4.3 / 5
Trust Score
3.3
Reviews
5
Social
5
Featured
5
Technical
Is parkseed.com legit?
- Many trusted websites are linking to this site
- The EV SSL certificate is valid
- This website has existed for more than 3 years
- Facebook account found with large audience
- Business is mentioned on Wikipedia
- We found several negative reviews about this site
- Instagram account not found
- Pinterest account not found
- Linkedin account not found
- Twitter account not found
- Youtube account not found
Reviews Analysis
20
reviews
vs
0
AI declined reviews
0%
NON VALIDATED REVIEWS
Usually stable businesses have more than 5 authority websites mentions, this one has 13 authority websites mentions and 0 mentions in other websites
Based on 2138 reviews
Smart.Reviews
4.3
20 reviews
Sitejabber
1.68
34 reviews
Trustpilot
2.7
2084 reviews
Parkseed.com Review
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Last update: Wed, Mar 9, 2022 1:07 AM
I live in Ohio which has a limited growing season so young plants received in the middle of June, if they survive the summer heat, would not have time to mature and produce many tomatoes by the end of the growing season. With this in mind, I requested that my order be cancelled and my money refunded. The response I received was: "Unfortunately we cannot cancel your order". I asked to speak to a supervisor and after several minutes of stalling, Jessica finally connected me to Chantra who said she was a supervisor but again said she could not cancel my order. She did offer a solution; Refuse the order when it arrives and it will be returned to their vendor. Their vendor will in turn notify them that the order was refused and then they would refund my money...sometime in July or August. I said I did not want to wait 2-3 months to get my money back and asked to speak with her supervisor, Brad. Unfortunately, Brad (and all of the other upper management people) was in a meeting and would have to call me back. I will contact my credit card company to see about getting my money back.
In doing some research on the internet, I discovered that Park's Seed has had a long history of not being dependable when it comes to fulfilling internet orders. And their customer service stinks!
I ordered from them last year and had no problems so based on that, I would say you have a 50/50 shot at getting your plants! Beware!
Over a month ago I placed 2 orders with Park Seeds, totaling nearly $100. I have NEVER received my order, nor has it even been shipped. After numerous attempts to contact Park Seeds via email and telephone, I finally spoke to a live person....after 90 minutes on hold. She told me (very rudely) that 1. Although my order and payment had been received , it had not been shipped and they had no idea when it would be 2. No, I could not cancel the order 3. No, my money would not be refunded 4. (In effect) I could go jump in the lake.
This constitutes fraud, and internet fraud at that. They have my money and I have nothing. Sounds like stealing to me!!
UNLESS YOU LIKE TO THROW YOUR MONEY AWAY, STEER CLEAR OF THESE CROOKS!
But lately they must have a bunch of really crappy employees working there, or they are VERY short staffed, because orders take FOREVER to ship, they never respond to customer service emails, they take days to respond on social media, they don't answer the phones.
I have a couple of orders I placed on May 19th and May 26th that have shipped (minus one packet of seeds that was supposed to ship on June 1st and still hasn't as of the 4th), but the tracking numbers still say they are invalid on every single shipping company I checked, including UPS, DHL, USPS, FedEx, and a few other smaller companies.
This is absolutely unacceptable given the planting window for what I ordered is rapidly closing. It's been 16 days since I placed my first of these two orders, and I still don't even have a valid tracking number!
And of course their website is completely devoid of any notice that they are experiencing shipping delays and horrible delays in responding to customer service requests, so people are still ordering, completely oblivious to these unacceptable delays.
This is so heartbreaking, as I ordered the seeds for my very first garden back in the 80s from them when I was only a tween, and I've always ordered from them whenever I've had a garden.
They've gone downhill terribly, and I don't expect them to be in business much longer if this continues. They're alienating their loyal customers very quickly.
Usually stable businesses have more than 5 authority websites mentions, this one has 13 authority websites mentions and 0 mentions in other websites
Parkseed.com Review
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3 years ago
review by Tkle H.