orbitsat.com

I bought 5. Only 2 are working becasuse they were for backup use. It is impossible to change out the batteries even with their"opener". The seal gets stretched out, and you cannot close it again. Waste of money

I was not told that there was a contract required to purchase my DIRRECWAY one-way satellite internet system. The information did not appear anywhere during the ordering process, or any subsequent confirmation email. I only found out about it when I checked the status of my order. I was not called on the phone to inform me that my order was delayed because of this contract. This caused several days of unnecessary delay. The process of having to fax in the completed contract was also very cumbersome. The overall customer service experience was very poor in my experience. I was unable to get answers to my questions about shipping dates. Some information I was given was incorrect. I spoke to a customer service supervisor to make a formal complaint and was treated very indifferently. This person did not care about my complaint. They simply told me that this is the way it works.

The company promises "ships in 24 hours" all over their website. if you call them and ask, they say sure, get your order in by 12 noon, and your order will ship today, if not tomorrow. for the next 2 days, they can't tell you when it ships and can't provide a tracking number. after 2 days, their story is, and i quote here, "normally, 24 hours to process the order, 72 hours to ship". she also went on to say "it probably has already shipped". don't believe them when they say 24 hours to ship.

I purchased a 2 room RCA system and was very impressed with the company the equipment was delivered within two days and the installer had called me to the 2 nd day. I had my dish installed on Wednesday the 26th. I had a very good experience with this retailer and actually referred both my father and my sister to their company.

--Six Charged in Connection with DDoS-For-Hire Case
(27/26 August 2004)
Six men have been indicted on charges stemming from an alleged
distributed-denial-of-service (DDoS) attack-for-hire scheme. Jay
Echouafni, CEO of satellite television company Orbit Communication, and
a business partner allegedly hired four people to launch DDoS attacks
against competitors' web sites. The attacks, which began in October
2003, caused $2 million USD in lost revenue and direct costs to three
Orbit competitors and an ISP. Echouafni posted $750,000 USD bail this
spring and is believed to have fled to his native Morocco. The charges
in this case were brought as the result of the US Justice Department's
Operation Web Snare (see below).
http://www.techweb.com/wire/story/TWB20040827S0003
http://www.securityfocus.com/printable/news/9411

I got my free 4 room Directv system in 3 days and it was installed the same week. I am very happy with this company. Their service is excellent. I liked the fact that they are open 24 hours per day. Very professional company.

We searched online and found that this business has an active Facebook page with 112 followers. From our experience this can indicate that the business is either not actively engaged with online communication or is new and growing. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field.