3 / 5


3 Average
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

3 / 5

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We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis





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Based on 721 reviews



10 reviews



4 reviews



4 reviews

Reviews io


47 reviews



656 reviews Review

Passiontec 10003 Low pricing 9655 250000 customers 10003 Extensive stocks 10003 Fast delivery 10003 Flexible payment terms 10003 Reliable service 10152 Save money now Customer Service Contacts

No contact details for this company.

Last update: Tue, Sep 7, 2021 2:35 AM

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delivery 4 /5

price 4.8 /5

customer service 4 /5

Excellent service, delivery and product. 1st time I have used this company and such a great experience. To be honest I was apprehensive about a having to use the direct bank transfer when I didn't select the PayPal option thinking I would be paying by card. All went smoothly and nothing to work about. Even their customer service number was answered quickly and again great service. Delivery was fully tracked and arrived in the 4 days they advised after payment cleared. Well packed and product was perfect. Will used again especially when saving nearly 15% on the best uk price.

1 year ago

review by Mark Knights

#delivery(5/5) #price(5/5) #customer service(5/5)

Fantastic service, my bandsaw was ordered Friday evening and arrived in England on Wednesday morning. The item was in perfect condition and a unbeatable price. Thank you for a great service and I’ll be using you again. Regards Nick Stephenson

1 year ago

review by Nick Stephenson


Great product prices but I am not happy with the much higher shipping charge when paying by PayPal, more than double the shipping charge if you pay in cash in advance. However, paying in cash is not economic because of the high bank charge for transferring money to Germany. Please can you look into your policy and try to reduce the PayPal shipping charge. I would buy many more products if it were more reasonable.

1 year ago

review by H Brunt


First timer with these guys, was a bit dubious at First because couldn’t believe how cheap they were for the Makita dab radio and 6ah battery, I saved £30 in total, arrived in 4 days ?? Definitely will be my go to company now for work gear Excellent service

1 year ago

review by K Tralau UK

Order came within 4 working days think that is great with everything going on best price out there, great service

1 year ago

review by Ryan S.


Very efficient and fast service- received item that was considerably cheaper than any retailer in the UK within 3 days of ordering from Germany

1 year ago

review by Deleted User

passiontec What a bargain less than half price delivered to my door within three (days back of the net) Germans showering us Brits how to grab a deal if you got this far just hit pay and be savvy shopper (nice one passiontec)

1 year ago

review by Tony From


I ordered a Karcher K5 pressure washer from because it was cheaper than anywhere in the UK (including delivery) and the reviews I read were generally good. This was a mistake. My first error was in the buying of the item. I tried to do through the Paypal link but every time I got to the end of the process it had changed my address to Germany not the UK. To ensure that I got it to the right address I did an international bank transfer (it had been some time since I had done one and I confess I didn't realise that it would cost me £25 for the privilege which negated my cost saving). Eventually the payment went through and the item was delivered. This is where the problems began. The machine had obviously been used as it was full of water and had significant damage to the pressure line and the carcass. The company had sent me an email from the customer services department asking if I was happy with the product. Obviously I wasn't and sent and email back with the details and a couple of photographs. Kirsten Fischer(the lady I have the misfortune of dealing with) then decided to reply to my email in German which I did my best to translate using Google Translate and another program. The gist was I should send it back if I wasn't happy at my own expense and denying that there could have been any prior damage or use and inferring that I must have done it myself. Well I know I didn't do it because as it was delayed I ended up having to go offshore before it arrived and asked my wife to open the box and have a look at it when it arrived. I sent the Kirsten an email asking for clarification and a quote from the Consumer Rights Act explaining that it was incumbent on Passiontec to pay for the item to be collected not the poor sod who had the damaged goods delivered to them to pay for it's return. Once she started to correspond in English again she also mention a possibility to take it to a 'workshop'. I have asked what this actually means repeatedly but all I get back is the same message "You have the possibility to bring the article to a workshop near you or to send the article to us. If you would like to send the article to us, we kindly ask you to frank the goods adequately and to pack them safely." which is a bit of a joke. So that's where I am at the moment trying to get to speak to someone else but basically banging my head off a brick wall and, apart from the underlying inference that I'm not telling the truth, faced with a considerable bill to send a 25kg machine back to Germany. Not great - recommend this company? I don't think so.

1 year ago

review by Robert Light

#delivery(3/5) #customer service(3/5)

Great price and only took 4 days to get here (North Wales) from Germany.

1 year ago

review by David Parry


We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field.

by Smart.Reviews Review

Passiontec 10003 Low pricing 9655 250000 customers 10003 Extensive stocks 10003 Fast delivery 10003 Flexible payment terms 10003 Reliable service 10152 Save money now Customer Service Contacts

No contact details for this company.

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