2.8 / 5
Trust Score
2.5
Reviews
1
Social
5
Featured
3
Technical
Is pcpartsohio.com legit?
- Many trusted websites are linking to this site
- This website has existed for more than 3 years
- We found several negative reviews about this site
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Reviews Analysis
8
reviews
vs
0
AI declined reviews
0%
NON VALIDATED REVIEWS
Usually stable businesses have more than 5 authority websites mentions, this one has 18 authority websites mentions and 0 mentions in other websites
Based on 14 reviews
Smart.Reviews
2.8
8 reviews
Trustpilot
3.8
6 reviews
Pcpartsohio.com Review
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Last update: Wed, Mar 9, 2022 12:28 AM
The price was excellent and the service was very good. My only complaint is that we were not emailed when our package shipped -- although we did get an email telling us it had been delivered.
First of all, they are one of the slowest shippers on the internet. Most orders take 7-10 days to get and we work one state away!!
We placed about 6-7 orders with this company and every time were disappointed in the shipping time. Secondly, no shipping notification. They don't tell you when they ship.
Third, they charge your card the day you place the order, even if they don't have the stuff in stock. We don't think a card should be charged unless the items are in stock or when the order ships.
Our most recent experience was horrible. We ordered 5 hard drives and 3 motherboards. Got a message on the home phone (even though we listed the biz phone number on the order) that just told us to call them. NO E-MAIL!!?? This is an online company and they don't use e-mail messages to tell you an item is out of stock!! (that's what they were trying to tell us). A week went by and I finally got around to calling them back to find out they were out of the hard drives and couldn't get them. I cancelled the order.
Note that my credit card had been charged $309.50 the day I placed the order...
So you'd think I'd get a credit on my card, right? Nope. 2 weeks later I sent them an e-mail advising them to credit my card immediately and confirm via e-mail. No credit. no e-mail. 5 days later I sent them another e-mail. no response. So 2 days later I called them and got the "the guy that handles that is out until later today I'll have him call you back..."
Still waiting for my credit...5 weeks after the card was charged...3 weeks after the order was cancelled...
Oh, and try calling them? If you don't get a busy signal you'll probably get voicemail. I rarely get a human being....and they're horrible about returning voicemail messages, too!!
Bad, bad, bad. Avoid! Avoid! Avoid!
I will quote a previous review because it says it all.
"Mike Zinner is a very rude, unprofessional and illogical person. I ordered a macbook pro part from newegg and ended up from this vendor. I contacted them that they sent out wrong part and I asked for a refund. He straight up refused to give a refund and gave some illogical reasons as to why. I will never purchase anything from them. I hope people will do some research before placing an order with PC parts Unlimited. I don't know how this business is still running and getting customers from well known websites.
I own a computer store and buy 100k on average in parts a year. I have never run into something like this.
Usually stable businesses have more than 5 authority websites mentions, this one has 18 authority websites mentions and 0 mentions in other websites
Pcpartsohio.com Review
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3 years ago
review by cjcastro