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The state of the turf was very poor on delivery. Some rolls were yellow, some were brown, and none of them were green as they're supposed to be. Also, some of the edges were torn and some of them were not straight at all making it impossible to align two rolls together. There was also plastic stuck to the turf that I couldn't remove. When I called this morning to discuss my order I was shocked that the representative on the phone hardly let me explain my problem to start with and kept interrupting me. I was told repeatedly, and with a lot of attitude, that the state of the turf was due to the hot weather and it being wrapped (wrapped and unwatered) for a day before delivery! I have been told to keep watering and call back in a couple of weeks if the turf does not recover. I am of course very disappointed with the state of the product on delivery, the money spent with this company including topsoil, the hours spent in labour and more importantly the arrogance of the representative and how my complaint was received and dealt with. I've taken pictures and videos of its state as soon as it was delivered for the reference.

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