Perfect Pet Insurance

3.3 / 5

Perfect Pet Insurance

3.3 Average
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

3.3 / 5

Trust Score

2.4

Reviews

2.7

Social

4

Featured

5

Technical

Is perfectpetinsurance.co.uk legit?

  • Many trusted websites are linking to this site
  • The EV SSL certificate is valid
  • This website has existed for more than 3 years
  • Linkedin account found with large audience
  • Twitter account found with large audience
  • We found several negative reviews about this site
  • Facebook account found but audience is small
  • Instagram account found but audience is small
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

7

reviews

vs

0

AI declined reviews

0%

NON VALIDATED REVIEWS

You have to be an authorized business owner in order to use this feature.
Marmot marmot.com
5 5

Trust score (5/5)

Shop the official Marmot online store Maker of performance outdoor clothing and gear for travel hiking camping winter sports and more - Marmot Marmot

Browning browning.com
5 5

Trust score (5/5)

Browning - The Best There Is in shooting and hunting sports Check out our full line of rifles shotguns pistols clothing shooting accessories gun safes knives and flashlights

budk.com budk.com
5 5

Trust score (5/5)

Trupanion trupanion.com
5 5

Trust score (5/5)

Trupanion pet insurance has one simple plan that covers 90 of veterinary costs with no payout limits Get a pet health insurance quote today for your dog cat puppy or kitten Our veterinary pet insurance can even pay the bill in minutes so you arent waiting for a reimbursement check

petco.com petco.com
5 5

Trust score (5/5)

Joseph Jewelry josephjewelry.com
5 5

Trust score (5/5)

Custom jewelry store in Seattle Bellevue specializes in unique engagement rings mens wedding bands womens wedding bands and custom jewelry Browse rose gold engagement rings sapphire engagement rings lab diamond engagement rings diamond engagement rings moissanite engagement rings Our designers work with you to create beautiful high-end one of a kind jewelry either at our Seattle Bellevue jewelry stores or design your own rin

coolglow.com coolglow.com
5 5

Trust score (5/5)

SwimSwam swimswam.com
5 5

Trust score (5/5)

Swim news swimming videos college swimming and Olympic swimming coverage everything for the swimmer and the swim fan

Buy Name A Star Gifts From Our online US Star Registry star-name-registry.org
5 5

Trust score (5/5)

star-name-registry.org

Spirithalloween spirithalloween.com
5 5

Trust score (5/5)

Shop Spirit Halloween for an incredible selection of Halloween Costumes Halloween Decorations Halloween Accessories and Halloween Makeup Use code 18SHIP75 for FREE shipping on orders over 75 Shop Now Save

Based on 3468 reviews

Smart.Reviews

3.3

7 reviews

Trustpilot

4.2

3461 reviews

Perfectpetinsurance.co.uk Review

Perfect Pet was set up to make the important decision of buying pet insurance simple and easy to understand, from choosing a quote to website navigation. This is the reason we created a quick quote which allows you to select the best policy for your precious pet as simple as possible. Innovation in the market is vital to us, and we have developed a unique market product in our Public Liability cover.

Perfectpetinsurance.co.uk Customer Service Contacts

Salisbury, United Kingdom

[email protected] 01992667330

Last update: Mon, Feb 14, 2022 9:12 AM

Write a review

Point: Average

Review perfectpetinsurance.co.uk

Photos of you review

*Supported files .jpg, .gif, .png, .webp

Perfectpetinsurance.co.uk Reviews & Complaints (7)

Filter reviews by tags

delivery

price

quality

refund

customer service

Really bad experience when I claimed for the expenses for my dog's pneumonia!

I have a 7.5yo french bulldog (male). He always had some regurgitation and snoring issues as a dog, indications of BOAS (Brachycephalic Obstructive Airway Syndrome).

The company used them as "pre-existing symptoms and condition" to discard my claim...


No matter that my vet clarified to the company the current condition is pneumonia. NOT BOAS.

No matter that I explained to them that I am NOT claiming for any BOAS treatment but for the pneumonia related expenses (emergency clinic to treat mucus having blocked his nostrils and coming out of them and xray on his lungs), they have applied an endorsement for all respiratory and digestion related conditions on my policy...

A blanket for everything no matter whether they are related or not to BOAS as long as they are related now to respiration or digestion...

