polygrass.com

lat April (Apr/15), Robert and his crew from Polygrass installed a putting green with fringe in our backyard. Even though it's only been a short time, my family as well as my son's friends have already spent many hours playing on the surface. The entire experience, from quoting to completion, was wonderful and smooth and went without a hitch. If you're thinking of installing synthetic grass, Polygrass should be on top of your list of installers to consider. First, the quoting process: Robert really took his time in taking the measurements as well as made a detailed drawing of the area to be done. Since we were doing a putting green as well as regular turf, we discussed about the size of the putting green and the trade-off between putting green surface vs. regular turf. Prior to having Polygrass/Robert come over, we had an estimator from another company to come over to give us a quote. The estimator spent barely five minutes and didn't provide any information on the type of turf, installation process, etc. From the start you can just tell Polygrass will handle the job in a professional way. Robert was also quite upfront (and accurate) about the installation schedule so we can plan ahead of time. Next, the preparation: It took about 5 days to put down steel cloth to prevent critters from coming up, base rock for drainage, and build up the contour in the putting green. The head installer (Javier? I hope I spelled his name correctly) showed up promptly at 7am everyday to examine the site and figure out what needs to be done the rest of the day. Then they'll bring in the necessary equipment and material for the day. The installers were all courteous. And most importantly, they cleaned up at the end of the day so we never felt like there's a mess in the back. Turf installation: Took about two days. First the putting green, then the fringe/turf. At one time there were a total of 8 people working on the project simultaneously. All the installers were courteous and explained what they were doing or planning to do. Maintenance: Relatively easy, just need to blow or pick up the leaves. Now we can sit back and enjoy the putting green and turf, which I believe should last a long time.

We had Polygrass installed two years ago and it was done in an efficient and professional manner. The quality of the material was first grade and the installers were very professional, courteous and friendly. The appearance of the Polygrass is so excellent that nobody can tell that it is real or not. People often stop and touch it to see the authenticity of the product. The workers showed up in a timely manner and did their job professionally and also did an excellent job of cleaning up. I highly recommend this company and product to anyone that might be interested.

I had a minor subsidence problem at one corner of my putting green. Polygrass was quick to respond and repaired the problem at minimal cost. The crew was efficient and when they left the green looked good as new.

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