasn't write with the product as soon as I opened the manufactors packaging. Something smelled funny, as in burnt. Inspected the charger and it appeared new, not a scratch, marr or anything, but it smelled. Plugged it in and nothing, no indicator light, nothing and the smell increased. Tried one of my batteries for a moment, no change in indicator lights so I was pretty sure my nose called it right from the start, the unit was defective/DOA/etc. One strike against manufactorer, but now I was going to see how well this online store handles things.

Wrote an e-mail in the evening explaining the series of events and the request for replacement product and arrangements for returning the defective product, and sent it off. I woke on thur. morning to a short and appologitic e-mail from them, stating the replacement would be shipped out that day and how to return to them the defective product. So more cuddo's to them.

While I've had my share of problems with online shopping, and even in store shopping, sometimes defective products just get home with us. I think the manner a store handles that, especially online, really tells the story.

So many cuddos to onestopshopcatalog.net

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