Parcel Monkey

4.6 / 5

Parcel Monkey

4.6 Great
For scoring calculation, we evaluate more than 25 parameters.

4.6 / 5

Trust Score

3.3

Reviews

5

Social

5

Featured

5

Technical

We are evaluating more than 25 parameters for scoring calculation.

Reviews Analysis

4

reviews

vs

0

AI declined reviews

0%

NON VALIDATED REVIEWS

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About Parcel Monkey

Compare cheap parcel delivery & courier prices with Parcel Monkey! We compare all major couriers to get you the best services & delivery rates.

Contact

Eastleigh, Hampshire

Last update: Fri, Dec 4, 2020 10:41 AM

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Review parcelmonkey.co.uk

Parcel Monkey Reviews (4)

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delivery 1 /5

refund 1 /5

Not just bad, appallingly bad. If there were a no star option I would have ticked that, most was down to hopeless Parcelforce but as Parcelmonkey use them it's their problem. I'm now persueing a compensation claim and have demanded my money back. After sales seems to be run from India and there is no hurry to help with every question getting an off the shelf reply, 28 calls,4 promises of delivery and 8 of call backs all lies. Avoid! Stop press! 5 days later and now this shower are hiding behind technicalities to deny me a refund! So their contract to deliver in 48hrs is it seems not worth a jot..in their eyes at least. A small claims court ( which is undoubtedly where this has to go) will I suspect disagree. Parcel monkey/Parcel force after sales = fob off and excuses nothing more, empty words and straight lies from beginning to sorry end, I would rather walk to collect a parcel than contemplate using these con artists again.
1

4 months ago

  •  

review by Jim James

#delivery(1/5) #refund(1/5)

Your service is disgrace! I sent parcel from UK to my address in Italy. I gave you correct details but you made mistake on the label. I contacted you to report problem but you said it will be ok. It’s not. It was like talking to wall or robot, you were full of promises but no real help. You don’t deliver parcels yourself but you are supposed to do labels right and not make mistakes.
1

4 months ago

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review by Irena

I would give them 0 if I could have. I sent a parcel of 2 handbags for a cousins wedding to Pakistan. The parcels never arrived in Pakistan. Instead they received a pair of boots. When I complained... they are extremely difficult to get hold of as they have no contact number, everything is done via live chat.... they did not resolve the situation at all. According to them, the parcel I had sent had been delivered. They closed down the query, no compensation, no nothing. These guys are a bunch of cowboys. Do Not use, or use at your own risk.
3

11 months ago

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review by Mrs Saeed

We found that this business has an active Facebook page with 8165 followers. From our experience this can indicate that the business is trustworthy and popular among people. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field. We found that this business has an account on LinkedIn, which could be used for posting job opportunities, researching other companies, promotion and client attraction. We discovered that this business uses Twitter for networking with their clients and promoting company news and updates.
5

by Smart.Reviews

About Parcel Monkey

Compare cheap parcel delivery & courier prices with Parcel Monkey! We compare all major couriers to get you the best services & delivery rates.

Contact

Eastleigh, Hampshire

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