It was shocking how they used the BOAS symptoms to discard my claim for pneumonia just because they both had the same symptoms in the beginning before mucus starts to develop and my vet to diagnose it as pneumonia ... !? And equally shocking how they use those blanket type exclusions...!

In their mind, symptoms like regurgitation and/or vomiting is a pre-existing symptom.... meaning the majority of of respiratory n digestive conditions including infections like pneumonia!?!? I guess the same would have if my dog had developed lung cancer... nothing would be covered in the way they use their policy terms... regardless whether it makes sense medically... It s absolutely insane and that is what they TRULY are...

Perfect Pet Insurance people are Irresponsible! Unreliable! And dangerous for our lovely little companions, who are considered family members to most of us!

How would they feel if their human medical insurance company was discarding their treatment claim because it happened to have the same symptoms in early stages?!?! I am sure they would not want that for their children and family members right?

I am about to start the Complaint procedure in Financial Ombudsman Service with all the evidence of their poor justification, my vet's confirmation/clarification to them as per THEIR request, and my dog's medical profile and get to the bottom of that!
1

2 years ago

review by a Ps

My renewal landed a day before Colin the dog was due to have an op. Going from
£20 to £77. Not really with my budget to start with. Colin’s stitches have burst open on my return from work today so anxiety levels high and fear of not being able to afford insurance already having an impact on stress levels. Josh listened to my worries, he was empathetic, sympathetic whilst remaining professional at all times. He checked out the host of claims and suggested an alternative which enabled me to stay with you guys at an affordable cost. I am so grateful to Josh as calling up to sort Colin’s insurance was in my list of things upsetting me. Thanks Josh you did me proud. Thankyou x
5

2 years ago

review by Customer

DON'T WASTE YOUR MONEY - GO ELSEWHERE! I've had pet insurance with numerous other providers for years - all claims paid with no problems. The first claim I made on my Perfect Pet policy was rejected on 'pre-existing' grounds EVEN THOUGH THE VET WROTE TO THEM CONFIRMING THE SIGNS AND SYMPTOMS OF MY CLAIM WERE TOTALLY UNRELATED TO ANY PREVIOUS CONDITION MY PET SUFFERED FROM. I've referred my case to the Financial Ombudsman and to the Royal College of Vetenary Surgeons. Do yourself a favour - pay a couple of pounds extra and go to a reputable insurance company who will honour legitimate claims. Perfect Pet Insurance has been described as a SCAM in many other posts - I would agree with that assumption. GO ELSEWHERE!!!!
1

3 years ago

review by Gary W

Do not bother - they do not pay out. I had a claim for £900 which was rejected twice, despite my vet getting involved with extra information stating that this was not a previous condition. Considering taking this further.
1

3 years ago

review by Paul Lawrence

Our 2 dogs have been insured with Perfect Pet for almost a year during which no claims have been made. Just received the annual renewal details which have demanded a 143% increase in premium. Of course, as dogs get older they become more liable to need vet care which means a greater risk for the insurer but a jump of this magnitude surely cannot be justified.
2

3 years ago

review by L. F.

Don’t use this insurance provider My claim for severe gastritis and blocked pelorus rejected as 2years ago my dog had a minor Diarrhea and vomiting ,this is classed as a pre existing condition!! Beware !! I have a bill for nearly £2000 and they refuse to cover this. When I took policy out by phone I was asked if any chronic conditions or claims I didn’t realise a minor 1day illness counted it’s totally unbelievable. My advice is find a reputable company and don’t take a policy out over the phone.
1

3 years ago

review by Y. D.

We searched online and found that this business has an active Facebook page with 561 followers. From our experience this can indicate that the business is either not actively engaged with online communication or is new and growing. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field. We found that this business has an Instagram page, where they communicate with their customers using images and videos. This is usually an indication that the business has some visual aspects that it wants to showcase. We discovered that this business uses Twitter for networking with their clients and promoting company news and updates.
3

by Smart.Reviews

Perfectpetinsurance.co.uk Review

Perfect Pet was set up to make the important decision of buying pet insurance simple and easy to understand, from choosing a quote to website navigation. This is the reason we created a quick quote which allows you to select the best policy for your precious pet as simple as possible. Innovation in the market is vital to us, and we have developed a unique market product in our Public Liability cover.

Perfectpetinsurance.co.uk Customer Service Contacts

Salisbury, United Kingdom

[email protected] 01992667330

Sign in to write your review

You’re moments away from writing your review.

Sign in

or sign in with