3.3 / 5
Trust Score
2.4
Reviews
2.7
Social
4
Featured
5
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NON VALIDATED REVIEWS
Usually stable businesses have more than 5 authority websites mentions, this one has 12 authority websites mentions and 0 mentions in other websites
Based on 3468 reviews
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Perfectpetinsurance.co.uk Review
Perfect Pet was set up to make the important decision of buying pet insurance simple and easy to understand, from choosing a quote to website navigation. This is the reason we created a quick quote which allows you to select the best policy for your precious pet as simple as possible. Innovation in the market is vital to us, and we have developed a unique market product in our Public Liability cover.
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Last update: Mon, Feb 14, 2022 9:12 AM
£20 to £77. Not really with my budget to start with. Colin’s stitches have burst open on my return from work today so anxiety levels high and fear of not being able to afford insurance already having an impact on stress levels. Josh listened to my worries, he was empathetic, sympathetic whilst remaining professional at all times. He checked out the host of claims and suggested an alternative which enabled me to stay with you guys at an affordable cost. I am so grateful to Josh as calling up to sort Colin’s insurance was in my list of things upsetting me. Thanks Josh you did me proud. Thankyou x
Usually stable businesses have more than 5 authority websites mentions, this one has 12 authority websites mentions and 0 mentions in other websites
Perfectpetinsurance.co.uk Review
Perfect Pet was set up to make the important decision of buying pet insurance simple and easy to understand, from choosing a quote to website navigation. This is the reason we created a quick quote which allows you to select the best policy for your precious pet as simple as possible. Innovation in the market is vital to us, and we have developed a unique market product in our Public Liability cover.
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I have a 7.5yo french bulldog (male). He always had some regurgitation and snoring issues as a dog, indications of BOAS (Brachycephalic Obstructive Airway Syndrome).
The company used them as "pre-existing symptoms and condition" to discard my claim...
No matter that my vet clarified to the company the current condition is pneumonia. NOT BOAS.
No matter that I explained to them that I am NOT claiming for any BOAS treatment but for the pneumonia related expenses (emergency clinic to treat mucus having blocked his nostrils and coming out of them and xray on his lungs), they have applied an endorsement for all respiratory and digestion related conditions on my policy...
A blanket for everything no matter whether they are related or not to BOAS as long as they are related now to respiration or digestion...
It was shocking how they used the BOAS symptoms to discard my claim for pneumonia just because they both had the same symptoms in the beginning before mucus starts to develop and my vet to diagnose it as pneumonia ... !? And equally shocking how they use those blanket type exclusions...!
In their mind, symptoms like regurgitation and/or vomiting is a pre-existing symptom.... meaning the majority of of respiratory n digestive conditions including infections like pneumonia!?!? I guess the same would have if my dog had developed lung cancer... nothing would be covered in the way they use their policy terms... regardless whether it makes sense medically... It s absolutely insane and that is what they TRULY are...
Perfect Pet Insurance people are Irresponsible! Unreliable! And dangerous for our lovely little companions, who are considered family members to most of us!
How would they feel if their human medical insurance company was discarding their treatment claim because it happened to have the same symptoms in early stages?!?! I am sure they would not want that for their children and family members right?
I am about to start the Complaint procedure in Financial Ombudsman Service with all the evidence of their poor justification, my vet's confirmation/clarification to them as per THEIR request, and my dog's medical profile and get to the bottom of that!
2 years ago
review by a Ps